Experienced Program Manager | Open to Work

Toronto, Ontario, Canada

Hybrid


Toronto, Ontario, Canada


Urbana-Champaign, Illinois Area


MTech, Computer
Indian Institute of Technology, Kanpur
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As a Senior Manager at PwC Canada with over 25 years of experience, I specialize in project management and business process improvement. I have identified cost optimization opportunities within IT budgets and championed continuous improvement initiatives. My approach emphasizes collaboration, automation, and standardization to enhance operational efficiency. I have developed comprehensive Statements of Work (SoW) for managed service clients, ensuring clarity on scope, budget, and deliverables. I have successfully overseen project execution, achieving timely and budget-conscious delivery while fostering strong client relationships. I am passionate about empowering teams, I mentor junior members, providing constructive feedback and driving professional growth.
Scarborough
Senior Manager at PwC Canada, Nov 2022 - May 2025 · 2 yrs 7 mos, Toronto, Ontario, Canada, • Directed multiple IT and business transformation programs, ensuring alignment with strategic goals, formal governance, and stakeholder needs • Developed integrated program roadmaps, tracked dependencies, risks, and issues; created mitigation strategies to maintain timeline and budget adherence • Led and mentored junior consultants. Conducted performance reviews and provided regular feedback to the team members. • Led client and vendor relationships, negotiating deliverables and coordinating implementation plans
Manager at PwC Canada, Jul 2013 - Nov 2022 · 9 yrs 5 mos, Hybrid, • Directed all stages of the project lifecycle, from scoping and budgeting to scheduling, risk management, and change control, ensuring on-time and on-budget delivery. • Led the development of Managed Service to provide IFRS17 reporting to insurance clients. Delivered IFRS17 reports and disclosures for ten insurance clients in Canada, Singapore, Bahama and Malta for year 2022, 2023 and 2024. • Championed continuous improvement by standardizing managed service process for reporting and adopting industry best practices and automation initiatives.
Senior Associate at PwC Canada, Jan 2010 - Jun 2013 · 3 yrs 6 mos, • Collaborated with cross-functional teams to gather business requirements for the integration of Actimize, enhancing fraud detection capabilities. • Played a key role in implementing the Multi Reconciliation Application, streamlining the Canadian Clearing Process. • Monitored project progress and quality, ensuring timely issue resolution and effective communication with senior project management.
Senior Analyst at MTS ALLSTREAM INC, Aug 2007 - Jan 2010 · 2 yrs 6 mos, Toronto, Ontario, Canada, • Facilitated workshops to identify regulatory gaps and outline OSFI's proposed Basel III reporting changes. • Gathered business requirements for the Compliance Surveillance initiative, ensuring alignment with project goals. • Managed ongoing project monitoring, evaluating progress and quality, and resolving issues for timely reporting.
Business System Analyst at The Beer Store, Mar 2004 - Sep 2007 · 3 yrs 7 mos, • Developed comprehensive Use Case Diagrams and Class Diagrams for Centralized Account Receivable systems, enhancing clarity in business requirements. • Led system integration testing and facilitated user acceptance testing, ensuring seamless functionality across Retail Store Systems. • Delivered targeted end-user training, improving user adoption and operational efficiency.
Developer/Analyst at Volition Inc., Apr 2001 - Mar 2004 · 3 yrs, Urbana-Champaign, Illinois Area, • Designed and developed the game Summoner2 for the PlayStation 2. • Collaborated with a talented team to create a robust Game Engine, AI systems, and Object Animation Systems, ensuring high-quality performance. • Implemented a modeling system for 3D object rendering.
Developer/Analyst at Vicarious Visions Inc., Mar 2000 - Apr 2001 · 1 yr 2 mos, • Designed and developed engaging games, including "Blue's Clues: Blue's Alphabet Book" and "Spider-Man: Mysterio’s Menace" for Nintendo handheld devices. • Collaborated closely with the development team to ensure high-quality gameplay and user experience.
MTech, Computer, Indian Institute of Technology, Kanpur