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Sapna Jhawer

Global Technology & Product Leader | Driving Digital Transformation, AI Integration & Enterprise Innovation | Mentoring High-Impact Leaders | Building Inclusive Technology Leadership | Biased to Action | Women Advocate

Bengaluru

19+ years of work experience

Curriculum Associates
Nov 20241 yr 11 mosPresent

Greater Bengaluru Area

🔹 Led global product, program, and technology strategy, owning end-to-end execution across engineering, platforms, and delivery while partnering with executive leaders on transformation priorities 🔹 Scaled the India technology center by 65%, boosting delivery capacity and accelerating portfolio execution 🔹 Drove AI-led product modernization, elevating operational and delivery KPIs across enterprise platforms 🔹 Founded and scaled Centers of Excellence (Cloud, QA, Product Strategy, PMO, Agile), improving delivery velocity by 25% and quality by 30% 🔹 Reduced process redundancy by 40% through automation, operating model redesign, and cross-functional alignment 🔹 Delivered sustained efficiency gains across global product, engineering, and business teams Core Focus: Product Strategy · Digital Transformation · Executive Leadership · AI & Automation · Enterprise Platforms · Business Growth
JCPenney
Aug 20168 yrs 3 mosOct 2024

Bengaluru, Karnataka, India

Led enterprise-scale digital transformation, driving revenue growth, operational efficiency, and AI-powered product strategies across multiple global engineering teams. 🔹 Delivered $50M+ modernization programs, reducing costs by 20% and improving delivery speed by 10% 🔹 Drove $25M+ incremental revenue through product innovation and process optimization 🔹 Scaled 6+ global engineering teams, mentoring future leaders and building new capabilities 🔹 Standardized QA processes, reducing defects and technical debt across enterprise systems 🔹 Presented strategic initiatives to C-level executives to align technology investments with business objectives 🔹 Enterprise Transformation, Product Innovation, Agile Delivery, Operational Excellence, Leadership Development, Executive Influence Skills: Enterprise Transformation, Product Innovation, Agile Delivery, Operational Excellence, Leadership Development, Executive Influence
Feb 20151 yr 7 mosAug 2016

Bengaluru, Karnataka, India

Implemented product development, Quality Assurance and operational excellence initiatives, focusing on Agile transformation, quality improvement, and cross-functional delivery. Achievements: 🔹 Served as Scrum Master, streamlining development workflows and accelerating delivery timelines Implemented process optimizations, improving team efficiency and reducing operational bottlenecks 🔹 Led QA initiatives across product lifecycle, ensuring stability and high performance Scaled engineering capabilities to support India-based product delivery center
Oracle
Feb 20105 yrsJan 2015

Bengaluru, Karnataka, India

Managed enterprise QA operations for retail solutions, ensuring high-quality software delivery and building high-performing QA teams. Achievements: 🔹 Developed QA strategies and master test plans aligned with business objectives 🔹 Built and mentored QA teams, enhancing testing standards and execution efficiency 🔹 Improved system reliability through SDLC testing, defect tracking, and reporting 🔹 Supported global product launches with high adoption and compliance Skills: QA Strategy, SDLC Management, Leadership & Mentorship, Execution Excellence, Test Planning, Defect Management
Logix Microsystems Ltd
Jul 20072 yrs 8 mosFeb 2010

Bengaluru, Karnataka, India

Pioneered automation and performance testing frameworks, optimizing QA processes for enterprise solutions. 🔹 Automation & Performance Testing – Designed and deployed automation frameworks, reducing manual testing efforts. 🔹 Process Optimization – Implemented scalable QA methodologies, increasing product stability and delivery speed. 🔹 Multi-Project Management – Led testing initiatives across multiple projects, ensuring high software quality.

Sapna’s AI Stack

anthropic apis
anthropic apis
claude code
claude code
lovable
lovable
meta
meta
openai
openai
replit
replit

Education

Indian Institute of Management, Kozhikode

MDP, CEO Ready

Indian Institute of Management, Kozhikode

20251 yr2026
Visvesvaraya Technological University

Masters in Technology, Computer Systems Networking and Telecommunications

Visvesvaraya Technological University

20192 yrs2021

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Headline

Global Technology & Product Leader | Driving Digital Transformation, AI Integration & Enterprise Innovation | Mentoring High-Impact Leaders | Building Inclusive Technology Leadership | Biased to Action | Women Advocate

