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Saswat Kumar Patro

Technical Manager | AI & ML | LangChain | Perl Developer | Shell scripting | MySql | Linux | BFS (Banking & Financial Services) Domain | Ex TCS | Ex CTS

Bengaluru

12+ years of work experience

HCLTech
Feb 20268 mosPresent

Technical Manager with 12+ years of experience delivering mission-critical solutions within the banking and financial services domain. Specialized in backend automation, system integrations, and observability platforms, with deep expertise in Perl, Shell scripting, DevOps, and enterprise monitoring ecosystems. A hands-on leader in implementing AI-driven operational solutions, including LLM, RAG, and GenAI-based engineering support systems using Llama, LangChain and modern AI frameworks. Proven track record in mentoring Agile Scrum teams, driving sprint planning, and ensuring platform stability and engineering excellence. Seeking to lead intelligent, high- reliability engineering platforms where AI, automation, and strategic leadership drive measurable business impact at scale. • Name of Organization- HCL Tech • Client – Deutsche Bank • Total Work Experience-3 years 5 months • Role – Senior Tech Lead • Process – Application management and Project Automation • Duration- 23-08-2022 to present • Roles & Responsibilities: • Building an LLMdriven codefix assistant that analyzes logs and defects to recommend likely fixes, helping engineers resolve issues faster and with fewer escalations. • Leading multiagent / RAG implementations integrated with existing ITSM, monitoring, and CI/CD tooling to safely introduce AI into production workflows. • Leading an Agile Scrum team, driving sprint planning and execution while reporting on sprint readiness, stability, velocity, success rate, root cause analysis, and remediation actions to senior management. • Integrating different services and tools like Netcool, Newrelic and ServiceNow Integration & MS Teams integration with Geneos. • Managing servers and maintaining their health through Nimsoft and NRI. • Writing perl modules, scripts, unit tests to automate various alerts and reports as per client requirement. • Writing shell scripts to manage and alert on different jobs, services and programmes running on various servers.
HCLTech
Sep 20223 yrs 6 mosFeb 2026

Bengaluru

• Client – Deutsche Bank • Total Work Experience-3 years 5 months • Role – Senior Tech Lead • Process – Application management and Project Automation • Duration- 23-08-2022 to present • Roles & Responsibilities: • Building an LLMdriven codefix assistant that analyzes logs and defects to recommend likely fixes, helping engineers resolve issues faster and with fewer escalations. • Leading multiagent / RAG implementations integrated with existing ITSM, monitoring, and CI/CD tooling to safely introduce AI into production workflows. • Leading an Agile Scrum team, driving sprint planning and execution while reporting on sprint readiness, stability, velocity, success rate, root cause analysis, and remediation actions to senior management. • Integrating different services and tools like Netcool, Newrelic and ServiceNow Integration & MS Teams integration with Geneos. • Managing servers and maintaining their health through Nimsoft and NRI. • Writing perl modules, scripts, unit tests to automate various alerts and reports as per client requirement. • Writing shell scripts to manage and alert on different jobs, services and programmes running on various servers.
Cognizant
May 20202 yrs 4 mosAug 2022

Pune, Maharashtra, India

• Client – Mastercard • Process – Application development and Database management Roles & Responsibilities: • Implementing various protocols for Mastercard. • Writing perl modules, scripts, unit tests for different projects as per client requirement.
Tata Consultancy Services
Jan 20191 yr 5 mosMay 2020

Hyderabad Area, India

• Name of Organization- Tata Consultancy Services • Client – Humana Inc. • Total Work Experience- 2 year 9 months • Role – IT Analyst • Process – Application development and Database management • Duration- 06-09-2017 to 22-05-2020 • Roles & Responsibilities: • Designing jobs to automate processes like generating invoices, timesheet report etc. • Writing perl modules for different projects as per the workflow given. • Writing unit test case, sql query files and helper functions as required. • Doing sanity check on dbs on a daily basis. • Doing code fixes and data fixes as requested from qa, ITHelp and business people.
Tata Consultancy Services
Sep 20171 yr 5 mosJan 2019

• Name of Organization- Tata Consultancy Services • Client – Humana Inc. • Total Work Experience- 2 year 9 months • Role – IT Analyst • Process – Application development and Database management • Duration- 06-09-2017 to 22-05-2020 • Roles & Responsibilities: • Designing jobs to automate processes like generating invoices, timesheet report etc. • Writing perl modules for different projects as per the workflow given. • Writing unit test case, sql query files and helper functions as required. • Doing sanity check on dbs on a daily basis. • Doing code fixes and data fixes as requested from qa, ITHelp and business people.
Aptroid Technologies
Jan 20152 yrs 5 mosMay 2017

