---
title: "Sandhya Gaud - Senior Customer Service Representative in Panvel Taluka | Tal"
description: "Meet Sandhya Gaud, -- based in Panvel Taluka."
image: "https://tal.club/meet/sandhya-gaud/share-image"
---

# Sandhya Gaud on Tal

## Headline

\-\-

## Location

Panvel Taluka

## Work experience

Senior Customer Service Representative at Teleperformance Global Services, May 2023 \- Present · 3 yrs 2 mos, Work from home

Customer Support Executive at Teleperformance \(Amazon Process\), May 2023 \- Present · 3 yrs 2 mos, • Provide real\-time chat support to Amazon customers regarding orders, refunds, payments, account access, and delivery\-related concerns\. • Handle multiple customer chats efficiently while maintaining professionalism, empathy, and customer satisfaction\. • Achieve CSAT, FCR, and productivity targets consistently while ensuring quick issue resolution\. • Use CRM tools and internal systems to manage customer interactions and documentation\.

Customer Care Executive at Q\-connect Business Solutions, Mar 2022 \- Dec 2022 · 10 mos, • Managed outbound customer calls and follow\-ups for banking products and services\. • Assisted customers with account\-related queries and provided suitable service solutions\. • Maintained accurate customer records while following communication and quality standards\.

Customer Service Representative at Q\-conneqt business solutions, May 2022 \- Nov 2022 · 7 mos, Navi Mumbai, Maharashtra, India

Customer Care Executive at Hinduja Global Solutions Pvt\. Ltd\., Nov 2019 \- Apr 2021 · 1 yr 6 mos, • Handled 200\+ inbound customer calls daily for Go Air customers\. • Assisted customers with travel\-related queries, bookings, cancellations, and service information\. • Maintained professional communication and ensured timely issue resolution\.

## Education

Bachelor's Degree, Finance, General, Mumbai university

[View the original profile](https://tal.club/meet/sandhya-gaud)

```json
{
  "@context": "https://schema.org",
  "@graph": [
    {
      "@type": "Person",
      "@id": "https://tal.club/meet/sandhya-gaud#person",
      "name": "Sandhya Gaud",
      "url": "https://tal.club/meet/sandhya-gaud",
      "image": "https://tal.club/meet/sandhya-gaud/profile-photo.jpg",
      "description": "Meet Sandhya Gaud, -- based in Panvel Taluka.",
      "jobTitle": "Senior Customer Service Representative",
      "worksFor": {
        "@type": "Organization",
        "name": "Teleperformance Global Services"
      },
      "hasOccupation": {
        "@type": "Occupation",
        "name": "Senior Customer Service Representative"
      },
      "homeLocation": {
        "@type": "Place",
        "name": "Panvel Taluka"
      },
      "alumniOf": [
        {
          "@type": "EducationalOrganization",
          "name": "Mumbai university"
        }
      ],
      "mainEntityOfPage": {
        "@id": "https://tal.club/meet/sandhya-gaud#webpage"
      }
    },
    {
      "@type": "ProfilePage",
      "@id": "https://tal.club/meet/sandhya-gaud#webpage",
      "url": "https://tal.club/meet/sandhya-gaud",
      "name": "Sandhya Gaud on Tal",
      "description": "Meet Sandhya Gaud, -- based in Panvel Taluka.",
      "dateModified": "2026-06-10T13:56:09.341Z",
      "isPartOf": {
        "@id": "https://tal.club/#website"
      },
      "mainEntity": {
        "@id": "https://tal.club/meet/sandhya-gaud#person"
      },
      "primaryImageOfPage": {
        "@type": "ImageObject",
        "url": "https://tal.club/meet/sandhya-gaud/profile-photo.jpg",
        "contentUrl": "https://tal.club/meet/sandhya-gaud/profile-photo.jpg",
        "caption": "Sandhya Gaud profile photo on Tal"
      },
      "inLanguage": "en-IN"
    }
  ]
}
```