Satyam Singh profile photo 1 on Tal

Satyam Singh

Senior Associate@HCLTech | Trust&Safety Operations | Quality Management | AI Content Governance & Product Moderation

Noida

4+ years of work experience

HCLTech
Sep 202510 mosPresent

Noida, Uttar Pradesh, India

As a high-impact specialist within Microsoft Network's (MSN) Digital Process Operations, I serve as a primary guardian of platform integrity. I bridge the gap between complex Trust & Safety policies and high-velocity content delivery, ensuring that the Microsoft ecosystem remains a gold standard for digital safety and user experience.
Tech Mahindra
Jan 20258 mosAug 2025

Noida, Uttar Pradesh, India

Elevated customer operations for Verizon by delivering high-impact support across diverse, high-volume workflows. I consistently drove peak CSAT (Customer Satisfaction) and CLV (Customer Lifetime Value) by providing rapid, tailored solutions that turned complex challenges into seamless user experiences.
Tata Consultancy Services
Aug 20231 yr 2 mosSep 2024

Optimized backend operations for YouTube TV (Google-XwF) by managing high-stakes ad content and creative listings. I spearheaded the successful workflow transition from Austin, TX to Bangalore driving a massive KPI leap from 86% to a sustained 99.9% accuracy rate. Accelerated talent placement during a strategic assignment with TCS’s Resource Management Group (RMG), streamlining data gathering and associate profiling to enhance staffing efficiency.
Tata Consultancy Services
Aug 20221 yr 1 moAug 2023

Streamlined financial operations as an Offshore Consultant for Landmark Group, where I expertly managed supplier payments and end-to-end invoicing. I focused on maintaining high-precision processing and strong vendor relationships to ensure seamless global supply chain continuity.
GREEVIKA Research Foundation
Jan 20213 mosMar 2021

Remote

Elevated the foundation’s digital presence by driving consistent follower growth through strategic trend analysis and SEO-focused hashtag research. I proactively translated complex engagement metrics into actionable insights for senior leadership and championed cross-functional collaboration to pitch and execute innovative social media events.
Intellify
Jan 20213 mosMar 2021

Remote

Optimized content production by leading a high-performing team in the creation of standardized educational materials and presentations. I ensured peak quality and integrity through rigorous editorial reviews and plagiarism checks, consistently delivering polished, brand-aligned assets to the Project Manager.

Education

Manipal School of Commerce and Economics

Bachelor of Business Administration - BBA, Marketing

Manipal School of Commerce and Economics

20193 yrs2022
kendriya vidyalaya

Senior secondary and high school, Commerce stream with informatics practices

kendriya vidyalaya

20172 yrs2019

Join Satyam and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Satyam Singh on Tal

Headline

Senior Associate@HCLTech | Trust&Safety Operations | Quality Management | AI Content Governance & Product Moderation

About

I am a dynamic professional at the intersection of Media and Technology, specializing in transforming complex operations into seamless, high-growth systems. My expertise lies in operational excellence—scaling workflows from baseline performance to sustained, peak efficiency while bringing analytical order to fast-paced, evolving environments. I bridge the gap between backend precision and strategic impact, leveraging a background in cross-functional leadership and digital content optimization to turn ambitious visions into measurable realities. I am dedicated to streamlining processes and driving innovation.

Location

Noida

Work experience

Senior Associate at HCLTech, Sep 2025 - Present · 10 mos, Noida, Uttar Pradesh, India, As a high-impact specialist within Microsoft Network's (MSN) Digital Process Operations, I serve as a primary guardian of platform integrity. I bridge the gap between complex Trust & Safety policies and high-velocity content delivery, ensuring that the Microsoft ecosystem remains a gold standard for digital safety and user experience.

Senior Associate at Tech Mahindra, Jan 2025 - Aug 2025 · 8 mos, Noida, Uttar Pradesh, India, Elevated customer operations for Verizon by delivering high-impact support across diverse, high-volume workflows. I consistently drove peak CSAT (Customer Satisfaction) and CLV (Customer Lifetime Value) by providing rapid, tailored solutions that turned complex challenges into seamless user experiences.

Process Associate at Tata Consultancy Services, Aug 2023 - Sep 2024 · 1 yr 2 mos, Optimized backend operations for YouTube TV (Google-XwF) by managing high-stakes ad content and creative listings. I spearheaded the successful workflow transition from Austin, TX to Bangalore driving a massive KPI leap from 86% to a sustained 99.9% accuracy rate. Accelerated talent placement during a strategic assignment with TCS’s Resource Management Group (RMG), streamlining data gathering and associate profiling to enhance staffing efficiency.

Trainee at Tata Consultancy Services, Aug 2022 - Aug 2023 · 1 yr 1 mo, Streamlined financial operations as an Offshore Consultant for Landmark Group, where I expertly managed supplier payments and end-to-end invoicing. I focused on maintaining high-precision processing and strong vendor relationships to ensure seamless global supply chain continuity.

Social Media Marketing Intern at GREEVIKA Research Foundation, Jan 2021 - Mar 2021 · 3 mos, Remote, Elevated the foundation’s digital presence by driving consistent follower growth through strategic trend analysis and SEO-focused hashtag research. I proactively translated complex engagement metrics into actionable insights for senior leadership and championed cross-functional collaboration to pitch and execute innovative social media events.

Subject Matter Expert at Intellify, Jan 2021 - Mar 2021 · 3 mos, Remote, Optimized content production by leading a high-performing team in the creation of standardized educational materials and presentations. I ensured peak quality and integrity through rigorous editorial reviews and plagiarism checks, consistently delivering polished, brand-aligned assets to the Project Manager.

Education

Bachelor of Business Administration - BBA, Marketing, Manipal School of Commerce and Economics

Senior secondary and high school, Commerce stream with informatics practices, kendriya vidyalaya