---
title: "SATHYA PRIYA BABU - Senior Software Engineer in Bengaluru | Tal"
description: "Meet SATHYA PRIYA BABU, Techops Engineer @ Acko based in Bengaluru. AI stack includes claude code, codex, and cursor."
image: "https://tal.club/meet/sathyapriya-b/share-image"
---

# SATHYA PRIYA BABU on Tal

## Headline

Techops Engineer @ Acko

## About

With 4 years of experience as a Product Support Engineer and Software Engineer, I specialize in Java\-based application support, API troubleshooting, and full\-stack development for enterprise banking solutions\. 💡 I have delivered L2/L3 support for high\-availability systems at Société Générale \(via HTC Global Services\) and contributed to product engineering at Temenos, building and optimizing solutions like Approval Matrix and Cardless Withdrawal for mobile banking platforms\. 🌟 My expertise spans incident management, root cause analysis \(RCA\), and CI/CD pipelines, with strong hands\-on skills in AWS \(EC2, S3, RDS, IAM, VPC, Route 53, CloudWatch\), Java, SQL, Groovy, and API debugging\. I am recognized for driving system stability, improving performance, and ensuring customer satisfaction\. 🏆 🛠️ Core Competencies 🔍 Advanced Issue Resolution & Debugging 💬 Customer Support Excellence \(L2/L3, Enterprise Banking\) 📝 Knowledge Base & Documentation 🎯 Incident & SLA Management 💻 Technical Skills: Java, SQL, Groovy, JavaScript, APIs ☁️ Cloud: AWS \(EC2, S3, RDS, IAM, VPC, Route 53, CloudWatch\) 🔧 Tools: Git, GitHub, Jenkins, Postman, ServiceDesk, JIRA, Kibana, ELK 🚀 Specialties 👨‍💻 Application Support & Full\-Stack Development ⚡ Process & Workflow Improvement 🤝 Cross\-Team Collaboration 📊 Monitoring & Performance Optimization \(AWS, Kibana, Dynatrace\)

## Location

Bengaluru

## AI stack

claude code

codex

cursor

github copilot

meta

n8n

## Work experience

Senior Software Engineer at Recro, Feb 2026 \- Present · 9 mos, Bengaluru, Karnataka, India

L2 engineer at HTC Global Services, Mar 2025 \- Jul 2025 · 5 mos, Chennai, Tamil Nadu, India, L2 Engineer — HTC Global Services Pvt Ltd\. \(Société Générale\) \(Mar 2025 – Jul 2025\) 🛠️ Delivered L2 production support for high\-availability banking applications on AWS, ensuring minimal downtime\. 🔍 Resolved API, backend, and UI incidents using Java, SQL, and Postman, reducing escalations by 30%\. 📊 Monitored applications via AWS EC2, CloudWatch, and Kibana, performing log analysis and troubleshooting\. 🤝 Collaborated with cross\-functional teams to improve application reliability and performance\. 🔐 Managed IAM policies and conducted RCA of recurring issues, enhancing system security and stability

Software Engineer 2 / Product Support Engineer at Temenos, Mar 2023 \- Jan 2025 · 1 yr 11 mos, Chennai, Tamil Nadu, India, 💻 Software Engineer 2 — Temenos Pvt Ltd\. \(Project: TJM\) \(Mar 2023 – Jan 2025\) 🎯 Handled 25\+ customer incidents/day with minimal escalations, ensuring SLA compliance\. 📂 Performed log analysis, batch job support, and system tuning to stabilize production workloads\. ⚙️ Managed deployments using Git, Jenkins, and CI/CD pipelines, reducing release failures\. ☁️ Supported AWS EC2, RDS, and S3 workloads via CLI and CloudWatch monitoring\. 📝 Created internal documentation and trained junior engineers to improve team efficiency\.

Software Engineer 1 at Temenos, Mar 2022 \- Feb 2023 · 1 yr, Chennai, Tamil Nadu, India, \.🌐Product Engineer — Temenos Pvt Ltd\. \(Projects: Infinity & Mobile Banking\) \(Mar 2022 – Feb 2023\) ✅ Approval Matrix Project: Developed configurable approval workflows with RBAC, reducing manual approval effort\. 💳 Cardless Withdrawal Project: Implemented backend logic for secure ATM transactions without physical cards, integrated with mobile banking apps\. 📈 Optimized performance by tuning EC2 and RDS parameters and setting CloudWatch alarms for proactive monitoring\. 🔧 Contributed to feature development, debugging, and enhancements for enterprise mobile & web banking applications\.

Product Engineer at Temenos, Mar 2022 \- Feb 2023 · 1 yr, • Supported Java\-based enterprise banking applications, backend services, and REST APIs in production environments\. • Performed SQL troubleshooting, backend debugging, and data validation to investigate application and data\-related issues\. • Assisted with cloud operations, application monitoring, and technical troubleshooting\. • Supported ADLS\-related data validation and ETL activities to help maintain data accuracy and processing consistency\. • Collaborated with development and support teams to investigate defects, resolve technical issues, and maintain application stability\.

## Education

Bachelor of Engineering \- BE, Computer Science, Bannari amman institute of technology

SRV Hitech Matriculation Higher Secondary School, Rasipuram

[View the original profile](https://tal.club/meet/sathyapriya-b)

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