---
title: "Sangita Chakraborty - Business Analyst in Bengaluru | Tal"
description: "Meet Sangita Chakraborty, Business Analyst at Societe Generale BFSI | CRM | Edtech | Telecommunication based in Bengaluru. AI stack includes ChatGPT and Microsoft Copilot."
image: "https://tal.club/meet/sangita-chakraborty/share-image"
---

# Sangita Chakraborty on Tal

## Headline

Business Analyst at Societe Generale BFSI \| CRM \| Edtech \| Telecommunication

## About

Business Analyst • Reliable and constructive Business Analyst with 4 years of IT experience in Investment Banking, Telecommunication, BFSI and Ed\-Tech domain, having experience in working with clients across the globe\. • Efficient in Requirement Gathering from Business Teams, Solutioning, Configuration in Tool, Change management, Jira, User Stories, Documentation, reviewing test cases, QA, UAT and production co\-ordination, Agile and Waterfall implementation\. • Strong presentation and interpersonal skills, proficient in facilitating discussion and negotiation with various stakeholders\.

## Location

Bengaluru

## AI stack

ChatGPT

Microsoft Copilot

## Work experience

Business Analyst at Societe Generale, Dec 2025 \- Present · 11 mos, Bangalore

Business Analyst Manager at airtel, Jul 2024 \- Dec 2025 · 1 yr 6 mos, Gurgaon

Business Analyst at Magic EdTech, Oct 2023 \- Jul 2024 · 10 mos, Delhi, India

Associate Consultant at BUSINESSNEXT, May 2022 \- Nov 2023 · 1 yr 7 mos, Mumbai, Maharashtra, India, Worked on 7\+ end to end digital implementations for HDFC Bank CRM system\. • Involved in project, helping more than 1 crore customers by integrating their personal phones with bank's CRM system allowing customers to lodge cases directly via link/QR code\. This enhancement also required API integration with Salesforce software for data flow handshake along with multiple configurational components in CRM tool\. It helped HDFC solve high priority cases in a more efficient manner\. • Solving complex lead process flow by building critical logic and involving multiple permutations\. These projects are impacting more than 2 lakh HDFC CRM users per day\.

Graduate Engineer Trainee at BUSINESSNEXT, Apr 2021 \- Mar 2022 · 1 yr, Mumbai, Maharashtra, India

## Education

Bachelor of Technology \- BTech, Electrical Engineering Technologies/Technicians, Netaji Subhas Engineering College

[View the original profile](https://tal.club/meet/sangita-chakraborty)

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