Headline

Inventory Manager

Location

Bengaluru

AI stack

claude

gemini

meta

openai

Work experience

Inventory Manager at GIVA (Indiejewel Fashions Pvt Ltd), Jul 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India, Managing inventory operations for 8,000+ SKUs and 650,000+ serialized units, ensuring high stock accuracy and complete traceability. Maintained inventory shrinkage below 0.01% through strict stock monitoring, UID-based tracking, and regular cycle count controls. Oversaw end-to-end warehouse inventory control, including inward processing, stock movements, reconciliation, and system updates. Led cycle counts and periodic audits to identify discrepancies and maintain inventory accuracy. Analyzed positive and negative inventory adjustments and performed Root Cause Analysis (RCA) to implement preventive controls. Coordinated with picking, inward, and sorting teams to ensure seamless inventory flow and timely order fulfillment. Investigated inventory mismatches and system discrepancies using audit logs, transaction tracking, and process validation. Generated inventory performance and variance reports to support operational monitoring and management review. Ensured adherence to warehouse SOPs, compliance standards, and audit requirements, strengthening inventory control mechanisms. Led warehouse staff and collaborated with operations, dispatch, and IT teams to resolve system issues and improve operational efficiency.

Manager 1 at Zepto (Kiranakart Technologies Private Ltd), Jul 2024 - Jul 2025 · 1 yr 1 mo, Bengaluru, Karnataka, India, Managed end-to-end delivery hub operations, including inbound processes, inventory control, and defect reduction initiatives. Ensured timely inbound processing and putaway within a 6-hour window while maintaining high bin and inventory accuracy. Improved inventory accuracy and shrinkage control through regular cycle counts, reconciliation, and loss-prevention measures. Reduced operational dump and defects by implementing strategic process controls and operational improvements. Monitored and analyzed MIS reports and operational metrics to identify improvement opportunities and implement data-driven solutions. Achieved customer satisfaction with Net Promoter Score (NPS) above 90% by improving service quality and resolving escalations effectively. Optimized cost per order (CPO) through DEQ monitoring and efficient operational execution. Led and mentored teams while ensuring rider safety, service-level adherence, and reduction of operational leakages such as Return to Origin (RTO).

Store Manager at Blinkit, Nov 2023 - Jul 2024 · 9 mos, Bengaluru, Karnataka, India, Managed end-to-end delivery hub operations, including inbound processing, inventory control, and defect reduction initiatives. Ensured timely receiving and putaway within a 6-hour window, maintaining high inventory accuracy and bin discipline. Improved inventory accuracy and shrinkage control through regular cycle counts, reconciliation, and loss-prevention measures. Reduced waste, dump, and operational defects by implementing quality control measures and process improvements. Analyzed MIS reports and operational metrics to identify gaps and implement data-driven process optimizations. Enhanced customer experience by reducing defects and maintaining NPS above 90%, while effectively resolving escalated customer issues. Optimized cost per order (CPO) through defect monitoring, efficient process execution, and operational efficiency improvements. Led team training, delivery partner onboarding, and operational supervision, ensuring rider safety, service-level adherence, and reduced leakages such as Return to Origin (RTO).

Executive at Southern Cargo Carriers (India)||Southern Cargo Logistics Pvt Ltd, Mar 2023 - Nov 2023 · 9 mos, Bengaluru, Karnataka, India, Managed dispatch operations, route planning, and logistics coordination to ensure timely and cost-efficient deliveries. Supervised drivers and logistics staff, coordinating daily transport schedules and operational workflows. Maintained strong supplier and vendor coordination, ensuring reliable delivery timelines and operational continuity. Handled customer inquiries and escalations, resolving delivery issues and maintaining strong client relationships. Implemented cost-control measures and budget monitoring to optimize transportation expenses without affecting service quality. Managed vendor performance and contract coordination, ensuring consistent service standards and delivery reliability. Handled high-volume logistics operations, prioritizing tasks and maintaining efficiency in a fast-paced environment. Responded to operational disruptions and delivery challenges, implementing quick solutions to maintain service continuity.

Store Executive at Flipkart, Aug 2019 - Feb 2023 · 3 yrs 7 mos, Bengaluru, Karnataka, India, Progressed through multiple roles including Senior Associate (Aadhaan vendor) (Aug 2019 – Jun 2020), Fulfillment Associate (Jun 2020 – May 2021), and Dark Store Executive (On-roll) (May 2021 – Feb 2023) based on performance. Managed dark store operations including inventory control, order fulfillment, picking, packing, and dispatch coordination. Supervised warehouse staff and ensured on-time dispatch and last-mile handover within defined TAT. Conducted inventory audits (inbound & outbound) and resolved discrepancies to maintain stock accuracy. Improved inventory accuracy from 50% to 90% through operational process improvements. Optimized hyperlocal delivery operations (90-minute TAT) by streamlining picking and dispatch workflows. Reduced product damage and wastage by training staff on proper inventory handling techniques. Managed TTL & GTL processes to remove expired or damaged products and maintain inventory hygiene.

Education

Bachelor of Commerce - BCom, Business/Commerce, General, Gandhi Institute of Technology and Management (GITAM)

Bachelor of Commerce - BCom, Accounting, Christ the King Matriculation Higher Secondary School