---
title: "Satyajit Mall - Product Manager | Product, Growth and Marketing in Kolkata | Tal"
description: "Meet Satyajit Mall, Senior Product Manager | Scaling $30M+ ARR B2C Platforms via Data Architecture, Attribution & Agentic AI | 0→1 Product Builder based in Kolkata. AI stack includes aistudio, claude code, and gemini."
image: "https://tal.club/meet/satyajit-mall/share-image"
---

# Satyajit Mall on Tal

## Headline

Senior Product Manager \| Scaling $30M\+ ARR B2C Platforms via Data Architecture, Attribution & Agentic AI \| 0→1 Product Builder

## About

​I am a Growth\-Focused Product Manager specializing in 0\-1 B2C scaling and the architecture of internal SaaS ecosystems\. My approach is built on the principle that Identity Precedes Activity, ensuring every user interaction is tied to a "Golden Record" rather than being lost in fragmented data silos\. I focus on replacing manual processes with automated systems and auditing the technical handshake between marketing and product infrastructure to ensure total data integrity\. I solve complex business problems by designing unified data strategies that connect marketing, sales, and product domains\. I architected the 0\-1 launch of the Miles One mobile app, generating ₹20 Cr\+ in revenue and onboarding 40k\+ learners through technical behavioral engineering\. A key factor in my success is leveraging Big Data and Analytics; I implemented BigQuery ML for churn prediction and factorial analysis, while engineering proprietary platforms like Miles Engage \(Attribution SaaS\) to recover "Ghost Leads" and resolve data\-drop latency\. You should work with me if you need a builder who moves at high\-velocity to ship internal MVPs in days rather than months\. Using a modern stack including Claude, Augment, and n8n, I validate product hypotheses and build self\-healing systems that make human error and data leakage impossible\. I bridge the gap between business intent and technical execution, providing the data architecture required to scale high\-volume products to their full potential\. Currently exploring Senior/Lead Product Manager roles where 0→1 building, data architecture, and AI\-native product thinking are core to the job\.

## Location

Kolkata

## AI stack

aistudio

claude code

gemini

notebooklm

notion

Figma Make

## Work experience

Product Manager \| Product, Growth and Marketing at Miles Education, Dec 2023 \- Present · 2 yrs 10 mos, Bengaluru, Scaling a $30M ARR business isn't just about features; it's about architecting the technical infrastructure that removes operational friction\. At Miles, I led the transformation of fragmented lead funnels into a high\-velocity, automated ecosystem by designing the "connective tissue" between our data, MarTech stack, and business goals\. Miles One Super\-App & Universal Identity \(0→1\): Led the end\-to\-end launch of the Miles One app to 60,000\+ learners; architected a Universal Identity Registry at the SSO layer so every interaction ties to one Golden Record — generating ₹20 Cr\+ in revenue and cutting early churn 10%\. Miles Masterclass \(0→1 OTT Product\): Built a subscription OTT product from scratch, including a Chapter\-Aware RAG system syncing video progress to an AI context window and BigQuery ML intent scoring — lifting core\-program lead conversion 15%\. Data Infrastructure & Predictive Analytics: Built a unified ingestion pipeline \(GA4, Firebase, BigQuery\) with a custom event taxonomy, then used it for churn prediction and factorial analysis — boosting Day\-7 activation 15%\. Agentic AI Assistant: Productized the Miles One Agentic Assistant on n8n, using Claude and Augment for rapid prototyping and function\-calling for transactional fulfillment — driving a 25% increase in automated self\-service\. Attribution SaaS \(Miles Engage\): Designed a proprietary data hub to fix ROAS accuracy, with n8n\-driven ELT pipelines that recovered thousands of untracked "ghost leads" — a 20% lift in overall ROAS\. Internal CRM & Microservices \(Miles Force\): Architected a CRM module with a Webinar CMS and Booking microservice, automating the enquiry\-to\-allocation bottleneck — increasing webinar frequency 40% and post\-course engagement 30%\.

Associate Program Manager \| Product Lead Growth and Strategy at AlmaBetter, Nov 2022 \- Oct 2023 · 1 yr, Bengaluru, Joined the founding team to architect the growth engine and stabilize the student experience during a period of massive scaling\. Ticketing & CSAT Engineering: Used a SQL forensic audit to prove low CSAT was a resolution\-velocity problem, not a curriculum one — then built a custom ticketing system prioritized by Risk\-of\-Churn scores, raising CSAT from 7\.0 to 9\.1\. Events Vertical GTM: Spotted a market gap and ran GTM strategy for a new Events vertical, driving 20% QoQ revenue growth, backed by a dedicated n8n/Zapier ELT layer unifying data taxonomy across Web, CRM, and LMS to automate lead nurturing\. MarTech Architecture: Standardized event tagging and data taxonomy platform\-wide to enable real\-time, personalized drip campaigns — cutting operational latency and lifting lead\-nurturing efficiency 30% via automated workflow orchestration\. CAC Optimization: Used behavioral analytics to cut acquisition spend — 20% on WhatsApp, 15% on marketing comms — while driving a 40% increase in qualified lead flow and a 15% rise in product conversion\.

Senior Associate \| Product Strategy at upGrad, Jul 2021 \- Oct 2022 · 1 yr 4 mos, India, \*Development of product stategy and content for multiple successful post\-graduate programs \*Active management of strategic relationships with stakeholders and industry experts \*Strategic management of learning experience of multiple programs \*Incubate primary and secondary research for product development \*Develop program vision and product features that enable hiring outcomes for working professionals/freshers enrolled \*Design BBA \-MBA programs in collaboration with industry experts \* Worked towards maintaining high completion rates, satisfaction, and learner ratings for all Cohorts, with 90% of courses having an avg rating of 4\.5, CSAT of 87\.85% and NPS of 70

Consultant \| Content Strategy at upGrad, Jan 2021 \- Jun 2021 · 6 mos

Market Research Analyst at Team Spring, May 2020 \- Aug 2020 · 4 mos, Pune, Maharashtra, India

Management Intern at Celica Automobiles Jeep Fia\.\., Dec 2019 \- Jan 2020 · 2 mos, parkstreet kolkata, Discovering new roads

## Education

PGDM, Marketing, Pune Institute of Business Management

Bachelor of Technology \- BTech, Automotive Engineering Technology/Technician, Dr\. Sudhir Chandra Sur Institute of Technology & Sports Complex

[View the original profile](https://tal.club/meet/satyajit-mall)

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