Hyderabad, Telangana, India

• Name of Organization- Aptroid Technologies Pvt. Ltd. (Child company of Zeta Global) • Total Work Experience - 2 year 6 months • Process- Automation tool designing, Log processing and Data analysis and management. • Role- Senior Member Tech • Duration- 01-01-2015 to 06-06-2017 • Roles & Responsibilities: • Automating log processing. • Automating the process of report generation, Sending mails of reports in real time. • Report generation and analysing reports to increase the deliverability of campaigns. • Managing the databases and processing the data as per the client requirement.
Zeta Interactive
Jan 20141 yrDec 2014

Hyderabad

• Project name- Email Deliverability and Research • Process- Email Marketing and Data analytics • Role- Project Associate • Duration- 05-05-2014 to 31-12-2014 • Tools used- Zeta Mail • Roles & Responsibilities: • Worked on Email marketing analysis, automation tool designing, research and development at Zeta Global. • Wrote various automation scripts for PMTA monitoring, Email suppressions, Email sending.
GitHub
@saswatkumar24

Saswat’s AI Stack

antigravity
antigravity
claude code
claude code
claude
claude
codex
codex
cursor
cursor
gemini
gemini

Education

Biju Patnaik University of Technology, Odisha

Bachelor of Technology - BTech, Engineering

Biju Patnaik University of Technology, Odisha

20104 yrs2014

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Headline

Technical Manager | AI & ML | LangChain | Perl Developer | Shell scripting | MySql | Linux | BFS (Banking & Financial Services) Domain | Ex TCS | Ex CTS

About

Hello, I am having 12+ years of experience in software industry and my current designation is ‘Technical Manager’. My area of expertise are in Perl Scripting, Shell scripting and MySql. I also have hands on experience in AI & ML, LangChain, Newrelic, TeamCity, Jenkins, Splunk, ALM and postman tool. In my current project my responsibilities include various application management ,project automation works and application integration. I am leading a dev team and also scrum master for the team. I have good communication, analytic and problem-solving skills and always a team player. Software Skills • Programming Skills: Perl, Shell scripting, Python • Database: MySQL, Oracle • AI & ML, LangChain • OS: LINUX • Version Control Tool : SVN, Git • Agile tool : Jira, Rally • Testing tool : ALM, Postman • Automation tool : Jenkins, Teamcity • Observability Tools : Newrelic, Nimsoft, NRI, IBM Tivoli(Netcool), Geneos, Open telemetry • Certifications : Newrelic, Splunk, Fundamentals of Al & ML, GCP (Digital Cloud Leader)

Location

Bengaluru

AI stack

antigravity

claude code

claude

codex

cursor

gemini

Work experience

Technical Manager at HCLTech, Feb 2026 - Present · 8 mos, Technical Manager with 12+ years of experience delivering mission-critical solutions within the banking and financial services domain. Specialized in backend automation, system integrations, and observability platforms, with deep expertise in Perl, Shell scripting, DevOps, and enterprise monitoring ecosystems. A hands-on leader in implementing AI-driven operational solutions, including LLM, RAG, and GenAI-based engineering support systems using Llama, LangChain and modern AI frameworks. Proven track record in mentoring Agile Scrum teams, driving sprint planning, and ensuring platform stability and engineering excellence. Seeking to lead intelligent, high- reliability engineering platforms where AI, automation, and strategic leadership drive measurable business impact at scale. • Name of Organization- HCL Tech • Client – Deutsche Bank • Total Work Experience-3 years 5 months • Role – Senior Tech Lead • Process – Application management and Project Automation • Duration- 23-08-2022 to present • Roles & Responsibilities: • Building an LLMdriven codefix assistant that analyzes logs and defects to recommend likely fixes, helping engineers resolve issues faster and with fewer escalations. • Leading multiagent / RAG implementations integrated with existing ITSM, monitoring, and CI/CD tooling to safely introduce AI into production workflows. • Leading an Agile Scrum team, driving sprint planning and execution while reporting on sprint readiness, stability, velocity, success rate, root cause analysis, and remediation actions to senior management. • Integrating different services and tools like Netcool, Newrelic and ServiceNow Integration & MS Teams integration with Geneos. • Managing servers and maintaining their health through Nimsoft and NRI. • Writing perl modules, scripts, unit tests to automate various alerts and reports as per client requirement. • Writing shell scripts to manage and alert on different jobs, services and programmes running on various servers.

