Headline

Technology Strategy & Product Leadership | Digital Transformation || Product Strategy | Payments Tech| Fintech, Leading Large-Scale Business Transformation

About

Product Technical Architect with 20+ years of experience in financial services, payments, and telecommunications. Adept at developing data-driven strategies, driving customer insights, and leading high-impact teams to enhance product performance and profitability. Proven expertise in product management, Payment risk analysis, Fintech , Digital Payments , sales and payment infrastructure

Location

Gandhinagar

AI stack

codex

claudecode

Work experience

Technology & Digital Transformation Lead at Tech Mahindra, Apr 2025 - Present · 1 yr 5 mos, Ahmedabad, Gujarat, India, * Lead enterprise-wide digital transformation initiatives focused on business process modernization and technology adoption. * Define transformation roadmaps aligning technology investments with strategic business objectives. * Drive cross-functional collaboration across product, engineering, business, and executive leadership teams. * Identify opportunities for process optimisation and Agentic automation * Lead stakeholder communication and governance for strategic initiatives. * Deliver measurable improvements in operational efficiency and customer experience #AIchampion For multiple AI initiatives within the Fintech projects I am currently working on

Director Product & Technology Architecture at Visa, Jun 2022 - Feb 2025 · 2 yrs 9 mos, Bengaluru, Karnataka, India, * Led strategic initiatives across payments and security platforms. * Partnered with global stakeholders to translate business requirements into scalable technology solutions. * Defined product strategies and implementation roadmaps for enterprise-scale initiatives. * Managed executive-level stakeholder engagement and cross-functional delivery teams. * Led data-driven decision making and transformation initiatives to improve business outcomes.

Lead Product Manager - Technical at Mastercard, 2019 - 2022 · 3 yrs, Vadodara, Gujarat, India, Digital B2B Payment enablement product and services for Credit Card Tokenization and Digitization. Wallet Orchestration APIs - Apple Wallet, G Pay and Samsung Pay . Digitization APIs for merchants and Issuers like Amazon, Netflix, Citi Bank , ING etc). India On soil data processing and data storage regulatory requirements. Data at rest and Data in transit regulatory requirements Safe 4.5 agile framework practitioner for product management and Software development.

Business Consultant at Sterlite Technologies Limited, 2015 - 2018 · 3 yrs, Malaysia, * Led enterprise architecture strategy for a Tier-1 telecom operator implementation. * Managed end-to-end consulting lifecycle including business discovery, solution design, implementation, and operations. * Directed a team of 60+ resources across multiple functional domains. * Delivered large-scale transformation initiatives supporting operational scalabili

Product Owner, CRM & Billing and Revenue management at Sterlite Technologies Limited, 2007 - 2015 · 8 yrs, Ahmedabad, Gujarat, India

Asst. Manager Presales at Gateway TechnoLabs Pvt. Ltd. (Gateway Group of Companies), 2006 - 2007 · 1 yr, India, Business Analysis and Designing and other technical Presales Activities like Feature List Preparation, Technical Proposal, Concept Notes, Client Communication, System Requirement gathering, UML/Visio flow Diagrams

Education

Master's degree, Information Technology, Gujarat University

Product Management, Indian School of Business