Headline

M365 SME - MS Exchange Office 365, Modern Workspace, MS Teams, Sharepoint, Onedrive, Governance, Hybrid, Messaging & Collaboration)

About

Technical Skills: M365 Tech Lead | Microsoft 365/O365 Administration| Modern Workplace | Office 365 | MS Exchange Online | MS Exchange 2010/2016/2019/SE | MS Teams | Scripting Automations | Entra ID (Azure AD) | Cconditional Access | Multi Factor Authentication (MFA) | SharePoint Online | OneDrive for Business | EOP | Abnormal Security Appliance | SPF/DKIM/DMARC | Yammer/Viva Engage | Brainshark | Exchange Hybrid | SharePoint On-premises | MS Outlook | Cisco IronPort | MS Purview | Data Loss Prevention (DLP) | Data Retention Policies & Labels | Online Archive Solutions | PowerApps | Power Flow | MS Form | PowerShell Automation | Bit Titan & Sharegate Migration Tools for Exchange/Teams/SharePoint/OneDrive for Business Migration

Location

Gurugram

Work experience

Technical Lead at Tata Consultancy Services, Nov 2022 - Present · 3 yrs 6 mos, Gurugram, Haryana, India, Technical Skills: Managing/Leading MS Exchange Office 365 Team (Modern Workplace M365). SME-L3 MS Exchange 0ffice 365 | Modern Workplace M365 | MS Exchange Online | MS Teams | SharePoint Online | OneDrive for Business | Yammer | Brainshark | Exchange On-Prem | Exchange Hybrid | Exchange 2010/2016/2019/SE | Skype for Business Online | SharePoint On-premises | Outlook | Intune | Cisco IronPort On-premises | Cisco IronPort Cloud | Azure AD | PowerApps | Power Flow | PowerShell | Governance | Scripting Automations | BitTitan Exchange Migration Tool | ShareGate Sharepoint Migration Tool |

SME-MS Exchange Office 365 (Modern Workplace M365) at Tata Consultancy Services, May 2014 - Present · 12 yrs, On-site, SME- MS Exchange Office 365 (Modern Workplace M365). (14 years Total/relevant experiences) Technical Skills: SME-L3 MS Exchange 0ffice 365 | Modern Workplace M365 | MS Exchange Online | MS Teams | SharePoint Online | OneDrive for Business | Yammer | Brainshark | Exchange On-Prem | Exchange Hybrid | Exchange 2010/2016 | Skype for Business Online | SharePoint On-premises | Outlook | Intune | Cisco IronPort On-premises | Cisco IronPort Cloud | Azure AD | PowerApps | Power Flow | PowerShell | Scripting Automations | BitTitan Exchange Migration Tool | ShareGate Sharepoint Migration Tool | KEY POINTS • Management, Configuration, Implementation and troubleshooting experiences in Exchange Server 2010, Exchange Server 2016, Exchange Hybrid and Office 365 (Exchange Online, SharePoint Online, One Drive, Microsoft Teams, Yammer, PowerApps, MS Flow, MS Forms, Brainshark etc.). • Migrated SharePoint 2010 sites to SharePoint Online using ShareGate Migration Tool. • Developed solutions and plan to Migrate network/home drives to OneDrive for Business using ShareGate Migration Tool. • Handling New Acquisitions and preparing plan for Tenant migration of Emails, Onedrive/Google Drive data etc using BitTitan Tool. Certifications (Exam Passed):  Information Technology Infrastructure Library (ITIL) Certified.  Microsoft Certified Technology Specialist (MCTS)- Exam ID-640:- Windows Server 2008 Active Directory, Configuring Exam ID- 642:- Windows Server 2008 Network Infrastructure, Configuring  Microsoft Certified IT Professional (MCITP)- Exam ID- 646:- Pro: Windows Server 2008 Server Administrator  Microsoft Certified Technology Specialist (MCTS)- Exam ID- 662:- Microsoft Exchange Server 2010, Configuring  Microsoft Certified IT Professional (MCITP)- Exam ID-663:- Enterprise Messaging Administrator on Exchange 2010  Microsoft Certified Solutions Associate (MCSA)- Exam ID- 346:- Managing Office 365 Identities & Requirement Exam ID- 347:- Enabling Office 365 Services.

