Sanket Jadhav profile photo 1 on Tal

Sanket Jadhav

Research at Stripe

Toronto

14+ years of work experience

Stripe
Mar 20224 yrs 6 mosPresent

Toronto, Ontario, Canada

I lead user research teams across all of Stripe's product verticals. Interim Head of Product Design and Research, Consumer Products (Nov 2023 - Mar 2024)
Meta
Jan 20175 yrs 3 mosMar 2022

Menlo Park | New York City | Seattle | Remote

(Sr. Manager 2021 - 2022) Led teams of researchers on Facebook news feed to inform a portfolio of product experiences including recommendations, expression, interests, life events, conversations and other forward looking topics to evolve the feed experience. (Research manager 2018 - 2021) Built and grew a multi-disciplinary team of researchers to support initiatives in service of entities with public presence on Facebook. My team led research initiatives that helped build a new org from the ground up and define its charter focused on serving public figures, creators and small businesses. (IC Researcher 2017 - 2018) Led research initiatives on Video and Creator Monetization, helped build and launch creator and fan engagement products as well as the first user funded monetization experience on Facebook. Studied content creators, fans and relationship they share to help build products that empower them to build communities, enable meaningful social connection as well as earn a sustainable living. I also worked on Facebook Live and helped ship co-watching experiences such as watch party and premieres.
Macy's
Oct 20151 yr 3 mosDec 2016

San Francisco, CA

Worked with the UX team to build a culture that puts people (customers) at the center of product design and development processes. Partnered with and supported discovery teams with exploratory and foundation research and agile teams with iterative research on a wide variety of topics to enhance customer shopping experience. Worked towards answering challenging question around pricing strategy and display, relevancy and personalization, product discovery and selection, and understanding the omnichannel shopping journey that people go through.
Move Inc. (Realtor.com)
Apr 20141 yr 7 mosOct 2015

San Francisco Bay Area

How do homebuyers and renters go through their home search process? How do they use and interact with technology and digital products to help them in this process? What role does an agent/broker play? How does a broker/agent use and interact with digital products? I answered these questions and more through research to inform and influence product design, strategy and helped build the new realtor.com mobile app.
T-Mobile
May 20122 yrsApr 2014

Greater Seattle Area

I worked on consumer products conducting generative and evaluative user research on touch screen devices and applications (phone & web), focused on understanding users and driving innovation. I also worked on care and retail applications to support and enable call center representatives and retail store associates provide an efficient and high quality experience to the customers.

Sanket’s AI Stack

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Education

M.S., Industrial Engineering (Human Factors)

University at Buffalo, State University of New York

University of Mumbai

B.E., Mechanical Engineering

University of Mumbai

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Headline

Research at Stripe

About

Research, design, product strategy

Location

Toronto

AI stack

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opencode

claudecode

Work experience

Head of Product Research [Payments, Risk, Revenue, Money as a Service] at Stripe, Mar 2022 - Present · 4 yrs 6 mos, Toronto, Ontario, Canada, I lead user research teams across all of Stripe's product verticals. Interim Head of Product Design and Research, Consumer Products (Nov 2023 - Mar 2024)

Senior Manager, UX Research at Meta, Jan 2017 - Mar 2022 · 5 yrs 3 mos, Menlo Park | New York City | Seattle | Remote, (Sr. Manager 2021 - 2022) Led teams of researchers on Facebook news feed to inform a portfolio of product experiences including recommendations, expression, interests, life events, conversations and other forward looking topics to evolve the feed experience. (Research manager 2018 - 2021) Built and grew a multi-disciplinary team of researchers to support initiatives in service of entities with public presence on Facebook. My team led research initiatives that helped build a new org from the ground up and define its charter focused on serving public figures, creators and small businesses. (IC Researcher 2017 - 2018) Led research initiatives on Video and Creator Monetization, helped build and launch creator and fan engagement products as well as the first user funded monetization experience on Facebook. Studied content creators, fans and relationship they share to help build products that empower them to build communities, enable meaningful social connection as well as earn a sustainable living. I also worked on Facebook Live and helped ship co-watching experiences such as watch party and premieres.

Senior UX Researcher at Macy's, Oct 2015 - Dec 2016 · 1 yr 3 mos, San Francisco, CA, Worked with the UX team to build a culture that puts people (customers) at the center of product design and development processes. Partnered with and supported discovery teams with exploratory and foundation research and agile teams with iterative research on a wide variety of topics to enhance customer shopping experience. Worked towards answering challenging question around pricing strategy and display, relevancy and personalization, product discovery and selection, and understanding the omnichannel shopping journey that people go through.

UX Researcher at Move Inc. (Realtor.com), Apr 2014 - Oct 2015 · 1 yr 7 mos, San Francisco Bay Area, How do homebuyers and renters go through their home search process? How do they use and interact with technology and digital products to help them in this process? What role does an agent/broker play? How does a broker/agent use and interact with digital products? I answered these questions and more through research to inform and influence product design, strategy and helped build the new realtor.com mobile app.

UX Researcher at T-Mobile, May 2012 - Apr 2014 · 2 yrs, Greater Seattle Area, I worked on consumer products conducting generative and evaluative user research on touch screen devices and applications (phone & web), focused on understanding users and driving innovation. I also worked on care and retail applications to support and enable call center representatives and retail store associates provide an efficient and high quality experience to the customers.

Education

M.S., Industrial Engineering (Human Factors), University at Buffalo, State University of New York

B.E., Mechanical Engineering, University of Mumbai

Sanket Jadhav - Head of Product Research [Payments, Risk, Revenue, Money as a Service] in Toronto | Tal