Headline

💡 Senior Director, Software Engineering | Enabling Seamless & Scalable eCommerce Experiences

About

I lead technology teams that build and run large-scale eCommerce platforms, with a strong focus on execution and real business outcomes. Over the years, I’ve grown and led global organizations of 200+ engineers responsible for mission-critical systems serving millions of customers. My experience spans the full commerce journey—from discovery and ratings/reviews to checkout and post-purchase—supporting complex supply chains and high-traffic digital platforms. What drives my work is turning business strategy into technology that is reliable, scalable, secure, and built to perform at global scale. I have a strong engineering foundation in distributed systems, cloud-native platforms, and reliability engineering, and I stay closely connected to the work. I spend time driving architectural clarity, strengthening operational rigor, and modernizing platform-level systems, while helping teams move faster without sacrificing quality. I work in close partnership with Product, Architecture, TPM, and Business leaders to create shared ownership, predictable delivery, and platforms that support long-term growth. Recently, I’ve been focused on improving developer productivity and engineering quality through practical adoption of AI and GenAI—across code development, reviews, testing, automation, and assistive customer experiences. At my core, I’m a people-first leader. I invest deeply in building strong leadership pipelines, high-trust cultures, and teams that take pride in ownership and outcomes. I value clarity over noise, disciplined execution over intent, and simplicity over unnecessary complexity—especially at scale. Areas of focus and impact: Leading large, multi-layered engineering organizations (200+ engineers) across eCommerce and platform domains, supporting customers across the US, Mexico, and Canada Building and modernizing highly available, high-scale platforms with strong SLOs and operational discipline Driving execution through clear operating models, meaningful metrics, and accountability Partnering with Product and Business leaders to deliver customer-centric, revenue-impacting capabilities

Location

Bengaluru

AI stack

claude code

cursor

github copilot

langchain

openai

ChatGPT

Work experience

Senior Director Software Engineering at Walmart Global Tech, Mar 2025 - Present · 1 yr 6 mos, Bengaluru, I lead Walmart-scale eCommerce discovery platforms that power how millions of customers search, evaluate, and shop with confidence. I own end-to-end engineering execution across search, browse, recommendations, ratings & reviews, and trust signals, translating platform investments into measurable business outcomes. This year, these efforts drove $500M+ in incremental GMV by improving relevance, assistive decisioning, and overall shopping confidence. I lead and scale global engineering organizations (200+ engineers) across the US and India, with direct accountability for platform architecture, AI/ML, CI/CD, production stability, and operational excellence. I stay hands-on in driving distributed, cloud-native system design, platform modernization, and reliability at scale—balancing high availability, performance, and speed of execution. A key focus area is integrating GenAI-powered discovery and assistive shopping capabilities, while also embedding AI across engineering workflows to improve developer productivity, code quality, testing, and automation. I partner closely with Product, Design, Data Science, Architecture, TPM, and Business leaders to align customer needs, platform strategy, and growth outcomes. Impact at a glance: Own Walmart-scale discovery platforms serving millions of customers Delivered $500M+ incremental GMV through improved discovery relevance and GenAI-assisted experiences Lead global teams (200+ engineers) across US & India with strong CI/CD and production reliability Drive cloud-native, distributed architecture with strict availability and performance standards Modernize platforms to support multi market while improving execution predictability and operational metrics

Director of Software Engineering at Walmart Global Tech India, Oct 2022 - Mar 2025 · 2 yrs 6 mos, Bengaluru, Karnataka, India, Led a 100+ member engineering organization driving Customer Experiences for pre purchase Flow — Product Detail Page, Home, Search and Ratings & Reviews across Web, Android, and iOS. Scaled backend cloud microservices and GQL subgraphs powering experiences for 75M+ customers. Integrated GenAI-based automation to enhance personalization and customer experience. Championed innovation, engineering excellence, and data-driven execution.

Director Product Development, Deployment & Operations | OTT & PAY-TV | Video Technology at Synamedia, Nov 2018 - Oct 2022 · 4 yrs, Bengaluru, Karnataka, India, Led an Engineering Cloud platform Team, with overall 60+ cross-regional teams in the organization for SAAS Model products ( cloud-based) with 7 senior managers reporting to me for Development, Integration, DevOps and Delivery under Agile. Leading E2E integration with Product solutions like Linear OTT, VOD ABR Streaming, Restart TV, Cloud DVR, Personalized recommendations, Search, operator managed UI, Dynamic Swim lanes, purchase, User data Analytics (IVP-A), Content Purchase, Hybrid Solutions including connected unicast STB ( Linux based), OTT Client Devices Led Org developing a product, CI/CD Pipeline for Clients like IOS, Android Mobile, Android TV, Samsung TV, LG TV, PC/MAC browsers, Linux STB and Apple TV with Control plane and Data plane. Production Solution development and Delivery responsibility which includes EKS, ECS, K8s, Microservices development, VPC, Security, S3, EC2 instances, Couchbase/Mongo DBs, RDS, Route 53, cloud Front, VPN, Amazon Direct Connect Setup, Cloud formation, Uchiva-pager duty alerts integration, HA proxy, Multi-Zone and Canary Deployment, Kibana, Logging 2.0

Senior Solution Architect at Cisco, May 2013 - Oct 2018 · 5 yrs 6 mos, Bangalore, Designed and delivered large-scale Cloud based video platforms ( Control plane, Data Plane, OTT applications - Android, IOS, Web) supporting 10M+ concurrent users for Live TV, Video on Demand, and Cloud DVR experiences. Built scalable SaaS solutions seamlessly integrating with customers’ existing environments and dynamically adapting to demand. Architected resilient cloud-based systems with 99.999% availability SLA, leveraging microservices and distributed cloud infrastructure. Led CI/CD automation, Customer-0 validation, and global rollout of multi-tenant deployments, ensuring reliability and rapid innovation.

Architect at NDS service Pay TV Technology, Oct 2010 - Apr 2013 · 2 yrs 7 mos, Bangalore

Education

Master's degree, Computer Software Engineering, RVCE, BANGALORE

Bachelor of Engineering (B.E.), Computer Science, PES