Headline

AI Product Owner | AI Enablement | Documentation | Content Development

About

Results-driven Product Owner, Technical Documentation, and E-Learning professional with 18+ years of experience spanning product management, technical documentation, and software delivery. Specializes in AI/ML-driven platforms with a strong track record of translating complex business requirements into scalable, user-centric solutions. Proven ability to lead cross-functional teams across Engineering, Data Science, QA, and UX in Agile environments, driving measurable outcomes through structured prioritization, backlog ownership, and stakeholder alignment.

Location

Bengaluru

AI stack

claude code

claude

lovable

ollama

openai

githubcopilot

Work experience

Product Owner at Technopath Inc., Sep 2025 - Present · 1 yr, Directed backlog refinement and sprint planning across Agile Scrum teams for an AI-powered computer vision and video analytics platform, improving development throughput by 28% while maintaining delivery quality. Owned end-to-end product strategy and roadmap, applying value-vs-effort prioritization frameworks to balance model accuracy, latency, and scalability trade-offs across the ML feature backlog. Translated ambiguous business requirements into detailed user stories and acceptance criteria for ML-driven capabilities — behavior detection, classification, and anomaly detection — reducing requirement-related rework for engineering and data science teams. Partnered with data science teams to operationalize models for real-time video ingestion, inference, and behavior tagging across multi-camera environments spanning multiple enclosure zones. Defined enclosure-based configuration architecture (camera mapping, species mapping, and zone definitions), enabling context-aware model execution and reducing manual configuration effort by 30%. Served as primary bridge between founders/stakeholders and Engineering/AI teams, aligning product goals, KPIs, and release timelines in a fast-moving startup environment.

Product Owner at Epicor, Jun 2022 - Sep 2025 · 3 y 3 mo, Bengaluru, Owned the documentation and enablement roadmap for enterprise ERP modules adopted by global clients, partnering with Product Management, Engineering, and Solution Architecture to translate complex ERP workflows, APIs, and integrations into user guides, release notes, and installation manuals. Authored and reviewed RFP responses, solution documentation, and effort estimates for enterprise customers, directly supporting new business proposals and renewal cycles across a 9-year tenure. Produced training videos and eLearning modules using Articulate Storyline, Rise 360, and Camtasia, improving end-user onboarding efficiency by 25% across supported ERP modules. Standardized instructional design templates and documentation formats across product lines, reducing authoring time by 30% through improved content reuse. Partnered continuously with cross-functional product and engineering teams to document evolving ERP workflows, API integrations, and system configurations, maintaining consistency across a growing multi-product documentation suite.

Senior Technical Writer and Content Developer at Epicor, Apr 2016 - Jun 2022 · 6 yrs 3 mos, Bengaluru, Karnataka, India, • Led the development of engaging documentation and learning resources, transforming complex technical information. • Spearheaded AI-driven content creation initiatives, enhancing the efficiency of content development processes. • Utilized structured authoring techniques (DITA/XML) to improve documentation consistency and quality. • Collaborated in agile SDLC environments, ensuring timely delivery of high-quality content.

Senior Content Developer at Epicor, Apr 2016 - May 2022 · 6 y 1 mo, Bengaluru, Owned the documentation and enablement roadmap for enterprise ERP modules adopted by global clients, partnering with Product Management, Engineering, and Solution Architecture to translate complex ERP workflows, APIs, and integrations into user guides, release notes, and installation manuals. Authored and reviewed RFP responses, solution documentation, and effort estimates for enterprise customers, directly supporting new business proposals and renewal cycles across a 9-year tenure. Produced training videos and eLearning modules using Articulate Storyline, Rise 360, and Camtasia, improving end-user onboarding efficiency by 25% across supported ERP modules. Standardized instructional design templates and documentation formats across product lines, reducing authoring time by 30% through improved content reuse. Partnered continuously with cross-functional product and engineering teams to document evolving ERP workflows, API integrations, and system configurations, maintaining consistency across a growing multi-product documentation suite.

Senior Technical Writer at WIPRO TECHNOLOGIES, Mar 2012 - Apr 2016 · 4 yrs 2 mos, Led content strategy for healthcare, telecom, and storage clients. Migrated documentation to DITA/XML using Arbortext, FrameMaker, XMetaL. Created multimedia learning modules integrated with voice narration. Guided internal training on writing best practices and email etiquette.

Quality Assurance Engineer at Shiva Athene Technologies, Sep 2010 - Jun 2011 · 10 mos, Performed test planning and application compatibility testing across multiple OS platforms. Authored system guides and troubleshooting documentation for financial clients (John Hancock, CCO Mortgage). Developed test scenarios and collaborated with development teams for defect analysis.

Technical Consultant at Technopath Consulting Ltd, Oct 2008 - Sep 2010 · 2 yrs, Oversaw banking documentation projects and remote support coordination. Collaborated with marketing, QA, and localization teams to deliver timely content. Conducted defect reviews, documentation strategy planning, and client communication.

Education

Business Administration and Management, General, R. C. College of Commerce

Bachelor of Business Administration, Business Administration and Management, General, GOVT