Senior Tech Lead at HCLTech, Sep 2022 - Feb 2026 · 3 yrs 6 mos, Bengaluru, • Client – Deutsche Bank • Total Work Experience-3 years 5 months • Role – Senior Tech Lead • Process – Application management and Project Automation • Duration- 23-08-2022 to present • Roles & Responsibilities: • Building an LLMdriven codefix assistant that analyzes logs and defects to recommend likely fixes, helping engineers resolve issues faster and with fewer escalations. • Leading multiagent / RAG implementations integrated with existing ITSM, monitoring, and CI/CD tooling to safely introduce AI into production workflows. • Leading an Agile Scrum team, driving sprint planning and execution while reporting on sprint readiness, stability, velocity, success rate, root cause analysis, and remediation actions to senior management. • Integrating different services and tools like Netcool, Newrelic and ServiceNow Integration & MS Teams integration with Geneos. • Managing servers and maintaining their health through Nimsoft and NRI. • Writing perl modules, scripts, unit tests to automate various alerts and reports as per client requirement. • Writing shell scripts to manage and alert on different jobs, services and programmes running on various servers.

Software Developer at Cognizant, May 2020 - Aug 2022 · 2 yrs 4 mos, Pune, Maharashtra, India, • Client – Mastercard • Process – Application development and Database management Roles & Responsibilities: • Implementing various protocols for Mastercard. • Writing perl modules, scripts, unit tests for different projects as per client requirement.

Information Technology Analyst at Tata Consultancy Services, Jan 2019 - May 2020 · 1 yr 5 mos, Hyderabad Area, India, • Name of Organization- Tata Consultancy Services • Client – Humana Inc. • Total Work Experience- 2 year 9 months • Role – IT Analyst • Process – Application development and Database management • Duration- 06-09-2017 to 22-05-2020 • Roles & Responsibilities: • Designing jobs to automate processes like generating invoices, timesheet report etc. • Writing perl modules for different projects as per the workflow given. • Writing unit test case, sql query files and helper functions as required. • Doing sanity check on dbs on a daily basis. • Doing code fixes and data fixes as requested from qa, ITHelp and business people.

System Engineer at Tata Consultancy Services, Sep 2017 - Jan 2019 · 1 yr 5 mos, • Name of Organization- Tata Consultancy Services • Client – Humana Inc. • Total Work Experience- 2 year 9 months • Role – IT Analyst • Process – Application development and Database management • Duration- 06-09-2017 to 22-05-2020 • Roles & Responsibilities: • Designing jobs to automate processes like generating invoices, timesheet report etc. • Writing perl modules for different projects as per the workflow given. • Writing unit test case, sql query files and helper functions as required. • Doing sanity check on dbs on a daily basis. • Doing code fixes and data fixes as requested from qa, ITHelp and business people.

Senior Member Tech at Aptroid Technologies, Jan 2015 - May 2017 · 2 yrs 5 mos, Hyderabad, Telangana, India, • Name of Organization- Aptroid Technologies Pvt. Ltd. (Child company of Zeta Global) • Total Work Experience - 2 year 6 months • Process- Automation tool designing, Log processing and Data analysis and management. • Role- Senior Member Tech • Duration- 01-01-2015 to 06-06-2017 • Roles & Responsibilities: • Automating log processing. • Automating the process of report generation, Sending mails of reports in real time. • Report generation and analysing reports to increase the deliverability of campaigns. • Managing the databases and processing the data as per the client requirement.

Project Associate at Zeta Interactive, Jan 2014 - Dec 2014 · 1 yr, Hyderabad, • Project name- Email Deliverability and Research • Process- Email Marketing and Data analytics • Role- Project Associate • Duration- 05-05-2014 to 31-12-2014 • Tools used- Zeta Mail • Roles & Responsibilities: • Worked on Email marketing analysis, automation tool designing, research and development at Zeta Global. • Wrote various automation scripts for PMTA monitoring, Email suppressions, Email sending.

Education

Bachelor of Technology - BTech, Engineering, Biju Patnaik University of Technology, Odisha

Public links

github: https://github.com/saswatkumar24