---
title: "Sandeep Murthy - Director - Business Intelligence operations in Bengaluru | Tal"
description: "Meet Sandeep Murthy, Director - Business Intelligence Operations at Morgan Stanley based in Bengaluru."
image: "https://tal.club/meet/sandeep-45/share-image"
---

# Sandeep Murthy on Tal

## Headline

Director \- Business Intelligence Operations at Morgan Stanley

## About

A Graduate from Dalhousie Univerty with Masters Degree Internetworking and 8 plus years of professional experience in application production support and business intelligence areas of IT\. Industry Certifications to my profile\- RHCE / ITIL\. business intelligence, Azure, Power BI python, bdd Powershell scripting

## Location

Bengaluru

## Work experience

Director \- Business Intelligence operations at Morgan Stanley, Oct 2024 \- Present · 1 yr 10 mos, Bengaluru, Karnataka, India

Business Intelligence operations \- Associate at Morgan Stanley, Dec 2023 \- Sep 2024 · 10 mos, Bengaluru, Karnataka, India

Business Intelligence operations Associate at Morgan Stanley, Aug 2021 \- Dec 2023 · 2 yrs 5 mos, Montreal, Quebec, Canada

Application Support Specialist at Planaxis \| Groupaxis, Jul 2017 \- Sep 2018 · 1 yr 3 mos, Montreal, Canada Area

Business intelligence application support at NTT DATA, Inc\., Dec 2015 \- Jun 2017 · 1 yr 7 mos, • Complete Incident Management of Production and UAT issues across the board for BI Applications • Served as the key contact for assigned applications\. Stayed current with all application upgrades and enhancements\. • Worked with vendors and internal technical teams to resolve issues, install and test upgrades and maintain Windows/Linux based server applications • Monitor Server and Application availability and performance information • Established job automation using scripts and other tools • Managed Incident/Problem tickets \(ServiceNow\) promptly and within established SLAs • Ensures the efficient operation of Windows and Linux Servers • Participated in root cause analysis of recurring issues of the server crash and report to the business user for further investigation • Track space and usage on our systems to diagnose and triage alerts • Handled users, groups and folders\. • Troubleshooting BI infrastructure and report based issues reported by end Users/Clients\. • Administered, maintained &amp; monitored tasks for Informatica, QlikView, and SAP BO environments\. \. Customized shell scripting for integrity of team infrastructure • Acted as brand ambassador between the business and the various projects teams involving Application

Network Operations / Systems Specialist at Xplornet Communications, Jul 2013 \- Nov 2015 · 2 yrs 5 mos, • LTE customers traffic policy enabling and maintaining packages, monitoring traffic optimization in sandvine • Using Zabbix tool for adding servers monitoring through graphs and managing their performances basis to determine alarms at saturation point\. • Support of Customer Care escalated issues by ticket and phone resolution is required daily\. • Hands on experience: Cisco Switch, Ciena Switch, MRV Router OS900 , Cisco Router and SMTS • Maintain and support operation of Fixed Wireless \(WiMax\), Satellite and VoIP devices • Monitor network alarms and use logical troubleshooting techniques and tools to determine root cause of failure and proactively apply resources to correct the problem in the most expedient manner\. • Update NMS, Cacti, Weathermaps during network upgrades, decommission and new networks builds • Provide resolutions for escalated issues through ticket and by phone with customer support within defined SLAs • Responsible for Tier 3 technical support issues, software and hardware implementation, network operation, and day\-to\-day management of the network infrastructure • Engage vendors and escalate, to affect timely incident resolution and change execution\. • Managing DHCP leases, logs from DHCP server

System Administrator at Advantage Pro, