Satyam Upadhayay profile photo 1 on Tal

Satyam Upadhayay

Consulting Operations Analyst | AI & Process Automation Enthusiast | PMO & Productivity Tools | Operations Excellence

Bengaluru

6+ years of work experience

Optiv
Jan 20233 yrs 6 mosPresent

Bengaluru, Karnataka, India

* Analyzing and reviewing the different reports to resolve the issue. * Prepare and present project updates and reports. * Collaborating with project managers, sales, finance, and operations teams to help find ways to create cost-effective business processes. * Collaborate with project managers and delivery teams to gather information on upcoming project resource needs. * Prepare monthly reporting requirements for assigned projects, including unsigned contract opportunities, backlog, and other ad-hoc financial analyses as required.
BYJU'S
Jan 20212 yrsDec 2022

Bangalore Urban, Karnataka, India

* Operation Associate in Repayment and Collection under Digital finance. * Performing online Payment Gateway to approve the transaction process between merchant and client. * Conferring regularly with customers about the status of their projects, proposals, and technical concerns. * Using Salesforce CRM to operate and manage the database. * Conducted real-time analysis to calibrate all forecast models as necessary, and coordinate with the Operation team to achieve service-level goals/ business objectives for a multi-site operation.
Phable
Nov 20191 yrOct 2020

Bangalore Urban, Karnataka, India

* Handling the backend CRM For Fetching the clients and user data. *Added a new Doctor with a different Specialization in the Platform to Use for his Patient. * Handling and Managing the newly Added Online Tele Consultation and Video Consultation Feature in the Platform. *Work with senior team members to identify and manage risks. *Created comprehensive reports on project specifications and activities. Assisted various teams to align processes and get timely deliverables.
Jio
Jun 20182 mosJul 2018

Giridh, Jharkhand, India

The internship is a 5-week Action Oriented Program with Reliance JIO that require us to interact closely with multiple Small and Medium Businesses to get insights into their business and challenges.

Education

Lovely Professional University

Bachelor of Technology, Computer Science

Lovely Professional University

20164 yrs2020

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Headline

Consulting Operations Analyst | AI & Process Automation Enthusiast | PMO & Productivity Tools | Operations Excellence

About

Operations professional with experience in consulting operations, reporting, coordination, and process support within a fast-paced corporate environment. Currently focused on leveraging AI tools, automation platforms, data-driven workflows, and productivity technologies to improve operational efficiency and business processes. Interested in PMO, business operations, workflow automation, process optimization, digital transformation, and modern workplace technologies including Microsoft Copilot, Power BI, Excel automation, and AI-powered productivity solutions. Passionate about continuous learning, professional communication, technology-driven operations, and building scalable processes that support collaboration, productivity, innovation, and business growth.

Location

Bengaluru

Work experience

Consulting Operations Analyst at Optiv, Jan 2023 - Present · 3 yrs 6 mos, Bengaluru, Karnataka, India, * Analyzing and reviewing the different reports to resolve the issue. * Prepare and present project updates and reports. * Collaborating with project managers, sales, finance, and operations teams to help find ways to create cost-effective business processes. * Collaborate with project managers and delivery teams to gather information on upcoming project resource needs. * Prepare monthly reporting requirements for assigned projects, including unsigned contract opportunities, backlog, and other ad-hoc financial analyses as required.

Operations Associate at BYJU'S, Jan 2021 - Dec 2022 · 2 yrs, Bangalore Urban, Karnataka, India, * Operation Associate in Repayment and Collection under Digital finance. * Performing online Payment Gateway to approve the transaction process between merchant and client. * Conferring regularly with customers about the status of their projects, proposals, and technical concerns. * Using Salesforce CRM to operate and manage the database. * Conducted real-time analysis to calibrate all forecast models as necessary, and coordinate with the Operation team to achieve service-level goals/ business objectives for a multi-site operation.

Operation associate at Phable, Nov 2019 - Oct 2020 · 1 yr, Bangalore Urban, Karnataka, India, * Handling the backend CRM For Fetching the clients and user data. *Added a new Doctor with a different Specialization in the Platform to Use for his Patient. * Handling and Managing the newly Added Online Tele Consultation and Video Consultation Feature in the Platform. *Work with senior team members to identify and manage risks. *Created comprehensive reports on project specifications and activities. Assisted various teams to align processes and get timely deliverables.

Summer Intern at Jio, Jun 2018 - Jul 2018 · 2 mos, Giridh, Jharkhand, India, The internship is a 5-week Action Oriented Program with Reliance JIO that require us to interact closely with multiple Small and Medium Businesses to get insights into their business and challenges.

Education

Bachelor of Technology, Computer Science, Lovely Professional University