Sanjay S Pawar
Vice President - Central Operations@IGP.com | Problem Solving | Operations excellence.
Mumbai Metropolitan Region
21+ years of work experience
Jun 20264 mosPresent
Mumbai, Maharashtra, India
IGP.com, Driving operational efficiency, customer satisfaction, and sustainable business growth across the end-to-end e-commerce value chain. The role focuses on achieving the Annual Operating Plan (AOP) by optimizing revenue, profitability, customer experience, and operational performance through data-driven decision-making and cross-functional leadership.
Jun 20206 yrs 1 moJun 2026
Mumbai, Maharashtra, India
Big basket :- Delivered growth through +100 Dark store operations in Mumbai, rest of Maharashtra and MP
Opened 65 stores in 9 months, doubling business performance within the same period
driven by sharper strategy, Planning, Execution and strong operation.
• Turned regional P&L from -5.7% to +0.5%, balancing growth with efficiency and cost
discipline
• Consistently achieved 95%+ audit scores in commercial and process audits
• Honored as Best City Head, Best SCM Head, and Best Regional Business Head for
exceptional business performance.
Jun 20182 yrs 1 moJun 2020
Hyderabad, Telangana, India
Distribution across AP telangana , Inventory management, just in time , Cost optimization, Vendor management
Nov 20152 yrs 8 mosJun 2018
Nagpur, Maharashtra, India
City Operations , Was handling Slotted deliveries in E com. pnl Management
Feb 20141 yr 10 mosNov 2015
Operational Excellence.
Relationship Management.
Cost optimization.
Revenue Generation.
Brand Management.
Shrinkage Control.
APPB, Ticket size, Conversion,
· P&L Performance.
· Taking intensive care of store operations.
· Ensuring Sales to Stocks norms are maintained.
· Stock reconciliation & Stock movement as per floor requirements.
· Analysis of Poor categories of store in terms of sales and taking necessary actions to liquidate,
· Responsible for Inventory mgmt, Shrinkage & pilferage control and overall cost optimization of store against Budgeted cost
· Carrying out root-cause analysis for various inventory issues such as shrinkage, negative inventory, Goods In transit.
· Co-ordination with HO Operations team to ensure operational efficiency at store level.
· Responsible for Internal Audit. Ensuring that SOP's are adhered to at store level for better store functioning.
· Responsible for opening & closing activity of store and ensure store will be ready for next day trading.
· Co-ordination with 120 members of team for ensuring SOP adherence and Team motivation.
· Responsible for Operational functions of the store warehouse such as Inwarding Outwarding, GRIR, GIT and Pending SO's.
· Taking initiatives to sustain and increase operational parameters like Average Piece Per Bill, Ticket Size, Customer Conversion.
· Resolution of customer complaints and taking initiatives for reducing Billing Errors.
· Control on Damage and Defective goods in the store and taking new initiatives to avoid the same.
· Taking care of all Financial aspects and Legal complinance of store.
· Training and Development of team for SOP and new processes.
· Handled entire Apparel Section consisting of a team of 21 members (2 years).
· Looking after Customer Service Desk and responsible for the entire store operations.
Apr 20103 yrs 11 mosFeb 2014
Kolhapur
•Deftness in effectuating strategies, driving successful management of store operations.
•Proficient in managing store operations encompassing customer relationship management, administration, and market analysis.
•Ability in attaining consistent growth both in terms of sales and revenues.
•An impressive communicator with honed interpersonal, team building, negotiation, presentation, convincing and analytical skills.
Apr 20091 yrMar 2010
Mar 20063 yrs 2 mosApr 2009
May 200511 mosMar 2006
Sanjay’s AI Stack
Education
Master of Business Administration - MBA, Advc Strategic management
Indian Institute of Management, Kozhikode
20241 yr2025
Master of Business Administration - MBA
Jaipuria Institute of Management
20072 yrs2009
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