Headline

Account Manager @ Swiggy | MBA, Business Management

About

With over two years as an Account Manager at Swiggy, I specialize in partner relationship management, strategic planning, and advertising campaign execution to drive business growth and market share expansion. My role focuses on fostering collaboration with key partners, leveraging data-driven strategies, and optimizing operational processes to deliver measurable outcomes. Backed by experience in banking, hospitality, and food tech industries, I excel in managing high-impact relationships and aligning strategies with organizational goals. Dedicated to innovation and collaboration, I am passionate about enabling success through impactful partnerships and effective campaign management.

Location

Bengaluru

AI stack

ChatGPT

Work experience

Account Manager at Swiggy, Apr 2024 - Present · 2 yrs 5 mos, Bengaluru, Karnataka, India, As a Account Manager at Swiggy, I specialize in driving business growth and fostering strategic relationships with key partners. My role revolves around building strong partner relationships, crafting and executing data-driven strategies, and managing advertising campaigns to boost visibility and engagement. With a sharp focus on revenue and market share growth, I work cross-functionally to optimize operational processes and enhance partner performance. I thrive in fast-paced, dynamic environments and am passionate about delivering measurable results through innovation and collaboration. Key learnings • Partner Relationship Management • Strategic Planning & Execution • Advertising & Campaign Management • Revenue & Market Share Growth • Operational Efficiency • Cross-functional collaboration

Revanue lead at OYO, Aug 2022 - Apr 2024 · 1 yr 9 mos, Banglore, Key Responsibility: • Drive line sales through various means from existing OYO clients • Help generate revenue by driving occupancy and ensuring availability of sellable rooms • Ensure collection of accounts receivable/outstanding amount from clients/accounts • Maintain and review monthly sales tracker of accounts and targets • Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business • Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively • Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster • Manage daily operations of various SMART hotels and ensure adherence all OYO operational procedures and guidelines • Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience. Resolve issues arising between property

Customer Relationship Management Specialist at ICICI Bank, Dec 2020 - Aug 2022 · 1 yr 9 mos, India, was responsible for handling a portfolio of 354 privilege banking Clint's, As a Relationship Manager, I got an excellent opportunity to engage with high-value customers of ICICI Bank and offer 360 degree-banking solutions to them

Deputy Manager at ICICI Bank, Dec 2020 - Aug 2022 · 1 yr 9 mos, Bengaluru, Karnataka, India

Internship Trainee at Namadari Animal genetics pvt ltd, Jul 2019 - Dec 2019 · 6 mos, Bengaluru, Karnataka, India, was responsible for launching of new FMCG products in dairy sector been a part of market penetrations strategy team and took care of product distribution sales promotion ,branding , murchandising, and inventory management at point of sales

Co-Founder at Tortoise tourist, Dec 2013 - Apr 2019 · 5 yrs 5 mos, Kumta, Karnataka, India

Education

MBA - Master of Business Administration, Business, Management, Marketing, and Related Support Services, PES University

Bachelor of Business Administration - BBA, Business Administration and Management, General, KCS Dr.A.V.Baliga Comm. & B.B.A. College of Kumta.