Sanjay Menon
Design & Product @Mygate
Bengaluru
2+ years of work experience
Aug 20242 yrs 1 moPresent
Worked across Resident App, ERP, Payments, Helpdesk, AI initiatives, and Smart Devices, partnering closely with PMs and engineers from solutioning through launch.
Owned the end-to-end design of QuickPass, a 0→1 access solution that streamlined delivery entry workflows and is now used across 500+ societies with 28K+ downloads.
Designed Mira, an AI support assistant within the Mygate app that now resolves 85% of resident queries without human intervention.
Led the design of Bills & Recharges, enabling residents to complete utility payments and recharges directly within Mygate through Bharat Connect.
Led the design of Saarthi, a dedicated technician workflow app for managing and resolving society maintenance requests, now adopted across 1,700+ societies by 8,000+ staff members.
Redesigned Mygate's checkout experience, reducing payment drop-offs by 14%, improving transaction success rates by 11%, and increasing card transaction share by 12%.
Jun 20243 mosAug 2024
Designed the MVP experience for Mygate Video Doorbell and contributed to onboarding and management experiences across the Smart Devices ecosystem.
Dec 20235 mosApr 2024
Bengaluru
Designed features for the HDFC Ergo Here App, focusing on simplifying insurance purchase flows and improving conversion across key user journeys. Designed “Here Pets” end-to-end as part of the app’s ecosystem, enabling users to manage pet-related needs while driving engagement and supporting the launch of pet insurance for policy purchase.
Built and implemented a scalable design system for an AI-powered CMS SaaS product developed in-house, shaping content creation and management experiences across the platform.
May 20233 mosJul 2023
Pune, Maharashtra, India
As a UI/UX Design Intern at Aurochs Solutions, I contributed my creative prowess and passion for enhancing digital experiences to the dynamic team responsible for crafting exceptional Incentive Compensation Solutions for the Pharmaceutical & Medical Devices Industries.
• Responsible for designing visually appealing interfaces while optimizing user flows and task sequences within SaaS products. Analyzed user behaviors, refined journeys, and collaborated with cross-functional teams to create engaging and intuitive solutions.
• Simplified user flow and task flows within their products, enhancing overall user experience.
• Translated complex ideas into intuitive designs, prioritizing user-friendly interactions.
• Created design systems to ensure consistency and efficiency in UI/UX.
• Developed brand identity and collaterals for various in-house Saas products.
Sanjay’s AI Stack
Education
Bachelor Of Design, User Experience Design
Symbiosis Institute of Design
20204 yrs2024
The Choice School
200515 yrs2020
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