Santosh Lakshman M profile photo 1 on Tal

Santosh Lakshman M

Product @ Netapp | AI | Product Leadership | EX- Microsoft Copilot, Indeed

Bengaluru

15+ years of work experience

NetApp
Apr 20251 yr 5 mosPresent

Bengaluru, Karnataka, India

Microsoft
Jun 20213 yrs 10 mosMar 2025

Hyderabad, Telangana, India

Worked on the central platform (M365 Core) powering Microsoft Teams (300M+ monthly active users). I was responsible for provisioning and administration of users and tenants in Microsoft Teams. Also worked on building Microsoft Copilot Agents (AI) Platform. Helped drive the launch of Copilot extensibility features - API Plugins, Graph Connectors and Copilot Agents in Microsoft Build. I helped define and improve quality and performance metrics for Copilot Agents.
Freelance
Jan 20213 yrs 10 mosOct 2024

I have helped multiple startups - build their first product roadmap - build product strategy for digital acquisition/activation (SEO, Performance Marketing) and retention (Email/App/Whatsapp Notifications) - hire first product manager - define and build career paths for product teams Please message me on LinkedIn for engaging me
Rupeek
Jan 20216 mosJun 2021

Bengaluru, Karnataka, India

Leading Customer vertical working on Fresh and Takeover customer digital acquisition and conversion
Rupeek
May 20209 mosJan 2021

Bengaluru, Karnataka, India

Leading Customer vertical working on Acquisition, Activation and Referral
Indeed.com
Mar 20173 yrs 3 mosMay 2020

Greater Hyderabad Area

I led the Marketing Automation team that works with acquisition and experience marketing teams especially in the areas of SEM, SEO and Email marketing. I also worked with a team of Engineers building tools related to the HR (Performance Management, Employee Lifecycle Management etc) and Recruiting industries. I worked with stakeholders and leaders from different geographies (US, Japan and India) in prioritizing and planning the products.
MySmartPrice.com
May 20142 y 9 moFeb 2017

Hyderabad

May 20111 y 1 moJun 2012

Hyderabad

Jan 20092 y 3 moApr 2011

Hyderabad

Santosh’s AI Stack

cursor
cursor
gemini
gemini
Microsoft Copilot
Microsoft Copilot

Education

Indian Institute of Management, Calcutta

Post Graduate Diploma in Management

Indian Institute of Management, Calcutta

20122 yrs2014
emlyon business school

Business Administration and Management, General

emlyon business school

20132013

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Headline

Product @ Netapp | AI | Product Leadership | EX- Microsoft Copilot, Indeed

About

I am a seasoned Product Leader with 15yrs of work experience in across eCommerce, FinTech, AI and HRTech domains. I'm currently working as a Principal Product Manager at NetApp in their Cyber Resilience and Recovery team where I work in Ransomware protection, Backup and Recovery areas. Previously worked in the M365 Core team on extending Microsoft Copilot. Prev WorkEx: Before Microsoft, I worked as Director of Product at Rupeek Gold Loans and led the Customer Acquisition and Experience vertical. My team of 5 PMs and 2 Product Analysts was responsible for the complete digital journey of gold loan customer. We facilitated scaling of paid marketing campaigns, SEO, and customer lifecycle management (entire digital journey). - Principal Product Manager at MySmartPrice.com - Worked on various areas. Built the fashion ecommerce vertical grounds up and scaled the team to ~20+ members. - Software Developer at Maxrange Retail Pvt. Ltd. - A chain of Hybrid Retail stores with focus on providing e-Commerce like experience. Early member and stayed till it scaled upto 100+ stores. - Partner and Co-founder at Colon K - a personalized merchandise company - Internships at Yahoo Software, ICICI Prudential and Pentair Water Academic: MBA at IIM Calcutta and B.E (Hons.) EEE at BITS Pilani, Pilani Specialties: Product Management in Ecommerce and Retail, Ideation, Marketing Automation, SEO, Email Marketing, Digital Marketing

Location

Bengaluru

AI stack

cursor

gemini

Microsoft Copilot

Work experience

Principal Product Manager at NetApp, Apr 2025 - Present · 1 yr 5 mos, Bengaluru, Karnataka, India

Product @ M365 Core Teams | Microsoft Copilot at Microsoft, Jun 2021 - Mar 2025 · 3 yrs 10 mos, Hyderabad, Telangana, India, Worked on the central platform (M365 Core) powering Microsoft Teams (300M+ monthly active users). I was responsible for provisioning and administration of users and tenants in Microsoft Teams. Also worked on building Microsoft Copilot Agents (AI) Platform. Helped drive the launch of Copilot extensibility features - API Plugins, Graph Connectors and Copilot Agents in Microsoft Build. I helped define and improve quality and performance metrics for Copilot Agents.

Product Management Consultant at Freelance, Jan 2021 - Oct 2024 · 3 yrs 10 mos, I have helped multiple startups - build their first product roadmap - build product strategy for digital acquisition/activation (SEO, Performance Marketing) and retention (Email/App/Whatsapp Notifications) - hire first product manager - define and build career paths for product teams Please message me on LinkedIn for engaging me

Director of Product Management at Rupeek, Jan 2021 - Jun 2021 · 6 mos, Bengaluru, Karnataka, India, Leading Customer vertical working on Fresh and Takeover customer digital acquisition and conversion

Group Product Manager at Rupeek, May 2020 - Jan 2021 · 9 mos, Bengaluru, Karnataka, India, Leading Customer vertical working on Acquisition, Activation and Referral

Product Manager at Indeed.com, Mar 2017 - May 2020 · 3 yrs 3 mos, Greater Hyderabad Area, I led the Marketing Automation team that works with acquisition and experience marketing teams especially in the areas of SEM, SEO and Email marketing. I also worked with a team of Engineers building tools related to the HR (Performance Management, Employee Lifecycle Management etc) and Recruiting industries. I worked with stakeholders and leaders from different geographies (US, Japan and India) in prioritizing and planning the products.

Principal Product Manager at MySmartPrice.com, May 2014 - Feb 2017 · 2 y 9 mo, Hyderabad

Software Engineer at Maxrange India, May 2011 - Jun 2012 · 1 y 1 mo, Hyderabad

Co-Founder at Colon k, Jan 2009 - Apr 2011 · 2 y 3 mo, Hyderabad

Education

Post Graduate Diploma in Management, Indian Institute of Management, Calcutta

Business Administration and Management, General, emlyon business school