---
title: "Sandeep N - Full Stack AI Consultant in London Area | Tal"
description: "Meet Sandeep N, Senior Conversational AI Engineer @ Verizon | Architected multiple enterprise grade AI solutions | Expert in Google Dialogflow, Google CCAI, Genesys, RAG, JavaScript, & Python | DM to discuss Conversational AI solutions. based in London Area. AI stack includes cursor, gemini, and gi..."
image: "https://tal.club/meet/sandeep-n/share-image"
---

# Sandeep N on Tal

## Headline

Senior Conversational AI Engineer @ Verizon \| Architected multiple enterprise grade AI solutions \| Expert in Google Dialogflow, Google CCAI, Genesys, RAG, JavaScript, & Python \| DM to discuss Conversational AI solutions\.

## About

Chatbots that understand users >>> I'm Sandeep and I help companies build modern AI solutions\. I started my career as a Software Engineer\. But Conversational AI was too good to ignore\. Here are some projects I've worked on: TravelJoker: Recommendation Virtual Assistant\. Koach\.AI Engine: Career goals achieved\. SAIFE Connect: Secure data sharing channel\. I believe AI can improve lives\. I aim to create top notch user experiences using AI\. DM to discuss anything related to Conversational AI & Prompt Engineering\.

## Location

London Area

## AI stack

cursor

gemini

github copilot

claudecode

githubcopilot

## Work experience

Full Stack AI Consultant at Verizon, Nov 2024 \- Present · 1 yr 11 mos, Bengaluru, \- Architected 3 enterprise\-grade LLM conversational solutions, driving automated transaction processing, intelligent self\-service, and high\-volume customer interactions\. \- Led design of the enterprise\-wide Verizon My Business chatbot, directly increasing lead generation by 20% and boosting sales revenue by 30%\. \- Spearheaded legacy Angular\-to\-React migrations using AI\-assisted workflows \(GitHub Copilot, Cursor\); elevated user engagement and satisfaction metrics by 40%\. \- AI Governance & Logic: Defined core instruction sets, conversation flows, and business logic for AI agents, ensuring high accuracy, regulatory compliance, and seamless UX\. \- Cross\-Functional Delivery: Partnered with Product, QA, and Ops to deploy 5 production\-ready AI solutions annually; continuously optimized performance via containment, deflection, and transcript analytics\.

Conversational Bot Engineer at Kaplan, Sep 2021 \- Oct 2024 · 3 yrs 2 mos, Bengaluru, \- Led a team of 4 engineers to design, build, and deploy 5 enterprise chatbots/voicebots \(Genesys, Google Dialogflow/CCAI\), serving 50k\+ monthly users and 10k\+ daily interactions\. \-Integrated multimodal bots with enterprise backends, APIs, and Genesys systems, slashing wait times by 40%, reducing peak abandonment by 15%, and lifting self\-service rates by 25%\. \- Optimised of conversational flows, intent architecture, and dialogue management improved NLP accuracy by 18% and boosted student satisfaction scores by 30%\. \- Partnered with business leaders to translate support requirements into automation capabilities, continuously tracking containment, deflection, and escalation KPIs to refine performance\.

Software Engineer at Koach\.AI, Feb 2021 \- Aug 2021 · 7 mos, Bangalore Urban, Karnataka, India, Led 3 Google CCAI conversational AI apps \(\+22% NLP/NLU accuracy\), boosted API/system performance 15% for enterprise scalability, and resolved 20\+ UAT issues for reliable deployment\.

Associate Software Engineer at CyQureX Systems \- A Hinduja Group Cyber Security Venture, May 2018 \- Jan 2021 · 2 yrs 9 mos, Bengaluru, Karnataka, India, Developed backend modules \(\+15% reliability\), automated 50\+ test cases \(\-20% manual effort\), and fixed 10\+ post\-deployment issues within SLA for stability\.

## Education

Masters, Telecommunications Engineering, Ramaiah Institute Of Technology

Bachelor's degree, Telecommunications Engineering, Dr\. Ambedkar Institute of Technology

[View the original profile](https://tal.club/meet/sandeep-n)

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