Software Development and Problem Management

Kolkata, West Bengal, India

India


Bengaluru, India

Master of Science - MS, Computer Science
Scaler

BTech - Bachelor of Technology, Computer Science Engineering
Presidency University Bangalore
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Hello 🙌, I am a Full Stack Software Developer from India with 4 years of experience. Graduated in Computer Science and Engineering from Presidency University Bangalore(Silicon Valley of India). Experience with back-end and front-end tech stacks and certification from Google in UX design and Azure AZ-900 from Microsoft. Some of the technologies on which I have worked are: Java-Spring Boot & Struts-1(Java Frameworks) PostgreSQL, DB2(Database) Postman, Swagger(API Testing) JUnit test cases (Local Code Unit Testing) HTML, CSS(Front-end Styling) JavaScript & Angular(JavaScript Frameworks) Moreover, I also look after IT Service Management Operations for my team, particularly in Problem Management using ServiceNow in which I have worked on: Problem Creation/Closure with a proper checklist Recurring Incident Analysis, Root Cause Analysis(RCAs) and its presentation to Service Manager Overall, I would like to connect with you and help you out in this dynamic IT world and bring solutions to your requirements. Feel free to reach me at: saurabhdadhich4567@gmail.com or DM me on LinkedIn
Kolkata
System Engineer at Tata Consultancy Services, Oct 2022 - Present · 3 yrs 9 mos, Kolkata, West Bengal, India, Development of software features in the Energy and Resource domain(TATA Steel Netherlands), covering requirement analysis, system study, design, coding, testing, and problem management. - Authored code fixes and enhancements for inclusion in future releases and patches. - Reviewed code and debugged errors to improve performance. - Investigated issues and defects to determine root causes and formulated corrective action recommendations. - Worked on J2EE development projects involving the Struts framework, WebSphere 8.5, and DB2 11 as the database. - Problem creation/closure and management in ServiceNow for Netharlands Subtower. - Root Cause Analysis and presentation to Service Manager
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Master of Science - MS, Computer Science, Scaler
BTech - Bachelor of Technology, Computer Science Engineering, Presidency University Bangalore