Headline

IIM Bangalore | MBA Class of ’28 | Building UX-focused tech products that drive growth | ex-Product @ Blinkit, Jio | IIIT-D ’23

About

Building products that matter is more than a profession, it’s a point of view. Whether growing a B2B Wi-Fi platform at Jio by 130%, unifying 10+ disparate IoT systems for measurable business impact, or launching practical learning initiatives through VikalpWeb, the constant has been a passion for turning complexity into simple, delightfully functional solutions.​​ The journey so far has been anything but linear: engineering foundations, business strategy acumen, and a continual focus on user empathy have shaped an approach that’s both analytic and creative. Championing cross-functional teams, leveraging data, and prioritizing user feedback have earned high satisfaction scores and breakthroughs in untapped markets.​ Curiosity extends beyond the boardroom. You’ll find the same energy watching a late-night cricket match, cheering for RedBull and Verstappen on Formula 1 weekends, or seeking out the best new eats in town. Always open to new and challenging opportunities, anywhere vision, teamwork, and innovative first-principle thinking can be put to the test. If you’re building something impactful or want a product strategist who brings unique experience and relentless curiosity, let’s connect. Excited to learn, share, and collaborate to shape what’s next.

Location

Pune District

AI stack

aistudio

claude code

claude

codex

cursor

gemini

Work experience

Product Manager at Blinkit, Jan 2026 - Jun 2026 · 6 mos, Gurugram, Haryana, India, · Increased self‑serve reporting usage by ~45% and cut report‑related tickets by ~30% by launching a unified Reporting tab with 25 standardised reports, filters, saveable views and AI insights. · Reduced security risk incidents to near‑zero and seller admin effort by ~40% by introducing individual logins, role‑based access control, granular permissions and full audit trails. · Grew seller mobile DAUs by ~50% and reduced desktop dependence by ~35% by shipping a Seller app with a one‑view snapshot of business health and daily ops KPIs. · Reduced GRN TAT by ~25% and payout disputes by ~40% by making invoice upload mandatory at RO creation and validating GST/quantity/price mismatches upfro

Product Manager at Jio Things Limited, Jun 2023 - Jan 2026 · 2 yrs 8 mos, Pune District, Maharashtra, India, Managed Wi-Fi Platform Sep-2024 - Present - Secured a 130% growth in platform adoption, leading end-to-end product development for B2B/HNI residential Wi-Fi platform - Achieved 7.5Cr revenue in the first 6 months of launch, building GTM strategy across clients relevant to MVP features of platform. - Increased customer satisfaction scores to 4.2/5 (previously 2.9), through user-centric design enhancements & improving flow. - Yielded per customer cost saving of 10 Lakhs per customer per year, promoting scalable but efficient infrastructure processes - Drove market research and analysed 15+ competitors to position as a cost-effective premium offering in the Indian market. - Improved user experience and flow, boosting customer satisfaction scores by 120% post new version deployment. - Secured 12% market share within first 6 months for the SMB market launching GTM strategy to expand into 8 new markets Unified IoT Platform Project Jun-2023 - Sep 2024 - Cut down infra needs by 50%, & reduced development lead times by 75%, resulting in a 20x faster deployment for new features - Increased customer conversion by 60% by prioritising data-driven feature development and reducing integration complexity. - Captured 30% market share across 13 IoT verticals through a scalable, user-centric product, enhancing operational efficiency. - Saved ~10CR annually in maintenance costs by establishing standardised operating procedures, and optimising cloud usage. - Aligned customer needs and product vision, accomplishing a 51.02% CTR (previously 15%) with data-driven marketing strategy.

Summer Intern: Product Analyst at Panasonic India, May 2022 - Jun 2022 · 1 mo, Gurugram, Haryana, India, • Identified and controlled app bugs by 30%, improving user satisfaction by 25% through analysis of pain points for internal CRM. • Benchmarked the app against competitors, streamlined decision-making process, and drove a 20% rise in user compliance. • Devised 17 best practices for Salesforce CRM integration. Increased efficiency by 40% & brought down data entry errors by 15%.

Summer Research Intern at Indian Institute of Management Bangalore, May 2021 - Jul 2021 · 3 mos, Bengaluru, Karnataka, India, • Leveraged Python libraries to analyse data from obituaries and official sources—quantified under-reporting of COVID-19 deaths. • Analysed data to find, on average, a 400% rise in obituaries and a 45% discrepancy in daily government reports for Covid-19. • Published an article in IIMB’s Management Review (IMR) Journal on the under-reporting of Covid Deaths by the Government.

Co-Founder at Vikalp, Jul 2019 - Nov 2020 · 1 y 4 mo, Remote, - Vikalp is a Startup in the Ed-Tech space, aiming to bring affordable and effective mentorship to everyone, to help them upskill with industry leaders guiding them. - Worked on creating the business strategy and operations playbook for the startup centred around the needs of consumers and possible revenue streams

Education

Master of Business Administration, Business Administration and Management, General, Indian Institute of Management Bangalore

Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering, Minor: Economics, Indraprastha Institute of Information Technology, Delhi

Public links

sarthakchandra.netlify.app: https://sarthakchandra.netlify.app/