Headline

Senior Manager, ERP & Enterprise Application Support | Oracle Financials, SCM, HRMS & OPM | Driving Production Support, Vendor Governance & ERP Modernization

About

I manage the ERP and financial systems that keep a company's finance operation running — Oracle Financials at the core, alongside OneStream, Planful, Blackline, Concur, and Hubble. Over the past 18+ years I've moved between hands-on SME work and management, so I understand these systems both as a builder and as the person accountable for them. What I actually do, day to day: I run projects from the first SOW conversation through to sign-off, keep implementations and support for tools like Zendesk, Jira, and ServiceNow running smoothly for the people who depend on them, and build teams that can be trusted to hit deadlines without sacrificing quality. A lot of my job is also translation — sitting between finance stakeholders and technical teams, catching risks before they become problems, and making sure both sides are solving the same problem. The short version of what I bring: I take a messy or fragile financial systems landscape and turn it into something reliable, well-governed, and easy for finance teams to actually use — so the business spends less time fighting its tools and more time making decisions with them.

Location

India

AI stack

claude

Work experience

Product Manager at NSF, May 2025 - Present · 1 yr 6 mos, Gurugram, Haryana, India, Own the ERP and financial systems roadmap for a multi-country organization, working across Oracle Financials, Concur, Planful, and Hubble. Set technology direction and investment priorities across Order-to-Cash, Procure-to-Pay, and Record-to-Report processes Manage the full project lifecycle — scoping, delivery, go-live, and eventual retirement — across concurrent workstreams Evaluate legacy platforms (Sage, Xero, Zoho, Tally) to inform modernization and migration decisions Govern vendor and offshore delivery teams against SLA commitments, with monthly performance reviews

Manager - Enterprise Financial Systems at Booking Holdings (NASDAQ: BKNG), Apr 2024 - Apr 2025 · 1 yr 1 mo, Bengaluru, Karnataka, India, Owned day-to-day operations of OneSource, Blackline, Zendesk, and OneStream, keeping platform performance, reliability, security, and compliance on track.

Senior Financial Information Systems Analyst at NSF International, Feb 2021 - Apr 2024 · 3 yrs 3 mos, Gurugram, Haryana, India, Aligned financial systems initiatives with business needs in partnership with internal stakeholders.

Product Owner at Cimpress India, Sep 2020 - Feb 2021 · 6 mos, Bengaluru, Karnataka, India, Led application enhancements and support for Oracle Financials modules in step with business priorities.

Principal Consultant at Enquero, Feb 2018 - Aug 2020 · 2 yrs 7 mos, Bengaluru, Karnataka, India, Architected Oracle Financials solutions for TaylorMade Golf across Seoul, Shanghai, and Bangalore, alongside Oracle NetSuite and Blue Prism automation work. Owned the P2P process end to end, driving standardization and efficiency gains Led SIT/UAT cycles and authored functional documentation (BR100, MD050, CV060, TE040) Kept finance tickets moving within SLA while managing Oracle Support escalations directly

Senior principal consultant at NTT DATA, Apr 2010 - Nov 2017 · 7 y 7 mo, Bangalore, Led Oracle EBS financials delivery and support across APAC, the US, Canada, LATAM and Europe spanning the full Oracle Stack - Financials, SCM & HRMS including integrations related to financials like Credit Cards, Expenses, EPM among others.

Education

MS/MBA, Finance/Information Technology, Southern New Hampshire University

B.com, Commerce, Mumbai University Mumbai