---
title: "Sarthak Singh - Analyst in Kanpur | Tal"
description: "Meet Sarthak Singh, Business Analytics & Data Science Aspirant | IT Operations and Support Specialist @ HCLTech | Power BI | Process Improvement | Global Vendor Management | IIT Guwahati based in Kanpur."
image: "https://tal.club/meet/sarthak-singh-1/share-image"
---

# Sarthak Singh on Tal

## Headline

Business Analytics & Data Science Aspirant \| IT Operations and Support Specialist @ HCLTech \| Power BI \| Process Improvement \| Global Vendor Management \| IIT Guwahati

## About

I am an IT Operations Analyst at HCLTech supporting Caterpillar Inc\. across North America, EAME, and APAC regions\. Over the past 3\+ years, I have worked extensively in vendor management, service delivery, SLA governance, operational analytics, incident management, and process improvement\. My work involves managing global stakeholders, analyzing operational performance, conducting root cause analysis, and building data\-driven reporting solutions using Power BI and Excel\. Alongside my professional experience, I am pursuing a Bachelor’s in Data Science & Artificial Intelligence from IIT Guwahati, where I am strengthening my skills in machine learning, statistics, Python, SQL, and business analytics\. I am particularly interested in Business Analytics, Data Analytics, Process Optimization, Consulting, and Technology\-driven Business Transformation\. Certifications include PRINCE2, PMP, ITIL, Azure AI\-900, Azure Machine Learning, CompTIA A\+, and Generative AI programs from AWS and GCP\. Open to opportunities in Business Analytics, Data Analytics, Consulting, Operations Excellence, and Global Service Delivery\.

## Location

Kanpur

## Work experience

Analyst at HCLTech, Aug 2023 \- Present · 2 yrs 11 mos, Lucknow, Managed 10\+ vendors across NA, EAME, and APAC regions maintaining near\-100% SLA compliance\. \* Improved account operational performance by 20–30% through data\-driven process optimization\. \* Built Power BI dashboards reducing manual reporting effort by 40%\. \* Conducted RCA analysis leading to a 15–20% reduction in repeat incidents\. \* Managed billing reconciliation processes ensuring 100% discrepancy resolution before monthly closures\. \* Mentored interns and supported onboarding programs reducing ramp\-up time by 25%\.

## Education

Bachelor's Degree, Data Science and Artificial Intelligence, Indian Institute of Technology, Guwahati

[View the original profile](https://tal.club/meet/sarthak-singh-1)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/sarthak-singh-1#person",
      "name": "Sarthak Singh",
      "url": "https://tal.club/meet/sarthak-singh-1",
      "image": "https://tal.club/meet/sarthak-singh-1/profile-photo.jpg",
      "description": "Meet Sarthak Singh, Business Analytics & Data Science Aspirant | IT Operations and Support Specialist @ HCLTech | Power BI | Process Improvement | Global Vendor Management | IIT Guwahati based in Kanpur.",
      "jobTitle": "Analyst",
      "worksFor": {
        "@type": "Organization",
        "name": "HCLTech"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Analyst"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Kanpur"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Indian Institute of Technology, Guwahati"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/sarthak-singh-1#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/sarthak-singh-1#webpage",
      "url": "https://tal.club/meet/sarthak-singh-1",
      "name": "Sarthak Singh on Tal",
      "description": "Meet Sarthak Singh, Business Analytics & Data Science Aspirant | IT Operations and Support Specialist @ HCLTech | Power BI | Process Improvement | Global Vendor Management | IIT Guwahati based in Kanpur.",
      "dateModified": "2026-06-10T13:56:03.829Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/sarthak-singh-1#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/sarthak-singh-1/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/sarthak-singh-1/profile-photo.jpg",
        "caption": "Sarthak Singh profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```