---
title: "Sanskar Kumar - Software Engineer 1 (AMTS) in New Delhi | Tal"
description: "Meet Sanskar Kumar, Software Engineer @Salesforce | ex-Zscaler | NIT Delhi based in New Delhi. AI stack includes anthropic apis, claude code, and claude."
image: "https://tal.club/meet/sanskar-kumar-1/share-image"
---

# Sanskar Kumar on Tal

## Headline

Software Engineer @Salesforce \| ex\-Zscaler \| NIT Delhi

## About

I am a Software Engineer at Salesforce specializing in scalable backend architectures and production\-grade AI systems\. My current focus is engineering Agentic AI solutions that transform customer engagement for Tier\-1 global banks\. Recently, I helped productize the Banking Service Assistance Agent on Agentforce, leveraging Retrieval\-Augmented Generation \(RAG\), ontological data modeling, and semantic layers to ground large language models and build reliable, autonomous enterprise systems\. Beyond AI, I bring comprehensive experience across the full software stack\. At Salesforce, I am building the Next\-Generation Wealth App by developing MCP servers, tools, and universal UI widgets\. This architecture utilizes a single UI codebase that auto\-translates and renders seamlessly across diverse deployment environments\. Previously, at Zscaler, I architected the Kotlin\-based "Executive Insights" mobile application from scratch for CISO dashboards\. My versatility extends to full\-stack web development, having built responsive platforms and client dashboards using ReactJS, NodeJS, and Firebase during my time at Bosscoder Academy and Visit Health\. I graduated as Department Rank \#1 in Computer Science from NIT Delhi with published deep learning research \(IEEE\)\. I thrive in environments where I can bridge cutting\-edge tech with highly reliable software\. Core Proficiencies: • AI & Architecture: Agentic AI, RAG, Ontological Modeling, Semantic Grounding, MCP Servers • Backend: Java, Spring Boot, NodeJS, Python, Flask, Firebase, SQL • Frontend & Mobile: ReactJS, TypeScript, Cross\-Platform UI, Kotlin, Android Jetpack Compose

## Location

New Delhi

## AI stack

anthropic apis

claude code

claude

codex

cursor

gemini

## Work experience

Software Engineer 1 \(AMTS\) at Salesforce, Jan 2025 \- Present · 1 yr 11 mos, Hyderabad, Telangana, India, • Onboarded 10\+ Retail Banking features in Financial Services Cloud — Transaction Dispute Management with real\-time Visa/Mastercard integration, Card Lock/Unlock, Address Update, Report/Replace Card, and more — built across Apex, LWC, Flow, and Java for Tier\-1 banking customers\. • Productized these capabilities as the Banking Service Assistance Agent on Agentforce \+ Slack, delivering an AI\-driven self\-service experience that lifted customer self\-service rates by 40–60% at Tier\-1 banks and reduced load on traditional support channels\. • Building the Client 360 experience for the Next\-Generation Wealth Advisor App — a unified workspace aggregating financial, relational, and engagement context across Personal & Household accounts, with AI\-driven Account Pulse summaries and proactive risk/opportunity alerts surfaced to advisors via Slack to recommend next\-best actions\. • Reduced product onboarding time by 90% for the Financial Services Dispute Solution by building an automated deployment engine handling 250\+ configuration components, field\-level security, and automated data seeding — enabling rapid rollout across multiple Tier\-1 banking customers globally\. • Designed and shipped a secure JWT\-based Identity Bridge integrating the Banking Service Assistance Agent into third\-party customer portals using certificate\-based authentication and secure session validation — unlocking out\-of\-platform self\-service journeys for end customers\. • Built the Enterprise Licensing Foundation \(SKU\) for a multi\-agent AI platform, developing the Java\-based backend logic and provisioning workflows that enable scalable global deployment of 5\+ specialized AI agents across the Agentforce ecosystem\.

Software Development Engineer at Zscaler, Jun 2024 \- Jan 2025 · 8 mos, Hybrid, • Owned end\-to\-end delivery of production features on the Executive Insights app, shipping new Risk 360 views to enterprise customers and partnering with backend, design, and PM stakeholders to ship cross\-functionally\. • Strengthened system resilience by implementing centralized exception handling for network\-level failures \(SSL / DNS\), measurably reducing client\-side crash rates and improving MTTR through automated diagnostic logs\. • Served as the "Release Guru", owning the end\-to\-end deployment lifecycle, and built a real\-time observability suite using Firebase \+ Crashlytics with custom performance KPIs to proactively detect and resolve production anomalies\.

Software Developer at Zscaler, Mar 2024 \- Jun 2024 · 4 mos, On\-site, • Bootstrapped the "Executive Insights" mobile app from scratch, architecting the foundation in MVVM \+ Jetpack Compose to surface real\-time security posture and Risk 360 analytics for CISO\-level dashboards\. • Designed and implemented a data\-prefetching engine for high\-traffic widgets, reducing application latency by 80% and significantly improving Time\-to\-Interactive on security\-data screens\. • Scaled Kotlin unit test coverage to 80%\+ using modern testing frameworks, validating risk\-calculation algorithms and preventing regressions across the analytics pipeline\.

Software Engineer at Bosscoder Academy, Jan 2024 \- Feb 2024 · 2 mos, Noida, • Developed a streamlined mentorship flow using clean architecture, enabling efficient management of mentor sessions across the platform, utilizing ReactJS for the frontend and TailwindCSS for responsive UI design\. • Contributed to features with a focus on implementing CRUD operations, collaborating on both frontend development with TypeScript and backend services using Firebase, Python and Flask\.

Backend Developer at Visit Health, Jul 2022 \- Aug 2022 · 2 mos, Remote, • Created client dashboard for seamless report tracking, making significant contributions to the project's backend development\. • Designed optimized database schema and implemented efficient backend APIs and SQL queries for report retrieval and display\.

## Education

Bachelor of Technology \- BTech, Computer Science, National institute of technology delhi

Creane Memorial High School

[View the original profile](https://tal.club/meet/sanskar-kumar-1)

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