Headline

Renewals & Expansion Leader | B2B SaaS | $2M ARR book at Sprinto | 104% NRR | Built renewal playbook + Claude-powered renewal intelligence dashboard | Ex-Hiver, BrowserStack, Demandbase, Freshworks

About

Results-driven Senior Account Manager with 7+ years' experience and a proven track record of managing a portfolio of $10+ million ARR. Skilled at upselling and cross-selling to maximize revenue opportunities and enhance customer value. Adept at conducting Quarterly Business Reviews (QBRs) and ensuring successful renewals, while maintaining a 90% retention rate. Proficient in Salesforce updates and CRM hygiene to facilitate accurate reporting and seamless team collaboration. Excellent communication and relationship-building abilities, fostering strong partnerships with Account Executives and Customer Success Managers. Committed to driving revenue growth, prioritizing customer satisfaction, and delivering exceptional results. Strong background in Global Account Management, Key Account Management, Customer Success, Revenue Generation, and Team Management. Known for building and nurturing long-lasting relationships with key customers, collaborating closely with various business departments, and strategically managing Key Accounts. Instrumental in creating impactful business pitches and ensuring seamless onboarding of new clients. Skilled at identifying high-value customers to maximize revenue and profitability. Demonstrated expertise in developing engagement strategies, delivering exceptional product and operational services, training, and customer support. Proficient at handling C-Suite discussions with tact and professionalism.

Location

Chennai

AI stack

claude

notebooklm

openai

Microsoft Copilot

Work experience

Business Analyst at Genius HRTech Limited, Oct 2026 - Present · 1 mo, Bangalore urban

Education

Bachelor's degree, Mechanical Engineering, N.S.N College of Engineering and Technology

Higher secondary-+2, Computer Science, St.Antony's Matriculation higher secondary school