Headline

PSPO - I Certified Product Owner | Sr. Software Engineer QA @ TrusTrace

About

PSPO I-certified Product Owner and Business Analyst with ~5 years of combined PO and BA experience, built on a 7-year Software Testing foundation and deep domain expertise in supply chain SaaS at TrusTrace. Across every role — from senior media analyst to fintech QA to supply chain PO — has consistently operated in a BA capacity: eliciting and documenting requirements, conducting gap analysis, mapping user journeys, maintaining traceability matrices, and aligning stakeholders around delivery goals. At TrusTrace, led the SCM product end-to-end as Product Owner — owning backlog prioritisation, roadmap planning, sprint goals, and cross-functional stakeholder alignment across Engineering, UX, QA, Risk, and Operations. Delivered measurable outcomes: boosted platform adoption from 60% to 80% across 30+ brand accounts and secured over $1M in MRR contract renewals by closing critical product gaps within 6 months. Brings a data-driven approach through OKRs, KPIs, Power BI, and SQL, and a track record of translating complex compliance and traceability requirements into high-value, user-centric solutions.

Location

Greater Coimbatore Area

AI stack

claude

openai

hermesagent

ChatGPT

Figma Make

Make

Work experience

Product Owner & Sr Software Engineer at TrusTrace, Dec 2022 - Present · 3 yrs 11 mos, Bengaluru, Karnataka, India, Leading the Supply Chain Management product at TrusTrace with full end-to-end ownership, I drove usability improvements, rebuilt stakeholder trust, and accelerated adoption across fashion brand accounts — boosting platform adoption from 60% to 80% across 30+ brands by resolving high-friction pain points. Within six months, I closed critical product gaps that contributed to renewing multiple customer contracts worth $1M+ in MRR. I own the full product lifecycle including backlog prioritisation, roadmap planning, sprint goals, and stakeholder communication across Engineering, Design, Risk, and Operations, having overhauled and reduced the backlog by 50%+ I led cross-functional execution during a critical delivery phase, partnered with UX to surface usability issues via user interviews, and validated design solutions through A/B testing before rollout. I design scalable, configurable workflows that ensure flexibility and backward compatibility, author comprehensive user stories with well-defined acceptance criteria, and translate complex supply chain compliance requirements into actionable development tasks. I define and monitor KPIs and OKRs per release, conduct ROI analysis to support prioritisation, formally accept sprint deliverables against acceptance criteria, and ensure NFRs around performance, data privacy, and compliance are validated throughout. Beyond product ownership, I owned the complete STLC process including UAT execution, elevated SCM quality standards through proactive defect prevention, and designed a QA Agent using Agentic AI workflows that dynamically prioritises high-risk test cases from historical defect data — reducing manual regression effort and delivering stakeholder ROI summaries with BA-quality architecture diagrams.

Software QA Engineer at Paytm, Nov 2021 - Nov 2022 · 1 yr 1 mo, Coimbatore, Tamil Nadu, India, Experience in Automation of test cases using Karate Framework.  Good working experience in Jenkins for CI/CD pipeline.  Working experience in API testing using POSTMAN.  Experience in LINUX commands to idenitfy any issues in terminal logs.  Good working experience in writing SQL queries in dbeaver application and in terminal.  Having experience in setting up test environment to a specific downstream stack by changing the Tomcat property file.  Good knowledge in building and deploying the Repositories manually on server.  Thorough experience in Aglie project management using JIRA. Excellent analytical and communication skills, and have ability to work independently with minimal supervision and perform as part of a team.  Oversaw deployment, configuring test environment, and documentation procudures of Merchant Panel.

Software Quality Assurance Engineer at Paytm, Nov 2021 - Nov 2022 · 1 yr 1 mo, Validated transactional and payment data for Paytm Merchant Panel — strong exposure to fintech transaction flows, payment APIs, and backend data integrity requirements in a regulated environment. Built API regression suite using Karate Framework with Jenkins CI/CD, automating Merchant Panel test execution on every build and cutting per-release QA cycle time significantly. Validated APIs via Postman, managed test environments (Linux/Tomcat), and analysed transaction data using SQL/DBeaver — ensuring backend correctness pre-release; managed delivery documentation using Agile/JIRA workflows.

Software Test Engineer at Digital Nirvana Information Systems, Dec 2019 - Apr 2021 · 1 yr 5 mos, Hyderabad, Telangana, India, Extensively worked on Media broadcasting domain.  Experienced in preparation of Test Scenarios, Test Cases, Test Execution, Test Results Reporting, Defect Reporting and other activities of testing with concentration on requirements analysis, and implementation of various applications.  Acquainted with Manual Testing Methodologies & possess knowledge of Software Development Life Cycle (SDLC), Software Test Life Cycle (STLC) and Defect Life Cycle.  Thorough experience in Agile & Scrum methodologies.  Working experience with defect tracking tools like GitLab.  Prepared Traceability Matrix between test cases and requirements  Providing adequate support to the developers for defect analysis.

Senior Media Analyst QA at DIGITAL NIRVANA INFORMATION SYSTEMS (INDIA) PRIVATE LIMITED, Dec 2017 - Nov 2019 · 2 yrs, Hyderabad, Prepared detailed reports weekly on updates to project specifications, progress, identified conflicts and team activities. Ability to understand business requirements and system architecture. ◦ Played key role communicating the needs and requirements of the team to the client as well as interpreting the Client requirements to the team. ◦ Trained 30+ associates and helped them grip their hold on the field. ◦ Tracked, Monitored, and Optimized performance against client-set SLA. ◦ Pitched into leadership roles during critical situations and delivered the project on time. ◦ Received three promotions within one year work period.

Education

Bachelor of Engineering, Computer Engineering, Coimbatore Institute of Engineering and Technology (Official Page)

High School, Phsics,Chemistry,Maths,Computer Science, Sri Ramakrishna Mission Vidyalaya Swami Shivananda Higher Secondary School