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Santhosh Jouseph

HR & Business Transformation Leader | Digital HR Strategy | Talent & Workforce Optimization | Ex-Reliance Retail | Enabling People & Organizations to Thrive

Hyderabad

9+ years of work experience

Career Break
Apr 20233 yrs 3 mosPresent

Hyderabad, Telangana

- Took time off for a medical procedure and recovery while staying updated on HR technology advancements and digital HR solutions. - Focused on professional development, upskilling in HR automation, AI-driven workforce analytics, and emerging HR trends. - Continued engaging with industry research, networking, and HR strategy discussions to stay aligned with market trends. - Now fully recovered and actively seeking HR leadership opportunities to drive HR transformation, talent strategy, and business excellence.
Reliance Retail
Oct 20226 mosMar 2023

Bangalore Urban, Karnataka, India

• HR Operations & Workforce Management – Managed end-to-end HR functions for frontline/grey-collar workforce across retail stores, ensuring seamless HR service delivery. • Talent Acquisition & Retention – Spearheaded hiring, onboarding, and retention strategies to maintain a high-performing frontline workforce. • Employee Engagement & Relations – Designed and executed employee engagement programs to boost motivation, reduce attrition, and improve workplace culture. • Compliance & Payroll Governance – Ensured 100% statutory compliance, payroll accuracy, and HR process adherence across all store locations. • Performance & Productivity Enhancement – Implemented structured performance evaluation frameworks for store staff, leading to improved operational efficiency. • HR Automation & Self-Service Enablement – Introduced HR technology solutions to streamline employee self-service portals, attendance tracking, and grievance handling.
Sumup3 Infotech Pvt. Ltd
Jul 20193 yrs 3 mosSep 2022

Bangalore Urban, Karnataka, India

• Built HR from the ground up – Designed and implemented end-to-end HR policies, processes, and frameworks from scratch to support a growing startup. • Talent Acquisition & Organizational Structuring – Developed hiring strategies, workforce planning, and role definitions to build a high-performing team. • HR Compliance & Policy Formulation – Established HR policies, employee handbooks, and compliance guidelines ensuring regulatory adherence. • Compensation & Benefits Design – Structured salary frameworks, performance incentives, and benefits programs to attract and retain top talent. • Performance Management & Culture Development – Introduced goal-setting frameworks, OKRs/KPIs, and employee engagement strategies to foster a strong workplace culture. • HR Tech Implementation – Spearheaded the adoption of HRMS platforms for payroll, attendance, and employee lifecycle management.
BVG India Limited
May 20172 yrs 2 mosJun 2019

Bangalore Urban, Karnataka, India

• HR Leadership Across Six States – Led HR operations across Andhra Pradesh, Kerala, Tamil Nadu, Karnataka, Pondicherry, and Telangana, ensuring seamless workforce management. • Digital HR Transformation – Spearheaded the implementation of HRMS software, driving automation in payroll, attendance, performance tracking, and employee self-service. • Talent Acquisition & Workforce Planning – Developed and executed strategic hiring frameworks to support diverse service sectors, improving efficiency and talent retention. • Compliance & Employee Relations – Ensured 100% statutory compliance across multiple jurisdictions, fostering a legally sound and employee-friendly work environment. • Performance Management & Productivity Enhancement – Introduced data-driven evaluation systems to enhance workforce performance and career development. • Training & Development – Designed upskilling programs to enhance employee capabilities, aligning with BVG’s focus on operational excellence. • HR Process Optimization & Cost Efficiency – Led workflow automation and digitization to streamline HR processes, reducing redundancies and improving service delivery.
Zee Entertainment Enterprises Limited
Jun 20168 mosJan 2017

Jaipur, Rajasthan, India

• Studio Establishment & Workforce Planning – Led HR initiatives for setting up new studio operations, including talent acquisition, organizational design, and workforce planning. • Policy Development & Compliance – Developed and implemented HR policies and procedures tailored to the entertainment industry, ensuring labor law compliance. • Talent Acquisition & Onboarding – Managed end-to-end hiring for production roles and designed onboarding programs to ensure seamless integration of new hires. • Employee Relations & Engagement – Acted as a strategic advisor on employee relations, spearheaded engagement initiatives, and addressed workplace concerns. • Training & Development – Identified skill gaps and coordinated training programs to enhance employee capabilities and career growth. • Performance Management – Implemented appraisal systems and performance frameworks, guiding managers and employees to align performance with company objectives.

Education

IMT CDL Ghaziabad

PGDM, Human Resources Management and Services

IMT CDL Ghaziabad

20073 yrs2010
Janardan Rai Nagar Rajasthan Vidyapeeth (JRNRVU), Udaipur

Post Graduate Diploma In Computer Applications (PGDCA), Computer Science

Janardan Rai Nagar Rajasthan Vidyapeeth (JRNRVU), Udaipur

20001 yr2001

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Headline

HR & Business Transformation Leader | Digital HR Strategy | Talent & Workforce Optimization | Ex-Reliance Retail | Enabling People & Organizations to Thrive

About

With over 18 years of experience in Human Resources, I recently served as State Head – Human Resources at Reliance Retail, leading HR operations, compliance, and workforce optimization across the Karnataka region. My work focused on streamlining HR processes, enhancing employee engagement, and ensuring 100% statutory compliance through robust governance strategies. Leveraging expertise in HR digitization and talent acquisition, I contributed to initiatives that improved workforce productivity and retention. Passionate about driving tech-enabled HR solutions, I excel in fostering high-performing teams and aligning HR strategy with organizational goals to enable sustainable business growth.

