Headline

Senior Product Manager | Scaling $30M+ ARR B2C Platforms via Data Architecture, Attribution & Agentic AI | 0→1 Product Builder

About

​I am a Growth-Focused Product Manager specializing in 0-1 B2C scaling and the architecture of internal SaaS ecosystems. My approach is built on the principle that Identity Precedes Activity, ensuring every user interaction is tied to a "Golden Record" rather than being lost in fragmented data silos. I focus on replacing manual processes with automated systems and auditing the technical handshake between marketing and product infrastructure to ensure total data integrity. I solve complex business problems by designing unified data strategies that connect marketing, sales, and product domains. I architected the 0-1 launch of the Miles One mobile app, generating ₹20 Cr+ in revenue and onboarding 40k+ learners through technical behavioral engineering. A key factor in my success is leveraging Big Data and Analytics; I implemented BigQuery ML for churn prediction and factorial analysis, while engineering proprietary platforms like Miles Engage (Attribution SaaS) to recover "Ghost Leads" and resolve data-drop latency. You should work with me if you need a builder who moves at high-velocity to ship internal MVPs in days rather than months. Using a modern stack including Claude, Augment, and n8n, I validate product hypotheses and build self-healing systems that make human error and data leakage impossible. I bridge the gap between business intent and technical execution, providing the data architecture required to scale high-volume products to their full potential. Currently exploring Senior/Lead Product Manager roles where 0→1 building, data architecture, and AI-native product thinking are core to the job.

Location

Kolkata

AI stack

aistudio

claude code

gemini

notebooklm

notion

Figma Make

Work experience

Product Manager | Product, Growth and Marketing at Miles Education, Dec 2023 - Present · 2 yrs 10 mos, Bengaluru, Scaling a $30M ARR business isn't just about features; it's about architecting the technical infrastructure that removes operational friction. At Miles, I led the transformation of fragmented lead funnels into a high-velocity, automated ecosystem by designing the "connective tissue" between our data, MarTech stack, and business goals. Miles One Super-App & Universal Identity (0→1): Led the end-to-end launch of the Miles One app to 60,000+ learners; architected a Universal Identity Registry at the SSO layer so every interaction ties to one Golden Record — generating ₹20 Cr+ in revenue and cutting early churn 10%. Miles Masterclass (0→1 OTT Product): Built a subscription OTT product from scratch, including a Chapter-Aware RAG system syncing video progress to an AI context window and BigQuery ML intent scoring — lifting core-program lead conversion 15%. Data Infrastructure & Predictive Analytics: Built a unified ingestion pipeline (GA4, Firebase, BigQuery) with a custom event taxonomy, then used it for churn prediction and factorial analysis — boosting Day-7 activation 15%. Agentic AI Assistant: Productized the Miles One Agentic Assistant on n8n, using Claude and Augment for rapid prototyping and function-calling for transactional fulfillment — driving a 25% increase in automated self-service. Attribution SaaS (Miles Engage): Designed a proprietary data hub to fix ROAS accuracy, with n8n-driven ELT pipelines that recovered thousands of untracked "ghost leads" — a 20% lift in overall ROAS. Internal CRM & Microservices (Miles Force): Architected a CRM module with a Webinar CMS and Booking microservice, automating the enquiry-to-allocation bottleneck — increasing webinar frequency 40% and post-course engagement 30%.

Associate Program Manager | Product Lead Growth and Strategy at AlmaBetter, Nov 2022 - Oct 2023 · 1 yr, Bengaluru, Joined the founding team to architect the growth engine and stabilize the student experience during a period of massive scaling. Ticketing & CSAT Engineering: Used a SQL forensic audit to prove low CSAT was a resolution-velocity problem, not a curriculum one — then built a custom ticketing system prioritized by Risk-of-Churn scores, raising CSAT from 7.0 to 9.1. Events Vertical GTM: Spotted a market gap and ran GTM strategy for a new Events vertical, driving 20% QoQ revenue growth, backed by a dedicated n8n/Zapier ELT layer unifying data taxonomy across Web, CRM, and LMS to automate lead nurturing. MarTech Architecture: Standardized event tagging and data taxonomy platform-wide to enable real-time, personalized drip campaigns — cutting operational latency and lifting lead-nurturing efficiency 30% via automated workflow orchestration. CAC Optimization: Used behavioral analytics to cut acquisition spend — 20% on WhatsApp, 15% on marketing comms — while driving a 40% increase in qualified lead flow and a 15% rise in product conversion.

Senior Associate | Product Strategy at upGrad, Jul 2021 - Oct 2022 · 1 yr 4 mos, India, *Development of product stategy and content for multiple successful post-graduate programs *Active management of strategic relationships with stakeholders and industry experts *Strategic management of learning experience of multiple programs *Incubate primary and secondary research for product development *Develop program vision and product features that enable hiring outcomes for working professionals/freshers enrolled *Design BBA -MBA programs in collaboration with industry experts * Worked towards maintaining high completion rates, satisfaction, and learner ratings for all Cohorts, with 90% of courses having an avg rating of 4.5, CSAT of 87.85% and NPS of 70

Consultant | Content Strategy at upGrad, Jan 2021 - Jun 2021 · 6 mos

Market Research Analyst at Team Spring, May 2020 - Aug 2020 · 4 mos, Pune, Maharashtra, India

Management Intern at Celica Automobiles Jeep Fia.., Dec 2019 - Jan 2020 · 2 mos, parkstreet kolkata, Discovering new roads

Education

PGDM, Marketing, Pune Institute of Business Management

Bachelor of Technology - BTech, Automotive Engineering Technology/Technician, Dr. Sudhir Chandra Sur Institute of Technology & Sports Complex