Headline

CS Manager- Provider Management | ICICI LOMBARD | Gold Medalist 🏅- AKTU University | Ph.D. Scholar

About

Results-driven healthcare and insurance professional with hands-on experience in claims investigation, patient support, claims audit, and hospital negotiation. Currently working with ICICI Lombard in provider management, with a strong focus on cost optimization, medical documentation validation, and process improvement. Backed by a strong academic foundation in pharmacology and ongoing PhD in Pharmacy (Pharmacology & Toxicology), combining clinical knowledge with operational expertise to enhance healthcare delivery and insurance processes.

Location

Greater Delhi Area

Work experience

Customer Service Manager - Provider Management at ICICI Lombard, Aug 2024 - Present · 1 yr 11 mos, Noida

Education

Doctor of Philosophy, Pharmacology and Toxicology, Dr. A.P.J. Abdul Kalam Technical University (AKTU), Lucknow

Master of Pharmacy (M.Pharma), Pharmacology, Noida Institute of Engineering & Technology