Headline

Salesforce Analyst at COGNIZANT| 5x Salesforce Certified|Service cloud|Flow builder| Apex|Salesforce Admin| Health cloud

Location

Tamil Nadu

Work experience

Salesforce Analyst at Cognizant Technology Solutions (CTS), Mar 2023 - Present · 3 yrs 4 mos, *5x Salesforce Certified Analyst with 3+ years of experience at Cognizant Technology Solutions, specialising in Salesforce Administration, Service Cloud, CRM Analytics, Flow Builder, and Apex development. *Experienced in end-to-end production support, incident management, and SLA compliance for enterprise healthcare clients (AbbVie Patient Relationship Management). *Proficient in SOQL, Data Loader, Process Builder, JIRA, and ServiceNow. Hands-on experience managing ~7 Salesforce applications simultaneously in a live healthcare environment. Certifications: Platform Administrator, Platform Developer I, App Builder, Health Cloud Accredited Professional, Platform Foundations. *Open to opportunities for Salesforce Analyst, Salesforce Developer, and Salesforce Administrator roles.

Associate at Cognizant, Jan 2023 - Present · 3 yrs 6 mos, Chennai, Tamil Nadu, India

Education

Bachelor of Engineering, Computer Science, K.Ramakrishnan College of Technology