---
title: "Satyam Kumar - Strategy & Operations (Product) in Bengaluru | Tal"
description: "Meet Satyam Kumar, Strategy & Operations (Product) at Revolut based in Bengaluru. AI stack includes claude, gemini, and ChatGPT."
image: "https://tal.club/meet/satyam-kumar-21/share-image"
---

# Satyam Kumar on Tal

## Headline

Strategy & Operations \(Product\) at Revolut

## About

I work at the intersection of Product, Strategy & Operations, turning ambiguous business problems into scalable products, processes and growth opportunities\. Over 8\+ years across Revolut, Slice and Citi, I’ve worked on product strategy, payments, fintech operations, market expansion, P&L, risk & compliance, and cross\-functional execution\. My experience includes launching and scaling payment products, improving operational processes, driving revenue opportunities, and solving complex problems across Engineering, Legal, Compliance, Operations and external partners\. I combine business ownership with strong analytical skills, including SQL and Python, and enjoy roles where product, technology, operations and strategy come together\.

## Location

Bengaluru

## AI stack

claude

gemini

ChatGPT

## Work experience

Strategy & Operations \(Product\) at Revolut, Jan 2025 \- Sep 2026 · 1 yr 9 mos, • Owned end\-to\-end product strategy, roadmap, and P&L for Borderless payments — leading re\-architecture and launch of the USD/PLN corridor post\-UK bank migration coordinating Data, Support, Front\-End \(Retail/Business\), Legal, Financial Crime, and Engineering workstreams • Supported rollout of EUR–AU, EUR–NZ, EUR–SG, and EUR–BR corridors by running internal governance, building finance funds\-flow models, and delivering tracking dashboards covering 100K\+ transactions and multi\-million GBP corridor usage\. • Scoped a standardized operational framework for global USD corridor expansion, partnering with Legal to eliminate 8\+ weeks of engineering work\. • Remediated legacy payment flows for regional regulatory compliance; streamlined third\-party KYC and eligibility workflows with Support and Onboarding to remove customer bottlenecks\.

Strategy & Operations at Revolut, Dec 2023 \- Dec 2024 · 1 yr 1 mo, Operational Excellence, Payments Operations, Risk & Reconciliation • Directed department\-wide reconciliation program across bank transfers; built automated Looker dashboards and real\-time Slack alerting, establishing core KPIs and coordinating Product Ops, Engineering, and Finance Recon teams to cut exposure breaks from multi\-millions to $200K \(90% reduction\)\. • Partnered with Product Ops, Engineering, and vendor teams to eliminate recurring reconciliation breaks through root\-cause analysis and technical resolution\. • Restructured break\-remediation workflow, building a training playbook and delegating daily investigation to Payment Specialists — offloading 100% of operational load from Product Ops Managers\. Vendor Infrastructure & Data Engineering • Built Core Payments’ first unified Vendor Management Framework across 20\+ payment integrations, establishing SLA tracking, escalation matrices, and risk playbooks\. • Partnered with Central Data Engineering on metric logic and ETL pipelines, powering Looker dashboards that monitor daily payment integration health, vendor uptime, and SLA compliance\.

Strategy & Operations, COO Office at slice, Oct 2022 \- Dec 2023 · 1 yr 3 mos, Bengaluru, Karnataka, India, • Directed Collections operations across 9 functions \(Telecalling, Agency, Risk, Analytics, Strategy\), designing core KPIs that achieved a 94% B0 resolution rate while reducing unit costs\. • Led the operational transition from a 5\-day to a 6\-day rostered schedule for 100\+ collection agents, aligning Legal, HR, and Product while restructuring incentives to protect morale and recovery throughput\. • Partnered cross\-functionally with Legal, Product, and Risk to enforce full regulatory compliance across customer journeys and operational workflows\. • Restructured field/agency incentive schemes and engineered scalable operational SOPs to maximize debt recovery throughput within budget\. • Co\-designed feature updates for internal CRM and operations portals, streamlining CX escalation workflows

Data & Analytics at slice, Oct 2021 \- Nov 2022 · 1 yr 2 mos, Bengaluru, Karnataka, India, • Automated Credit Enhancement models for salaried, student, and freelancer cohorts; • Engineered account statement \(SoA\) and document\-matching \(DocName Redflag\) logic\. • Built an automated Collections Resolution tracker across risk buckets, saving 50 hours of monthly bandwidth; designed live agent KPI dashboards in Databricks/SQL\. • Initiated and led hands\-on Databricks and SQL training workshops for 20\+ Data Scientists, Analysts, Risk, and CX Operations staff\.

Assistant Manager at Citibank India, Jun 2018 \- Oct 2021 · 3 yrs 5 mos, Mumbai, Maharashtra, India, • Built behavioral lead\-salvage models using Adobe Analytics and Big Data platforms to recover dropped Instant Personal Loan applicants via targeted Salesforce campaigns, generating $500K\+ revenue\. • Led Tableau deployment across India operations, architecting self\-service dashboards for Product Managers and Directors that eliminated 100\+ ad\-hoc queries per month\. • Automated 20\+ core MIS reports via SAS\-SQL scripts, cutting reporting effort 95% and increasing cadence from monthly to daily\. • Programmed a Python NLP text\-parsing model to structure raw merchant transaction data; built CHAID decision trees to identify lookalike customer profiles for cross\-selling\.

Summer Trainee at SAMSUNG R&D INSTITUTE INDIA \- BANGALORE PRIVATE LIMITED, May 2017 \- Jul 2017 · 3 mos, Bengaluru, Karnataka, India

## Education

Bachelor of Technology \- BTech, Mathematics and Computer Science, Indian Institute of Technology, Delhi

[View the original profile](https://tal.club/meet/satyam-kumar-21)

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