Headline

Product Leader | Ex-JioHotStar | Ex-Ola

About

I enjoy building products that sit at the center of a business. The kind that quietly power growth, shape customer experience, and keep the system running smoothly underneath. Over the past 10+ years, I’ve worked across OTT, fintech, payments, gaming, logistics, and mobility platforms. In some roles I built products from scratch inside early-stage startups. In others, I scaled platforms already serving 100M+ daily users, where even small decisions can impact millions. What excites me most is solving complex problems and turning them into simple experiences for users. The platforms and growth systems I’ve helped build have delivered measurable outcomes including ₹700M+ in cost efficiencies, 6X revenue growth, and strong improvements in acquisition, engagement, and retention. But the real work usually happens behind the scenes. Designing systems that scale. Fixing friction inside user journeys. Building internal tools that help teams move faster. Creating fraud and risk frameworks that protect trust without slowing growth. My work sits at the intersection of product thinking, technology, and data. I stay close to real user behavior, product metrics, and experimentation because the best product decisions rarely come from a distance. I’ve also been actively exploring how GenAI can accelerate product workflows, from research and prototyping to documentation and experimentation. At the end of the day, my goal is simple: build products that feel effortless to the user, even when the systems behind them are deeply complex. What teams rely on me for  Building products at any stage, from early startups to internet-scale platforms  Owning the full product journey across growth, onboarding, retention, support, and fraud systems  Balancing growth with trust while protecting revenue and user experience  Staying hands-on with data, experimentation, and product decisions  Building strong product teams that take ownership and think deeply Tools & environments  Analytics: Mixpanel, Amplitude, Tableau, Looker, Metabase, SQL, Jira  Ecosystems: OTT, fintech, payments, gaming, logistics, mobility  Applied GenAI: prototyping, research, documentation, UX writing, experimentation

Location

Bengaluru

AI stack

claude code

claude

codex

gemini

geminicli

claudecode

Work experience

Product Lead at JioHotstar, Feb 2024 - Sep 2025 · 1 yr 8 mos, Bengaluru, Leading Customer Acquisition and Identity at JioCinema Generated 1M monthly incremental SEO clicks by building new SEO pages and GWA enhancements Generated around 1.1M incremental traffic per day by launching higher CTR sound notifications during IPL Generated 400K incremental video views per day during Olympics 2024 via Textual sticky notifications Created new offdeck and ondeck marketing channels in Live Rail, Embedded widget, In-app messages Increased Loggedin DAU % on CTV by 5% via Login via QR and Login nudge Launched profiles features on JC, resulting in 7% adoption in terms of video watchers, generating over 100% growth in Kids content video views.

Group Product Manager at Cashfree Payments, Sep 2022 - Jan 2024 · 1 yr 5 mos, Bengaluru, -Leading the support Product at Cashfree, building Chatbot enabled support system to improve customer experience and reduce the agent bandwidth needed to resolve queries. Query reduction by 40% targeted for phase 1 -Provided visibility on team level TATs for CS tickets by parsing activity data JSONs provided by FD & Jira

Senior Product Manager at GetMega, Aug 2020 - Jul 2022 · 2 yrs, Bengaluru, Karnataka, India, -Built and maintained multiple growth products to drive 6X growth in overall revenues over 1.5 years -Built multiple features to improve non brand clicks on GetMega website by 6X over one year -Built a rule-based fraud management system from scratch, reducing player reports & improving rewards efficiency -Built a stronger KYC and transaction limits system along with rule-based checks to prevent unauthorized transactions -Performed management of 20+ SAAS vendors including discovery, comparison, negotiation, contracts, etc

Product Manager at BlackBuck (Zinka Logistics Solutions Pvt. Ltd.), Jul 2019 - Jul 2020 · 1 yr 1 mo, Bengaluru Area, India, - Launched a product to provide accidental insurance to Blackbuck drivers. Took end to end ownership from product ideation, to close business workflows, to product development, training and support, and launch - Set up the process for translation of driver app strings by including content writer and third parties to ensure that all driver strings are translated to driver's local languages. -Drove the redesign of the driver app to improve driver experience. Increased the number of order documents uploaded per order by 25% - Built the Proof Of Delivery hardcopy submission feature from scratch in driver app leading to a decrease in % of POD uncollected after 30 days from 70% to 30% - Built feature to collect bank account details of Blackbuck drivers from the driver app leading to 60% decrease in % of drivers without bank accounts

Product Manager at Wibmo, Feb 2018 - Jun 2019 · 1 yr 5 mos, Bengaluru Area, India, -Built bill payments flow on HDFC PayZapp resulting in additional Rs 36 crores billing per month -Product manager for Mastercard Surya payments app integrating technology developed for PayZapp along with Mastercard technical assets such as facial recognition-based login, NFC based payments & loyalty points -Built Wibmo microfinance platform from scratch and launched the beta version of the micro lending app -Improved success rate of recharge transactions by 3% on HDFC PayZapp improving billings by ₹ 75 lacs monthly -Enabled instant cashbacks on PayZapp for Mobile recharges

Education

Master of Business Administration - MBA, Indian Institute of Management, Calcutta

Bachelor of Technology (B.Tech.), Computer Science and Engineering, Indian Institute of Technology, Roorkee