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SATYAJIT NAYAK

Project Manager at TCS || Delivering Strategic Solutions & Operational Excellence || GMU & Ravenshawvian

Kolkata

9+ years of work experience

Tata Consultancy Services
Jan 20179 yrs 6 mosPresent

Kolkata, West Bengal, India · Hybrid

•Support budget monitoring to ensure financial guidelines are adhered to throughout the project lifecycle. •Manage collections by contacting past due accounts and negotiating payment plans. •Generate invoices and track payment status using billing software. •Handle billing inquiries and resolve customer issues and discrepancies. •Manage project schedules and resource allocations for multiple projects to ensure on-time completion. •Develop project documentation and reports for stakeholder meetings to facilitate informed decision making. •Work with senior leadership team to identify business needs for new initiatives and drive strategic alignment. •Coordinate cross-functional teams to enhance project coordination and communication. •Implement project management tools to streamline workflow and track processes. •Regularly update and review project status with team members to maintain transparency. •Assist with risk assessments and risk mitigation plans for ongoing projects to reduce potential setbacks.
Tata Consultancy Services
Feb 20183 yrs 11 mosDec 2021

Kolkata, West Bengal, India · Hybrid

•Administered middleware applications to ensure seamless integration across systems. •Monitored system performance, resolving issues to maintain application availability. •Collaborated with development teams to implement and enhance •Conducted regular backups and disaster recovery tests to safeguard data integrity. •Developed comprehensive documentation for middleware processes and configuration settings. •Provided training and support on middleware best practices and tools to team members. •Investigated complex integration problems involving web services and messaging queues. •Executed periodic maintenance tasks, including backups and archiving of data.
Tata Consultancy Services
Jan 20171 yr 2 mosFeb 2018

Kolkata, West Bengal, India · Hybrid

•Monitored real-time system alerts to ensure operational continuity. •Analyzed incident reports for trends and recurring issues. •Documented standard operating procedures for incident management. •Coordinated communication between teams during critical incidents. •Managed ticketing systems to track and resolve service requests. •Collaborated with stakeholders to improve response strategies. •Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies. •Performed troubleshooting tasks to identify root causes of malfunctions or errors.

Education

Gangadhar Meher University

Master of Business Administration - MBA, Business Administration and Management, General

Gangadhar Meher University

20212 yrs2023
Ravenshaw university

Bachelor of Science - BS, Information Technology

Ravenshaw university

20133 yrs2016

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Headline

Project Manager at TCS || Delivering Strategic Solutions & Operational Excellence || GMU & Ravenshawvian

Location

Kolkata

Work experience

Project Management Officer at Tata Consultancy Services, Jan 2017 - Present · 9 yrs 6 mos, Kolkata, West Bengal, India · Hybrid, •Support budget monitoring to ensure financial guidelines are adhered to throughout the project lifecycle. •Manage collections by contacting past due accounts and negotiating payment plans. •Generate invoices and track payment status using billing software. •Handle billing inquiries and resolve customer issues and discrepancies. •Manage project schedules and resource allocations for multiple projects to ensure on-time completion. •Develop project documentation and reports for stakeholder meetings to facilitate informed decision making. •Work with senior leadership team to identify business needs for new initiatives and drive strategic alignment. •Coordinate cross-functional teams to enhance project coordination and communication. •Implement project management tools to streamline workflow and track processes. •Regularly update and review project status with team members to maintain transparency. •Assist with risk assessments and risk mitigation plans for ongoing projects to reduce potential setbacks.

Middleware Administrator at Tata Consultancy Services, Feb 2018 - Dec 2021 · 3 yrs 11 mos, Kolkata, West Bengal, India · Hybrid, •Administered middleware applications to ensure seamless integration across systems. •Monitored system performance, resolving issues to maintain application availability. •Collaborated with development teams to implement and enhance •Conducted regular backups and disaster recovery tests to safeguard data integrity. •Developed comprehensive documentation for middleware processes and configuration settings. •Provided training and support on middleware best practices and tools to team members. •Investigated complex integration problems involving web services and messaging queues. •Executed periodic maintenance tasks, including backups and archiving of data.

Network Operations Center Analyst at Tata Consultancy Services, Jan 2017 - Feb 2018 · 1 yr 2 mos, Kolkata, West Bengal, India · Hybrid, •Monitored real-time system alerts to ensure operational continuity. •Analyzed incident reports for trends and recurring issues. •Documented standard operating procedures for incident management. •Coordinated communication between teams during critical incidents. •Managed ticketing systems to track and resolve service requests. •Collaborated with stakeholders to improve response strategies. •Supervised maintenance of tactical plans and equipment while monitoring personnel, improving overall preparedness for emergencies. •Performed troubleshooting tasks to identify root causes of malfunctions or errors.

Education

Master of Business Administration - MBA, Business Administration and Management, General, Gangadhar Meher University

Bachelor of Science - BS, Information Technology, Ravenshaw university