---
title: "Sapan P. - Specialist - Software Engineering in India | Tal"
description: "Meet Sapan P., Salesforce Certified | Agentforce Specialist | Salesforce Architecture & Integrations | AppExchange Product Development | Agentic AI | Freelance Consultant based in India. AI stack includes antigravity, claude code, and claude."
image: "https://tal.club/meet/sapan-panda/share-image"
---

# Sapan P\. on Tal

## Headline

Salesforce Certified \| Agentforce Specialist \| Salesforce Architecture & Integrations \| AppExchange Product Development \| Agentic AI \| Freelance Consultant

## About

I am a Salesforce Certified Consultant, Developer, and Agentforce Specialist with 10 years of experience building scalable, secure, and enterprise\-grade solutions on the Salesforce platform\. I specialize in Salesforce architecture, Apex, LWC, Flows, REST/SOAP integrations, event\-driven architecture, microservices, Async Apex, and Salesforce application development across Sales Cloud, Service Cloud, and Experience Cloud\. My experience goes beyond development\. I have worked across the full product lifecycle—from architecture and solution design to development, integration, packaging, release management, AppExchange product development, and Salesforce Security Review\. I enjoy solving complex engineering problems, simplifying systems, and designing solutions that are scalable, maintainable, secure, and aligned with business outcomes\. I am particularly interested in the evolution of Salesforce with Agentforce, Data Cloud, modern application architectures, and intelligent automation\. If you are looking for help with a Salesforce implementation, architecture, integration, custom application, AppExchange product, or a complex technical challenge, feel free to reach out\. If you have a Salesforce challenge, I would be happy to help turn it into a scalable and practical solution\.

## Location

India

## AI stack

antigravity

claude code

claude

github copilot

windsurf

githubcopilot

## Work experience

Specialist \- Software Engineering at AT&T, Dec 2023 \- Present · 2 yrs 10 mos, Hybrid, • Engineered Coral\-Salesforce integration for seamless chat/IVR synchronization with real\-time authentication across multiple channels supporting 100M\+ customers • Reduced Average Handling Time 15% through automated interaction closure, generating $100K monthly savings \($0\.10 revenue increase per interaction\) • Architected secure data handling leveraging external systems to eliminate sensitive data storage in Salesforce while maintaining compliance • Implemented WebSocket and push notification framework for mobile authentication; developed enterprise\-grade LWC interfaces with Omni\-Analytics watermarking

Senior Software Engineer at Koch Industries, Feb 2022 \- Nov 2023 · 1 yr 10 mos, • Improved order management efficiency 20% through streamlined Salesforce logistics processes, reducing repetitive tasks and increasing order visibility • Designed scalable LWC components and Apex REST APIs enabling seamless AWS integration for automated data enrichment and issue tracking • Built real\-time order visualization platform using Lightning Message Services and Platform Events, enhancing cross\-team collaboration

Software Engineer at Autodesk, Jun 2020 \- Feb 2022 · 1 yr 9 mos, • Reduced processing time 30% by developing microservices optimizing Salesforce\-SAP EC2 integration, transforming monolithic structures • Enhanced customer retention 15% through scalable API solutions streamlining subscription\-based business models • Managed Jenkins CI/CD pipelines ensuring efficient, error\-free deployments while reducing technical debt and maintenance costs

Senior Associate at Opus Consulting Solutions, Jul 2019 \- May 2020 · 11 mos, Pune/Pimpri\-Chinchwad Area, Developed a product that enhanced operational efficiency with a user\-defined priority matrix by assigning priority levels to cases\. This triggered incident alerts to the leadership team, ensuring prompt attention to critical cases\. Furthermore, I developed a comprehensive 360\-degree customer view, consolidating data from external systems into Salesforce, and adhering to strict data privacy regulations\. This customer\-centric application provided insights into customer interactions across all communication channels, along with real\-time relationship values\.

Associate at Opus Consulting Solutions, Nov 2017 \- Jun 2019 · 1 yr 8 mos

## Education

Bachelor’s Degree, Engineering, Biju Patnaik University of Technology, Rourkela

Intermediate, Science, Vedbyash Science College

[View the original profile](https://tal.club/meet/sapan-panda)

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