---
title: "Saumitra Vikram Singh - Senior Manager in Mumbai | Tal"
description: "Meet Saumitra Vikram Singh, AI Product Manager | Product + Platform | Customer 360 | CRM | Data Platforms based in Mumbai. AI stack includes anthropic apis, claude code, and cursor."
image: "https://tal.club/meet/saumitra-vikram-singh/share-image"
---

# Saumitra Vikram Singh on Tal

## Headline

AI Product Manager \| Product \+ Platform \| Customer 360 \| CRM \| Data Platforms

## About

Product Manager with expertise in building enterprise platforms, leading digital transformation programs, and driving AI\-led innovation\. Experienced in designing and delivering 40\+ strategic features across customer onboarding, consent management, CRM, and AI\-powered service tools, with measurable impact on efficiency, adoption, and growth\. Core areas of specialization: Product strategy and roadmap execution for enterprise\-scale platforms Digital transformation through system integration and platform consolidation Generative AI adoption in workforce enablement and customer service automation Customer lifecycle management and intelligent onboarding frameworks Regulatory\-compliant consent management and secure digital journeys Data\-driven personalization through profiling engines and recommendation models Key contributions: Directed a unified sales and onboarding framework, reducing time\-to\-market for new product launches by 80% and streamlining lead lifecycle management across multiple channels\. Spearheaded the creation of an integrated sales and service platform, consolidating 10\+ legacy applications into one system, improving frontline productivity by 50%\. Delivered a Generative AI\-based copilot, reducing training time for employees by 30% while enabling knowledge automation and AI\-driven workflows\. Led the rollout of a centralized consent management platform, enabling faster, compliant, and secure customer approvals across services\. Enhanced customer intelligence through a 360° customer profiling solution, providing richer insights for targeting, cross\-sell, and service personalization\. Recognized with the Customer Champion Award \(2025\), Team Excellence Award \(2024\), and Rising Star Award \(2024\) for consistently delivering enterprise\-scale transformation, driving stakeholder alignment, and enabling a digital\-first operating model\. Combines expertise in product ownership, technology strategy, and cross\-functional leadership with a strong focus on execution and measurable outcomes\. Committed to enabling organizations to modernize processes, improve efficiency, and deliver scalable, customer\-first solutions\.

## Location

Mumbai

## AI stack

anthropic apis

claude code

cursor

lovable

mcp

notebooklm

## Work experience

Senior Manager at YES BANK, Apr 2025 \- Present · 1 yr 6 mos, Mumbai, Maharashtra, India

Manager at YES BANK, May 2023 \- Mar 2025 · 1 yr 11 mos, Mumbai

Business Analyst Intern at GroupM, Apr 2022 \- Jun 2022 · 3 mos, Gurugram, Haryana, India

Technology Management Intern at FOXSKY, Jun 2019 \- Sep 2019 · 4 mos

Engineering Intern at Bharat Heavy Electricals Limited, May 2017 \- Jul 2017 · 3 mos, Noida Area, India

## Education

Master of Business Administration \- MBA, SVKM's Narsee Monjee Institute of Management Studies \(NMIMS\)

Bachelor of Technology, Computer Science and Engineering, jaypee institute of information technology

[View the original profile](https://tal.club/meet/saumitra-vikram-singh)

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