---
title: "Satyavijay Sawarkar - Senior Manager Analytics in Greater Bengaluru Area | Tal"
description: "Meet Satyavijay Sawarkar, Senior Data & Analytics Leader | Data Strategy & Transformation | Analytics Organization Building | Customer, Product & Marketplace Intelligence | Trust & Safety | AI & Decision Intelligence based in Greater Bengaluru Area. AI stack includes claude code, claude, and codex."
image: "https://tal.club/meet/satyavijay-sawarkar/share-image"
---

# Satyavijay Sawarkar on Tal

## Headline

Senior Data & Analytics Leader \| Data Strategy & Transformation \| Analytics Organization Building \| Customer, Product & Marketplace Intelligence \| Trust & Safety \| AI & Decision Intelligence

## About

I build and scale Data & Analytics capabilities that turn complex business problems into measurable business outcomes\. Over 12\+ years across analytics, product, marketplace, Trust & Safety, financial products and business strategy, I have worked at the intersection of business, data, technology and people — not just delivering insights, but building the capabilities and operating models that make analytics scalable\. In my current role at Porter, I lead a 15\-member Analytics organization across Trust & Safety, Finance, Payments, Support & Communications, Expansion and International Markets\. My work spans: • Data & Analytics Strategy: Building analytics charters from the ground up, defining operating models, roadmaps, KPIs and decision frameworks\. • Organization Building: Hiring, workforce planning, performance management, mentoring and developing career paths across Analytics IC and leadership tracks\. • Data Transformation: Driving dimensional modelling, dbt\-based data foundations, metric standardization, semantic layers and self\-service analytics\. • Enterprise Transformation: Building reusable data capabilities for international expansion and reducing dependency on Analytics through standardized, trusted business information\. • Business Impact: Delivered ₹20\+ Cr in business impact through fraud mitigation, revenue protection and operational transformation, while driving financial automation and moving financial close processes toward near\-real\-time reporting\. I have also led cross\-functional initiatives across Product, Engineering, Operations, Finance and Business, including Trust & Safety, marketplace optimization, customer experience, fraud prevention, financial analytics and international market launches\. What I enjoy most is solving problems where the answer is not simply “build another dashboard” — but requires understanding the business, defining the right problem, designing the data and operating model, and building the capability that can scale beyond one use case\. I am currently deepening my expertise in Applied AI, Agentic AI, Machine Learning and Decision Intelligence through the Executive Post Graduate Program in Applied AI & Agentic AI from IIIT Bangalore & upGrad, with a focus on applying AI to analytics, automation and business decision\-making\. Core areas: Data & Analytics Leadership \| Data Strategy & Transformation \| Product & Marketplace Analytics \| Trust & Safety \| Financial Analytics \| Analytics Engineering \| Semantic Layer \| Self\-Service Analytics \| AI & Decision Intelligence

## Location

Greater Bengaluru Area

## AI stack

claude code

claude

codex

openai

## Work experience

Senior Manager Analytics at Porter, Apr 2025 \- Present · 1 yr 7 mos, Expanded leadership scope from individual analytics charters to organization\-wide Data & Analytics ownership across Trust & Safety, Finance, Payments, Support & Communications, Expansion and International Markets\. • Built and now lead a 15\-member Analytics organization, with accountability for charter outcomes, team performance, hiring, workforce planning, goal setting, performance reviews, mentoring and capability development\. • Established the Analytics leadership model, proposing differentiated career paths for Analytics ICs and people managers, with Staff/Principal and management tracks respectively\. • Defined and drove the Analytics Engineering operating model, including boundaries between Analytics and AE, role definitions, talent requirements and responsibilities; the function has been approved by leadership and HR and is under implementation\. • Scaled the data foundation and semantic layer strategy, building on dimensional modelling and reusable data architecture to support standardized metrics and self\-service analytics\. • Established a live semantic layer consumed across five business charters, creating a foundation for self\-service reporting and AI\-enabled natural\-language access to business information\. • Led data and analytics support for international and Tier\-2 market expansion, helping standardize launch processes, metrics and decision frameworks across geographies\. • Partner with CEO, CTO and VP\-level stakeholders through planning cycles, monthly business reviews and strategic decision\-making across core platform and geographic expansion portfolios\. • Continue to lead Analytics hiring and talent strategy, including the internship\-to\-PPO program, college scouting, level\-specific interview frameworks and interviewer capability building\. • Recognized with the Porter Pioneer Award for exceptional ownership, leadership and business impact\.

