Headline

Senior Manager - Admin & Facilities @ Groww | LSSYGB, CFM,PMP, ISO 9001:2015 lead Auditor

About

Infrastructure and facilities project management leader with 14+ years delivering complex, multi-site real estate and infrastructure programs, including Pan-India and internationally-aligned operations. Certified Facility Manager (CFM) through IFMA — the globally benchmarked credential for facility management leadership — with proven experience managing 1M+ sq. ft. of integrated facility infrastructure, standing up 150+ sites end-to-end (site selection, MEP/civil coordination, fit-out, power and cooling readiness, operational go-live), and driving compliance-led documentation aligned to international standards (ISO 9001:2015) as well as regional regulatory frameworks (RBI, SEBI). Skilled at operating in matrixed, multi-stakeholder organizations, translating infrastructure requirements (power, cooling, networking, safety systems) into executable delivery plans, and managing vendor/contractor ecosystems under strict SLA and governance discipline. Experienced in rapid multi-site scaling and integration under tight timelines (80+ offices stood up in 4 months) — the same fast-paced, cross-functional coordination skill set required in global expansion and M&A integration environments. PMP-certified, IFMA CFM-certified, ISO 9001:2015 Lead Auditor, and Lean Six Sigma Black Belt, with an execution-first, ownership mindset built for fast-changing, ambiguous environments across geographies.

Location

Bengaluru

AI stack

claude code

Framer AI

Gamma

Pika

Work experience

Senior manager Business operation shared services Hr at Mavenir Systems, Jul 2026 - Present · 3 mo, Pan India, I lead global business operations and shared services across India, EMEA, APAC, North America and Oceania. My remit covers real estate, facilities, infrastructure, projects, procurement and administration, delivered in partnership with IT and HR. I'm accountable for a USD 20M annual budget and a 30+ member global team.

Senior Administrator at Groww, Sep 2024 - Present · 2 yrs 1 mo, Corporate Real Estate & Workplace Strategy: Owned Pan-India real estate, workplace infrastructure and facilities strategy for a 2,400+ employee footprint, aligning site expansion, workplace readiness, infrastructure investments and operating priorities with business growth.

Facilities Manager at IndiQube, Jun 2023 - Jul 2024 · 1 yr 2 mos, Bangalore Urban, Karnataka, India, As Facilities Manager at Indiqube, I directed operations for a 1,000,000 sq. ft. integrated facility, ensuring uninterrupted service delivery and operational excellence. I led a multi-disciplinary workforce of 485 personnel, overseeing comprehensive facility services, including maintenance, security, and food & beverage operations. My role involved ensuring compliance with legal and safety requirements while implementing enterprise-wide EHS frameworks to enhance workplace safety. Achievements: I successfully managed vendor ecosystems to ensure cost-effective service delivery and implemented structured waste reduction initiatives, significantly lowering landfill impact. My leadership in maintaining high service quality and tenant satisfaction was instrumental in achieving operational goals.

Assistant Facilities Manager at IndiQube, Oct 2018 - Jun 2023 · 4 yrs 9 mos, Bangalore, lead a team of Engineers and handle Regional/Zonal Facilities • Capable to handle multi locational facilities across Regions and manage service partners • overseeing and agreeing contracts and providers for services including Electrical, mechanical, parking, cleaning, catering, technology, AMC and so on • supervising multi-disciplinary teams of staff including cleaning maintenance, grounds, OEMs, AMC vendors • ensuring that basic facilities such as Electricity, water, HVAC, Fire Fighting, STP, DG sets are well-maintained and SLAs met as prescribed by Management • Ensuring 52 week PPM schedule is prepared and adhered to • Emphasis on Preventive n predictive maintenance • All POs shall be released at least 7 days in advance to start of service • managing budgets and ensuring cost-effectiveness • allocating and managing space between buildings • ensuring that facilities meet government regulations and environmental, health and security standards; Conversant of Statutory compliances required as per law of land • Emphasis on Innovation, Energy savings, Power, energy, Thermography audits etc • Maintaining asset registers • advising businesses on increasing energy efficiency and cost-effectiveness • overseeing building projects, renovations or refurbishments • helping businesses to relocate to new offices and to make decisions about leasing • drafting reports and making written recommendations • Regular updates to Management on critical SLAs n SOW • Ensure Takeover of Completed sites from the Projects team with complete set of Handing over documents, As built Drawings, Warranty certificates, Final Bill copies of vendors, asset list etc • Building highly engaged teams to realize the end objective of Management • Raise Change Requests for additional scope /change in scope • Ensuring Incident reports and RCAs are raised within timelines • Ensure Vendor bills are certified on time, trackers maintained n published for PR/PO/ Invoice Payments etc

Community Manager at Regus, Nov 2017 - Oct 2018 · 1 yr, Facility & Workspace Operations: Managed end-to-end facility operations, workspace readiness, customization requirements, and vendor execution within a premium co-working environment.

Community Specialist at Regus, Nov 2017 - Sep 2018 · 11 mos, Bangalore, In my role as Community Manager at Regus, I was responsible for managing the community and ensuring a high level of customer satisfaction. I facilitated communication between clients and the management team, addressing concerns and enhancing the overall client experience. My focus was on creating a welcoming environment and fostering community engagement.

Facility Senior Executive at CBRE, Jan 2017 - Oct 2017 · 10 mos, Bengaluru Area, India, As a Senior Executive in Facilities Management at CBRE, I was involved in overseeing facility operations and ensuring compliance with safety and regulatory standards. I worked closely with vendors and contractors to deliver high-quality services and maintain operational efficiency.

Guest Service Agent at The Ritz-Carlton Hotel Company, L.L.C., Sep 2014 - Sep 2016 · 2 yrs 1 mo, RITZ CARLTON BANGLORE, In my role as a Guest Service Agent, I provided exceptional customer service to guests, ensuring their needs were met and enhancing their overall experience at the hotel. I collaborated with various departments to ensure seamless service delivery. Achievement: Selected to serve as Butler for high-profile Bollywood and Hollywood personalities, managing VIP protocol, personalized service, and confidentiality.

Education

Bachelor of Applied Science - BASc, Bachelor of Hotel Management (BHM), Institute of Hotel Management (IHM)

12, Management Information Systems, General, kendriya vidyalaya,clement town