Headline

Manager – Business Analysis | Product Delivery | Health Insurance Platforms | Workflow Automation | Underwriting Systems | AI-driven Solutions

About

Manager – Business Analysis | Insurtech | Health Insurance Platforms Experienced Business Analysis and Product Delivery professional with 4+ years of experience in insurtech across health, life, and digital insurance platforms. Currently leading end-to-end product delivery for health insurance platforms, working closely with cross-functional teams across business, development, QA, and stakeholder functions. My experience spans: • Underwriting systems and proposal journeys • Product setup and configuration platforms • Benefit illustration and calculation engines • Complex product logic, riders, and add-on configurations • API-driven insurance workflows • Digital buying journeys and policy lifecycle systems • Agile product delivery and stakeholder collaboration Over the years, I have worked on multiple insurance product launches and scalable platform implementations, helping deliver solutions in dynamic insurance environments with faster turnaround and optimized workflows. Recently, I have also been involved in AI-focused initiatives aimed at improving operational efficiency and accelerating product setup and delivery processes. Key Areas: Health Insurance | Underwriting Systems | Product Configuration | Benefit Illustration | Calculation Engines | Policy Lifecycle | API Integrations Insuremo EBAO | Agile | Jira | AI in Insurance | Digital Insurance Platforms

Location

Mumbai

Work experience

Manager at Nvest, Jun 2025 - Present · 1 yr, Mumbai, Maharashtra, India, • Leading end-to-end product delivery and workflow automation initiatives across enterprise health insurance platforms • Managing cross-functional teams of 35+ members across business, development, QA, and operations • Driving stakeholder discussions, solution design, prioritization, delivery governance, and release planning • Working directly with SBI General Insurance and Manipal Cigna Health Insurance stakeholders to deliver scalable platform solutions • Contributing to strategic AI initiatives focused on workflow orchestration, operational automation, policy administration systems, and premium calculation workflows • Identifying process improvement opportunities and implementing scalable workflow solutions across insurance operations • Driving Agile delivery through backlog prioritization, sprint planning, UAT coordination, defect resolution, and release governance

Business Analyst at Nvest, Jun 2022 - May 2025 · 3 yrs, Thane, Maharashtra, India, • Led end-to-end delivery of health insurance platforms for SBI General Insurance and Manipal Cigna Health Insurance • Gathered and translated business requirements into user stories, workflows, functional specifications, and product solutions • Delivered 20+ insurance product launches for SBI General Insurance through API-driven digital journeys and third-party integrations • Delivered 12+ insurance product launches for Manipal Cigna through configurable product setup and benefit illustration systems • Worked extensively on underwriting systems, proposal forms, premium calculation engines, policy lifecycle workflows, riders, and add-on configurations • Collaborated directly with client stakeholders, business teams, developers, and QA teams to drive successful delivery of strategic initiatives • Supported Agile delivery through sprint planning, backlog grooming, UAT coordination, and release management

Education

Bachelor of Technology - BTech, Rustamji Institute of Technology (RJIT) - BSF