Headline

Principal Product Manager | Leading Product Strategy to Drive Business Impact

About

Product manager and hands-on builder with 8 years of experience scaling consumer products across D2C, social commerce, and marketplace businesses from 0-to-1 market launches to full-scale revenue and retention ownership in high-growth environments. I've led end-to-end ownership across the full product lifecycle: launching teleconsultation and loyalty programs that moved LTV and retention, scaling search and discovery systems that cut no-result rates and lifted conversion, building personalization engines that drove double-digit lifts in homepage and listing conversion, and taking two international markets from zero to scaled revenue by building compliant, localized commerce stacks from the ground up. I specialize in solving ambiguous problems, translating customer insights into scalable product solutions, and driving measurable business outcomes through experimentation and iteration. Areas of focus: • Product strategy & roadmap ownership • Growth funnels & experimentation • Platform & customer experience design • Cross-functional execution with engineering, design, analytics, and business teams I thrive in environments that demand high ownership, customer obsession, and execution at scale. 📩 sarthak216.c@gmail.com

Location

Bangalore Urban district

AI stack

claude code

claude

lovable

perplexity

ChatGPT

Figma Make

Work experience

Principal Product Manager at Kapiva, Apr 2025 - Present · 1 yr 5 mos, • Own end-to-end product strategy for a consumer health platform — from discovery and roadmap prioritization through delivery — leading cross-functional teams across engineering, design, analytics, and business to ship high-impact features across the acquisition and engagement funnel • Conceptualized and scaled an end-to-end doctor teleconsultation program, driving ₹400 higher 6-month LTV for consulting vs. non-consulting customers and ₹30L in incremental monthly revenue • Owned the US D2C platform end-to-end: grew daily revenue 5x ($100 → $500/day) and conversion from 1.4% to 3.4% through funnel and traffic optimization • Leading an in-progress AOV growth initiative, moving high-value pack contribution from 10% to 24% of orders — on track for ₹60L/month incremental revenue • Drive product decisions through customer insights, funnel analytics, and post-launch impact analysis, continuously improving customer experience and operational efficiency

GM | International Business - Product & D2C at Kapiva, Jun 2024 - Mar 2025 · 10 mos

Senior Product Manager at The Good Glamm Group, Apr 2023 - Jun 2024 · 1 yr 3 mos, Bengaluru, Karnataka, India, • Owned the product roadmap for high-traffic consumer products, catering to a large-scale user base. • Drove experimentation across acquisition, conversion, and retention funnels to enhance user engagement. • Owned personalization roadmap across 7 brands, lifting homepage conversion 7% and listing-page conversion 8.5% • Redesigned search & recommendation logic, growing search usage 8% and search-driven conversion 5% • Shipped cart-page upsell mechanics, growing AOV from ₹220 to ₹280

Product Manager at The Good Glamm Group, Dec 2021 - Apr 2023 · 1 yr 5 mos, Bengaluru, Karnataka, India

Associate Product Manager at Trell, May 2021 - Dec 2021 · 8 mos, Bengaluru, Karnataka, India, • Redesigned onboarding, lifting sign-up conversion from 66% to 72% • Built a content-to-commerce recommendation engine, doubling conversion from 4% to 8% • Diagnosed search gaps, cutting no-result queries from 22% to 2% while lifting conversion 12% • Spearheaded personalization of the content feed, lifting homepage conversion by 7%

Business Analyst at Trell, Dec 2020 - May 2021 · 6 mos, India

Product Analyst at BlackBuck (Zinka Logistics Solutions Pvt. Ltd.), Oct 2019 - Dec 2020 · 1 yr 3 mos, Greater Bengaluru Area, • Analysed the customer behaviour to build a model to purge rewards from the inactive customers and saving 38 Lacs. • Analysing the customers transaction behaviour for FasTag category and building a product to help the customer avoiding their FasTag getting blacklisted and also generating revenue. • Build a model to improve customer experience for the users raising chargebacks. • Built dashboard to track the document level KYC TAT for improving the verification process and also reduce manual intervention and improve auto verification process and improve customer satisfaction. • Built a Customer Profiling report to minimize manual intervention and improve customer experience. • Improving the statement accuracy to improve customer experience. • Built & automated a unified report to show all sales related metrics.

Data Analyst at RentoMojo, Oct 2018 - Oct 2019 · 1 yr 1 mo, Bengaluru, Karnataka, India, • Built & automated a unified report to show all revenue related metrics like MRR, churn rate, ARPU on a month on month per category basis. • Analysed user behavior for each tenure per subcategory. This was used to optimize pricing for each tenure to maximize yield and minimize churn by early closure. • Created an automated report to get insights into the state of assets, the number of deployments per asset, the revenue potential of deployed asset and utilization rate, to better manage the warehouse space. • Built a report to track metrics of liquidated assets like selling price, return on investment, sourcing cost, warehousing cost, buyer details and state of liquidated asset. • Built a report to track the lifecycle of products at an SKU level. • Built a report to track user, asset & revenue level details for all products for the clothing division. • Retrieved asset level and user level details for NPAs i.e. assets which haven’t been paid for by the user for 6 months or more. This is further used by the finance team to maintain the books and the recovery team to recover the NPA. • Built a daily report to track the fulfillment of quantifiable targets as laid out in the monthly plans.

Data Analyst-Intern at RentoMojo, Aug 2018 - Sep 2018 · 2 mos, Bengaluru, Karnataka, India

Education

Bachelor of Technology (B.Tech.), Electrical, Electronics and Communications Engineering, jaypee institute of information technology