trust and safety @ Amazon prime

Bengaluru, Karnataka, India






Bachelor's Degree, Accounting and Computer Science
bangalore university

S.S.L.C
Seventh Day Adventist Higher Secondary School
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Senior Associate at Prime Video & Amazon MGM Studios, Mar 2025 - Present · 1 yr 9 mos, Bengaluru, Karnataka, India
Senior associate at Prime Video & Amazon MGM Studios
Executive at SBI Cards and Payments Service Ltd, Played a key role in managing credit, debit, and gift card operations within the allocated region. Acted as a liaison between customers, clients, and partners, ensuring strong relationships and efficient operations. Supported customer-facing teams by providing insights and training, enhancing service delivery and customer satisfaction. Contributed to optimizing backend processes for improved operational efficiency.
Safety Representative at AMAZON DEVELOPMENT CENTRE (INDIA) PRIVATE LIMITED, • Reviewed and moderation video content to ensure compliance with company policies. • Identified and acted on policy violations to maintain platform integrity. • Handled escalations and sensitive cases with accuracy and judgment. • Met strict SLA, quality, and productivity benchmarks. • Supported team quality audits and process improvements.
Bachelor's Degree, Accounting and Computer Science, bangalore university
S.S.L.C, Seventh Day Adventist Higher Secondary School