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Santhosh Boga

Linux System Administrator at Wipro||AZ-900||Dell EMC| Data Domain

Hyderabad

10+ years of work experience

Wipro
Jan 20224 yrs 6 mosPresent

Hyderabad, Telangana, India

- Resolve complex technical issues for Dell EMC Data Domain systems through remote sessions, audio calls, and detailed diagnostics. - Support integration with various backup software including NetWorker, Veeam, and NetBackup. - Troubleshoot hardware failures involving power supplies, storage processors, and memory components. - Handle critical Sev1/Sev2 tickets while ensuring SLA adherence and customer satisfaction. - Utilize remote tools like SSH and iDRAC to configure and repair systems. - Conduct training sessions for new team members and document troubleshooting procedures.
Career Break
Apr 20192 yrs 10 mosJan 2022

Hyderabad, Telangana

Unimix (Universal Concrete Products Ltd. Co. L.L.C.)
May 20162 yrs 11 mosMar 2019

Dubai, United Arab Emirates

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering

Vageswari College of Engineering

20104 yrs2014

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Headline

Linux System Administrator at Wipro||AZ-900||Dell EMC| Data Domain

About

Seeking a challenging and rewarding career in LINUX as professional where I can contribute my knowledge and skills for growth and development of the organization.

Location

Hyderabad

Work experience

Linux System Administrator at Wipro, Jan 2022 - Present · 4 yrs 6 mos, Hyderabad, Telangana, India, - Resolve complex technical issues for Dell EMC Data Domain systems through remote sessions, audio calls, and detailed diagnostics. - Support integration with various backup software including NetWorker, Veeam, and NetBackup. - Troubleshoot hardware failures involving power supplies, storage processors, and memory components. - Handle critical Sev1/Sev2 tickets while ensuring SLA adherence and customer satisfaction. - Utilize remote tools like SSH and iDRAC to configure and repair systems. - Conduct training sessions for new team members and document troubleshooting procedures.

Relocation at Career Break, Apr 2019 - Jan 2022 · 2 yrs 10 mos, Hyderabad, Telangana

Shipping Coordinator & plant operator at Unimix (Universal Concrete Products Ltd. Co. L.L.C.), May 2016 - Mar 2019 · 2 yrs 11 mos, Dubai, United Arab Emirates

Education

Bachelor of Technology - BTech, Electrical and Electronics Engineering, Vageswari College of Engineering

Santhosh Boga - Linux System Administrator in Hyderabad | Tal