Sr Exchange Administrator at WIPRO TECHNOLOGIES, Feb 2014 - May 2014 · 4 mos, Pune District, Maharashtra, India, ⮚ Expertise in handling mail routing and mail-flow related issues. ⮚ Troubleshooting issues and working experience on Exchange, MS Teams, SharePoint, One yammer for Business. ⮚ Troubleshooting Outlook Issues related to Delegates, Free\Busy and Meetings. ⮚ Worked on O365 Groups. ⮚ Fixing Directory Synchronization errors. ⮚ Created and managed Mailboxes, Distribution Lists, Calendars, Conference Rooms, Machine/Generic accounts. ⮚ Monitoring alerts related to email policy violation and taking appropriate actions. ⮚ Troubleshooting issues in hybrid set up. ⮚ Daily Checklist to check for server health, mail flow, services, disk space. ⮚ Creating email policies and filters for enhancing email security. ⮚ Checking and analyzing email history to take proactive actions in relation to blocking external domains. ⮚ Working on issues related to email flow, delivery and receiving of emails from Internet. ⮚ Create user guides and instructional documents for end users and L1/L2 Teams. ⮚ Inbound/Outbound mail flow troubleshooting on different version of Exchange server. ⮚ DAG maintenance and health check of Exchange Servers. ⮚ Proficiency with Microsoft Exchange Management Console. ⮚ Managed access in hybrid set up and troubleshot cases related to access in hybrid setup. ⮚ Administered Exchange 2010 server and O365 and resolved tickets in post migration phase. ⮚ Tested various patches and roll-ups before production installs and documented operational behavior differences. ⮚ Knowledge of PowerShell and scripting to run and understand scripts to modify and add for message tracking and other administrative functions. ⮚ Manage Exchange Online users, manage recipients - create, modify, delete, shared mailbox, recover deleted emails.

Exchange Administrator at Capgemini, Jul 2012 - Feb 2014 · 1 yr 8 mos, Mumbai, Maharashtra, India, ⮚ Troubleshooting issues and working experience on Exchange, MS Teams, SharePoint, One yammer for Business. ⮚ Troubleshooting Outlook Issues related to Delegates, Free\Busy and Meetings. ⮚ Worked on O365 Groups. ⮚ Fixing Directory Synchronization errors. ⮚ Created and managed Mailboxes, Distribution Lists, Calendars, Conference Rooms, Machine/Generic accounts. ⮚ Monitoring alerts related to email policy violation and taking appropriate actions. ⮚ Troubleshooting issues in hybrid set up. ⮚ Daily Checklist to check for server health, mail flow, services, disk space. ⮚ Creating email policies and filters for enhancing email security. ⮚ Checking and analyzing email history to take proactive actions in relation to blocking external domains. ⮚ Working on issues related to email flow, delivery and receiving of emails from Internet. ⮚ Create user guides and instructional documents for end users and L1/L2 Teams. ⮚ Inbound/Outbound mail flow troubleshooting on different version of Exchange server. ⮚ DAG maintenance and health check of Exchange Servers. ⮚ Proficiency with Microsoft Exchange Management Console. ⮚ Managed access in hybrid set up and troubleshot cases related to access in hybrid setup. ⮚ Administered Exchange 2010 server and O365 and resolved tickets in post migration phase. ⮚ Tested various patches and roll-ups before production installs and documented operational behavior differences.

Education

3 Years Polytechnic Diploma, Information Technology, CDL Govt Polytechnic NSC Sirsa, Haryana INDIA