---
title: "Sarbajit Sarkar - Human Resources Business Partner support /HR Operation in Bengaluru | Tal"
description: "Meet Sarbajit Sarkar, HRBP| HR Project Manager | HRIS & HR Recruitment | SAP Success Factors | Six Sigma Black Belt | SHRM Certified|Ex Capgemini|Ex Genpact| Ex TCS based in Bengaluru."
image: "https://tal.club/meet/sarbajit-sarkar/share-image"
---

# Sarbajit Sarkar on Tal

## Headline

HRBP\| HR Project Manager \| HRIS &amp; HR Recruitment \| SAP Success Factors \| Six Sigma Black Belt \| SHRM Certified\|Ex Capgemini\|Ex Genpact\| Ex TCS

## About

HR Transformation and ServiceNow HRSD specialist with 11\+ years of experience driving HR digital transformation, HRIS governance, and HR service delivery optimization across global organizations\. 🔹 What I do: I bridge the gap between HR and technology — translating complex HR processes into efficient, scalable digital solutions\. My core focus areas are ServiceNow HRSD functional delivery, HR programmed management, and data\-driven workforce analytics\. 🔹 ServiceNow HRSD Expertise: \- HR Case Management design, SLA governance &amp; workflow automation \- Employee Service Centre &amp; Knowledge Management configuration \- HR portal optimization and employee self\-service enablement \- Cross\-platform HRIS integration \(ServiceNow ↔ SuccessFactors ↔ Workday\) 🔹 What I've delivered: ✅ 40% reduction in manual HR reporting through Power BI automation ✅ 35% reduction in audit preparation time via standardized reporting ✅ 30% reduction in HR operational errors through Six Sigma redesign ✅ 98%\+ data accuracy maintained across employee master records ✅ Led HR transformation programmed across 3 geographies at Capgemini 🔹 Technology Stack: ServiceNow \| SAP SuccessFactors \| Workday \| Power BI \| Power Automate \| ServiceNow \| LMS \| SAP CRM 🔹 Certifications: SHRM Certified \| Six Sigma Black Belt \| Lean Six Sigma Green Belt \| POSH Certified I'm currently open to ServiceNow HRSD Functional Consultant, HR Project Manager, and HR Transformation roles — FTE or consulting — across India\.

## Location

Bengaluru

## Work experience

Human Resources Business Partner support /HR Operation at Capgemini, Jul 2025 \- Apr 2026 · 10 mos, Greater Kolkata Area, Led HR digital transformation and ServiceNow HRSD\-aligned service delivery optimisation across a 3\-geography workforce\. \- Managed and optimised SuccessFactors HRIS workflows and HR service delivery processes, streamlining 10\+ automated workflows \- Designed HR Case Management and Employee Service Centre workflows — defining service categories, SLAs, and escalation rules \- Built Power BI talent analytics dashboards for C\-suite stakeholders measuring succession risk, learning adoption &amp; workforce capability \- Led HR data governance audits maintaining 98%\+ data accuracy \- Reduced manual HR reporting effort by 40% through dashboard automation \- Drove change management initiatives for competency frameworks and leadership readiness programmes across 3 geographies 🏆 Impact: Automated talent dashboards reduced manual effort by 40%; analytics\-backed leadership decks informed strategic workforce decisions across 3 geographies\.

Bereavement at Career Break, Jun 2024 \- May 2025 · 1 yr, Greater Kolkata Area, Family Time

Human Resources Team Lead at GENPACT, Sep 2022 \- Feb 2024 · 1 yr 6 mos, Greater Kolkata Area, Managed HR operations and service delivery for India and US markets \(2,000\+ employees\), with ownership of HR case management, compliance, and analytics\. \- Governed HR case management workflows — triaging, resolving, and escalating employee HR queries with defined SLA adherence \- Built analytics dashboards covering attrition, hiring funnels, workforce productivity &amp; compliance KPIs \- Implemented HRIS refinements reducing process errors by 30% \- Applied Six Sigma frameworks to redesign HR operational processes \- Managed full\-cycle HR programmes: performance management, ER, onboarding, and manager enablement 🏆 Impact: Compliance\-ready dashboards cut audit prep time by 35%; standardised HR service delivery across India and US\.

Human Resources Team Lead at GENPACT, Sep 2022 \- Feb 2024 · 1 yr 6 mos, Kolkata, West Bengal, India

Human Resources Officer at Tata Consultancy Services, Jun 2019 \- Aug 2022 · 3 yrs 3 mos, Greater Kolkata Area, 8\+ years of continuous HRIS governance and HR service delivery across global enterprise accounts using SAP SuccessFactors and LMS platforms\. \- Managed SuccessFactors workflows for employee data, onboarding, recruitment, and compliance across global accounts \- Served as the in\-team HRIS Subject Matter Expert — trained 15\+ colleagues on SuccessFactors workflows and data standards \- Coordinated BGV, vendor management, compliance submissions, and risk mitigation for large global BUs \- Maintained uninterrupted audit readiness and regulatory compliance for 8\+ years 🏆 Impact: Recognised as HRIS SME; zero major compliance breaches across 8 years of global account delivery\.

Senior Recruitment Associate at Tata Consultancy Services, Mar 2015 \- Aug 2019 · 4 yrs 6 mos, Kolkata, West Bengal, India, Looked after HR Operations \(India &amp; US\), the full employee life cycle management from hire till exit\. • Handled queries and supporting center HRs with Employee Life Cycle Management in EmployWise and generate various status reports\. • Worked closely with leadership to run the charter of talent engagement and development across the account\. • Was responsible for preparing the Employee Handbook for US and India\. • Led career conversations, facilitate leadership connect and motivate employees\. • Ensured implementation of organization development and talent management initiatives for the account\. • Tracked trends in employee concerns / behavior and proactively addressing them\. Gathered feedback through various forums such as FGDs, 1\-1s to build effective solutions and design action plans to bridge the gaps\. • Ensured Business compliance and employment guidelines norms, front ending disciplinary investigations\. Ensured 100% closure of HR SLAs\. Looked after HR Operations \(India &amp; US\), the full employee life cycle management from hire till exit\. • Assisted HR Director to create, coordinate and execute various HR project work plans during the pandemic\. • Designed and updated policies and procedures for US employee handbook\. • Providing HR analytics to executives, HRBPs and senior leadership\. • Facilitating trainings on system updates and best practices\. • Identifying opportunities for HR system efficiencies by consistently reviewing current processes and soliciting feedback from internal customers\. • Ensuring accuracy, integrity and confidentiality of HR

Trainee at Tata Consultancy Services, Feb 2014 \- Feb 2015 · 1 yr 1 mo, Kolkata, West Bengal, India

## Education

Bachelor's degree, Art/Art Studies, General, West Bengal State University, Kolkata

[View the original profile](https://tal.club/meet/sarbajit-sarkar)

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