Analytics Manager at Porter, Nov 2022 \- Mar 2025 · 2 yrs 5 mos, Built and scaled Analytics capabilities across Trust & Safety, Finance, Payments and core business charters, partnering closely with Product, Engineering, Operations and Business teams\. • Founded Finance Analytics and Trust & Safety Analytics capabilities from the ground up, defining their charters, operating boundaries, roadmaps, engagement models and guiding principles\. • Led the Trust & Safety Analytics POD, owning analytics roadmap, priorities, KPIs and operating model while partnering with Product and Engineering on fraud prevention and business protection\. • Drove data strategy toward dimensional modelling, proposing reusable fact\-and\-dimension architecture and dbt\-based data foundations in partnership with Data Engineering\. • Designed the data architecture for international expansion, extending the India dimensional model into a reusable multi\-tenant approach where common dbt models could support multiple countries while maintaining centralized ownership and consistent metric definitions\. • Productized Finance Analytics, enabling automated financial products including invoicing, credit/debit notes and book\-closure processes across India and international markets, moving financial close from \~15 days toward near\-real\-time\. • Drove fraud and revenue\-protection initiatives, contributing to ₹20\+ Cr of business impact through analytics\-led fraud mitigation and revenue protection\. • Partnered with senior leadership and cross\-functional stakeholders on quarterly planning, business reviews, charter priorities and strategic problem\-solving across Trust & Safety, Finance and expansion initiatives\. • Led analytics hiring and capability development, establishing structured hiring and interviewer frameworks and building a scalable analytics talent pipeline\.

Business Analyst Manager at WhiteHat Jr, Jul 2021 \- Nov 2022 · 1 yr 5 mos, Bengaluru, Karnataka, India, Led a team of 7 analysts supporting Product, Sales and Customer Experience, using analytics to improve teacher engagement, customer journeys and operational efficiency\. • Led Product and Customer Analytics, identifying behavioural patterns, feature adoption drivers and friction points across the teacher journey\. • Improved teacher engagement by 25% through behavioural analytics and customer journey optimization, identifying key drivers and intervention opportunities\. • Built a dynamic, context\-aware Help experience, using teacher history and real\-time problem context to surface relevant information and reduce navigation effort and support dependency\. • Reduced support resolution time by 76% through event analytics and targeted interventions\. • Reduced sales incentive payouts by 38% through analytics\-led redesign of compensation programs while maintaining business objectives\. • Led and developed a 7\-member Analytics team, driving prioritization, stakeholder management, mentoring and delivery across Product, Sales and Customer Experience\.

Assistant Manager at Swiggy, Jul 2020 \- Jul 2021 · 1 yr 1 mo, Bengaluru, Karnataka, India, Led Analytics across Marketplace Operations, Business Advisory and Trust & Safety, partnering with Product, Operations and Finance to improve marketplace economics, partner experience and fraud outcomes\. • Led Trust & Safety analytics, identifying fraud patterns and recommending interventions that reduced fraud exposure from approximately ₹20 Cr/week to near zero\. • Improved partner utilization and marketplace efficiency by identifying restaurant wait\-time as a key operational constraint; reduced average waiting time from \~20 minutes to \~10 minutes, improving partner earnings and fulfillment capacity\. • Influenced product strategy on Trust & Safety, challenging proposed partner\-experience changes and recommending in\-app calling with mobile\-number masking to preserve partner\-customer connectivity while reducing cancellation risk\. • Drove marketplace profitability initiatives, including delivery cost, routing efficiency, wait\-time and cost\-per\-order analytics, translating operational data into business recommendations\. • Partnered closely with the VP of Finance and senior business stakeholders on quarterly planning, business performance reviews and strategic decision\-making\. • Managed and developed a 5\-member Analytics team, supporting multiple business charters and driving analytics\-led problem solving\.

Analyst at Swiggy, Apr 2019 \- Jun 2020 · 1 yr 3 mos, Greater Bengaluru Area, • Identified a fraud vector exposing the business to approximately ₹20 Cr per week and partnered with Product and Engineering to design solutions that reduced fraud exposure to near zero\. • Conceptualized the Customer Cancellation Grace Period, enabling customers to cancel accidental orders within a defined time window while significantly reducing fraud and support costs\. • Designed the Dynamic Customer Trust Score framework, enabling differentiated customer experiences, risk\-based feature access, and personalized support journeys\.

Senior Analyst at Ocwen Financial Solutions Pvt\. Ltd\. \- APAC, Apr 2018 \- Apr 2019 · 1 yr 1 mo, Bengaluru, Karnataka, India

Business Analyst at Ola \(ANI Technologies Pvt\. Ltd\), May 2017 \- Apr 2018 · 1 yr, Bengaluru, Karnataka, India, Led Customer & Content Analytics for Ola Prime Play, focusing on engagement, retention, personalization and customer experience\. • Scaled Ola Prime Play engagement from \~10K to 120K\+ daily rides in six months through customer analytics, engagement optimization and content strategy\. • Built customer funnel, retention and churn analytics to identify behavioural patterns, engagement opportunities and drop\-off points\. • Introduced curated playlists to remove the friction of searching for content during 40–50 minute rides, improving customer engagement and content consumption\. • Developed personalized content strategies using ride history, content consumption and contextual signals such as time and location; also defined discovery strategies for new users with limited behavioural history\. • Partnered with Product and Content teams to translate customer behaviour into content recommendations, engagement initiatives and product improvements\. • Contributed to content monetization initiatives, using engagement and content surfaces to support advertising opportunities within the Prime Play experience\.

## Education

Executive Post Graduate Program, Applied AI and Agentic AI, International Institute of Information Technology Bangalore

Master of Business Administration \(M\.B\.A\.\), International Business, bangalore university

[View the original profile](https://tal.club/meet/satyavijay-sawarkar)

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