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Santanu Rakshit

Data Analyst | Python | SQL | Power BI | Turning Complex Data into Business Insights | Senior Executive@_VOIS | Ex-BDE @Movidu Technologies | NITA’24 CSE

Agartala

1+ year of work experience

VOIS
Dec 20241 yr 6 mosMay 2026

Pune District, Maharashtra, India

• Managed end-to-end ticket resolution workflows ensuring timely incident resolution and operational continuity. • Performed root-cause analysis on telecom application incidents, reducing repeat ticket occurrences by 15%. • Analyzed high-frequency ticket trends and recurring incident patterns using SQL and database querying to support proactive issue prevention initiatives. • Collaborated with business and technical teams to monitor operational KPIs, validate issue patterns, and streamline support workflows
Movidu Technology Pvt Ltd
Jun 20242 mosJul 2024

Agartala, Tripura, India

National Informatics Center
May 20232 mosJun 2023

Agartala, Tripura, India

Santanu’s AI Stack

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Education

National institute of technology Agartala

Bachelor of Technology - BTech, Computer Science and Engineering

National institute of technology Agartala

20204 yrs2024

Higher Secondary

Sri Krishna Mission School

20182 yrs2020

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Headline

Data Analyst | Python | SQL | Power BI | Turning Complex Data into Business Insights | Senior Executive@_VOIS | Ex-BDE @Movidu Technologies | NITA’24 CSE

About

Data Analyst with hands-on Work Experience in Python, SQL, Excel, Power BI, and data visualization techniques. Skilled in data cleaning, exploratory data analysis (EDA), dashboard creation, and deriving actionable insights from complex datasets. Strong understanding of statistics, business intelligence, and data-driven decision-making with a passion for solving real-world business problems through analytics. Recently completed practical projects involving data analysis, reporting, and business insights generation using tools like Pandas, NumPy, Matplotlib, and SQL. Familiar with ETL concepts, data preprocessing, and creating interactive dashboards to support business operations and strategic decisions. Adept at translating raw data into meaningful insights with strong analytical and problem-solving abilities. Currently seeking opportunities in Data Analytics, Business Analytics, or related roles where I can apply my technical skills, analytical mindset, and continuous learning attitude to contribute to organizational growth while building expertise in the analytics domain. Thank you for visiting my profile

Location

Agartala

AI stack

codex

cursor

opencode

Work experience

Senior Executive - Data Analyst at VOIS, Dec 2024 - May 2026 · 1 yr 6 mos, Pune District, Maharashtra, India, • Managed end-to-end ticket resolution workflows ensuring timely incident resolution and operational continuity. • Performed root-cause analysis on telecom application incidents, reducing repeat ticket occurrences by 15%. • Analyzed high-frequency ticket trends and recurring incident patterns using SQL and database querying to support proactive issue prevention initiatives. • Collaborated with business and technical teams to monitor operational KPIs, validate issue patterns, and streamline support workflows

Business Development Executive at Movidu Technology Pvt Ltd, Jun 2024 - Jul 2024 · 2 mos, Agartala, Tripura, India

Intern at National Informatics Center, May 2023 - Jun 2023 · 2 mos, Agartala, Tripura, India

Education

Bachelor of Technology - BTech, Computer Science and Engineering, National institute of technology Agartala

Higher Secondary, Sri Krishna Mission School

Santanu Rakshit - Senior Executive - Data Analyst in Agartala | Tal