About

"Innovation blooms when leadership meets technology, and transformation begins at the crossroads of vision and execution." My journey in technology and product leadership spans 20+ years, evolving from shaping QA processes to leading global engineering and product organizations. I have scaled teams from 2 to 250+ members, implemented Agile, DevOps, and cloud strategies, and driven AI-powered transformations, while fostering inclusive, high-performance cultures and mentoring leaders across US, India, and Brazil. I focus on delivering enterprise-grade products, integrating automation, analytics, and AI, and enabling organizations to innovate, scale, and optimize operational efficiency. My work ensures high adoption, revenue growth, and operational excellence, while building leadership pipelines and promoting diverse, collaborative environments. I own products end-to-end, anchoring technology strategy in customer needs, market dynamics, and revenue growth. Partnering closely with executive leaders, I shape product vision, prioritize investment bets, and build scalable platforms that accelerate adoption and create long-term enterprise value. Milestones & Impact: ✔️ Scaled India tech center by 65%, driving AI-led product modernization ✔️ Delivered $50M+ transformation impact across multi-geo portfolios ✔️ Founded Centers of Excellence, boosting delivery velocity by 25% and quality by 30% ✔️ Achieved $20–25M cost savings through automation and process optimization ✔️ Eliminated 0.5M+ manual hours via AI initiatives ✔️ Mentored 70+ leaders, promoting 70% middle managers ✔️ Launched multi-geo products with 95%+ customer satisfaction Distinctive Edge: 🔹 Expertise in Product Lifecycle Management, Digital Transformation, and Portfolio Management 🔹 Strong cross-functional leadership, strategic vision, and problem-solving skills 🔹 Certified Scrum Master (CSM) and CTFL 🔹 Proven ability to bridge US HQ and India GCC cultures, fostering collaboration and knowledge transfer 🔹 Extensive experience in AI integration, cloud platforms, DevOps, SaaS, and analytics-driven product strategy I bring together strategic vision and hands-on execution to build scalable technology ecosystems, drive innovation-led growth, and empower teams to perform at their highest potential. My career reflects a sustained commitment to transformation, operational excellence, and inclusive leadership—delivering measurable impact across global organizations.

Location

Bengaluru

AI stack

anthropic apis

claude code

lovable

meta

openai

replit

Work experience

Director IT Product and Program Management at Curriculum Associates, Nov 2024 - Present · 1 yr 11 mos, Greater Bengaluru Area, 🔹 Led global product, program, and technology strategy, owning end-to-end execution across engineering, platforms, and delivery while partnering with executive leaders on transformation priorities 🔹 Scaled the India technology center by 65%, boosting delivery capacity and accelerating portfolio execution 🔹 Drove AI-led product modernization, elevating operational and delivery KPIs across enterprise platforms 🔹 Founded and scaled Centers of Excellence (Cloud, QA, Product Strategy, PMO, Agile), improving delivery velocity by 25% and quality by 30% 🔹 Reduced process redundancy by 40% through automation, operating model redesign, and cross-functional alignment 🔹 Delivered sustained efficiency gains across global product, engineering, and business teams Core Focus: Product Strategy · Digital Transformation · Executive Leadership · AI & Automation · Enterprise Platforms · Business Growth

Technology Leader at JCPenney, Aug 2016 - Oct 2024 · 8 yrs 3 mos, Bengaluru, Karnataka, India, Led enterprise-scale digital transformation, driving revenue growth, operational efficiency, and AI-powered product strategies across multiple global engineering teams. 🔹 Delivered $50M+ modernization programs, reducing costs by 20% and improving delivery speed by 10% 🔹 Drove $25M+ incremental revenue through product innovation and process optimization 🔹 Scaled 6+ global engineering teams, mentoring future leaders and building new capabilities 🔹 Standardized QA processes, reducing defects and technical debt across enterprise systems 🔹 Presented strategic initiatives to C-level executives to align technology investments with business objectives 🔹 Enterprise Transformation, Product Innovation, Agile Delivery, Operational Excellence, Leadership Development, Executive Influence Skills: Enterprise Transformation, Product Innovation, Agile Delivery, Operational Excellence, Leadership Development, Executive Influence

Lead Engineer at RSAM TECHNOLOGIES INDIA PRIVATE LIMITED, Feb 2015 - Aug 2016 · 1 yr 7 mos, Bengaluru, Karnataka, India, Implemented product development, Quality Assurance and operational excellence initiatives, focusing on Agile transformation, quality improvement, and cross-functional delivery. Achievements: 🔹 Served as Scrum Master, streamlining development workflows and accelerating delivery timelines Implemented process optimizations, improving team efficiency and reducing operational bottlenecks 🔹 Led QA initiatives across product lifecycle, ensuring stability and high performance Scaled engineering capabilities to support India-based product delivery center

Project Lead at Oracle, Feb 2010 - Jan 2015 · 5 yrs, Bengaluru, Karnataka, India, Managed enterprise QA operations for retail solutions, ensuring high-quality software delivery and building high-performing QA teams. Achievements: 🔹 Developed QA strategies and master test plans aligned with business objectives 🔹 Built and mentored QA teams, enhancing testing standards and execution efficiency 🔹 Improved system reliability through SDLC testing, defect tracking, and reporting 🔹 Supported global product launches with high adoption and compliance Skills: QA Strategy, SDLC Management, Leadership & Mentorship, Execution Excellence, Test Planning, Defect Management

Test Engineer at Logix Microsystems Ltd, Jul 2007 - Feb 2010 · 2 yrs 8 mos, Bengaluru, Karnataka, India, Pioneered automation and performance testing frameworks, optimizing QA processes for enterprise solutions. 🔹 Automation & Performance Testing – Designed and deployed automation frameworks, reducing manual testing efforts. 🔹 Process Optimization – Implemented scalable QA methodologies, increasing product stability and delivery speed. 🔹 Multi-Project Management – Led testing initiatives across multiple projects, ensuring high software quality.

Education

MDP, CEO Ready, Indian Institute of Management, Kozhikode

Masters in Technology, Computer Systems Networking and Telecommunications, Visvesvaraya Technological University

Sapna Jhawer - Director IT Product and Program Management in Bengaluru | Tal