Location

Hyderabad

Work experience

Health and well-being at Career Break, Apr 2023 - Present · 3 yrs 3 mos, Hyderabad, Telangana, - Took time off for a medical procedure and recovery while staying updated on HR technology advancements and digital HR solutions. - Focused on professional development, upskilling in HR automation, AI-driven workforce analytics, and emerging HR trends. - Continued engaging with industry research, networking, and HR strategy discussions to stay aligned with market trends. - Now fully recovered and actively seeking HR leadership opportunities to drive HR transformation, talent strategy, and business excellence.

State Head – Human Resources (Karnataka Region) | Reliance Retail at Reliance Retail, Oct 2022 - Mar 2023 · 6 mos, Bangalore Urban, Karnataka, India, • HR Operations & Workforce Management – Managed end-to-end HR functions for frontline/grey-collar workforce across retail stores, ensuring seamless HR service delivery. • Talent Acquisition & Retention – Spearheaded hiring, onboarding, and retention strategies to maintain a high-performing frontline workforce. • Employee Engagement & Relations – Designed and executed employee engagement programs to boost motivation, reduce attrition, and improve workplace culture. • Compliance & Payroll Governance – Ensured 100% statutory compliance, payroll accuracy, and HR process adherence across all store locations. • Performance & Productivity Enhancement – Implemented structured performance evaluation frameworks for store staff, leading to improved operational efficiency. • HR Automation & Self-Service Enablement – Introduced HR technology solutions to streamline employee self-service portals, attendance tracking, and grievance handling.

Head of HR | Scrova (Startup) at Sumup3 Infotech Pvt. Ltd, Jul 2019 - Sep 2022 · 3 yrs 3 mos, Bangalore Urban, Karnataka, India, • Built HR from the ground up – Designed and implemented end-to-end HR policies, processes, and frameworks from scratch to support a growing startup. • Talent Acquisition & Organizational Structuring – Developed hiring strategies, workforce planning, and role definitions to build a high-performing team. • HR Compliance & Policy Formulation – Established HR policies, employee handbooks, and compliance guidelines ensuring regulatory adherence. • Compensation & Benefits Design – Structured salary frameworks, performance incentives, and benefits programs to attract and retain top talent. • Performance Management & Culture Development – Introduced goal-setting frameworks, OKRs/KPIs, and employee engagement strategies to foster a strong workplace culture. • HR Tech Implementation – Spearheaded the adoption of HRMS platforms for payroll, attendance, and employee lifecycle management.

Head of HR | BVG India Ltd (South) at BVG India Limited, May 2017 - Jun 2019 · 2 yrs 2 mos, Bangalore Urban, Karnataka, India, • HR Leadership Across Six States – Led HR operations across Andhra Pradesh, Kerala, Tamil Nadu, Karnataka, Pondicherry, and Telangana, ensuring seamless workforce management. • Digital HR Transformation – Spearheaded the implementation of HRMS software, driving automation in payroll, attendance, performance tracking, and employee self-service. • Talent Acquisition & Workforce Planning – Developed and executed strategic hiring frameworks to support diverse service sectors, improving efficiency and talent retention. • Compliance & Employee Relations – Ensured 100% statutory compliance across multiple jurisdictions, fostering a legally sound and employee-friendly work environment. • Performance Management & Productivity Enhancement – Introduced data-driven evaluation systems to enhance workforce performance and career development. • Training & Development – Designed upskilling programs to enhance employee capabilities, aligning with BVG’s focus on operational excellence. • HR Process Optimization & Cost Efficiency – Led workflow automation and digitization to streamline HR processes, reducing redundancies and improving service delivery.

Senior HR Business Partner | Essel Vision Productions at Zee Entertainment Enterprises Limited, Jun 2016 - Jan 2017 · 8 mos, Jaipur, Rajasthan, India, • Studio Establishment & Workforce Planning – Led HR initiatives for setting up new studio operations, including talent acquisition, organizational design, and workforce planning. • Policy Development & Compliance – Developed and implemented HR policies and procedures tailored to the entertainment industry, ensuring labor law compliance. • Talent Acquisition & Onboarding – Managed end-to-end hiring for production roles and designed onboarding programs to ensure seamless integration of new hires. • Employee Relations & Engagement – Acted as a strategic advisor on employee relations, spearheaded engagement initiatives, and addressed workplace concerns. • Training & Development – Identified skill gaps and coordinated training programs to enhance employee capabilities and career growth. • Performance Management – Implemented appraisal systems and performance frameworks, guiding managers and employees to align performance with company objectives.

Education

PGDM, Human Resources Management and Services, IMT CDL Ghaziabad

Post Graduate Diploma In Computer Applications (PGDCA), Computer Science, Janardan Rai Nagar Rajasthan Vidyapeeth (JRNRVU), Udaipur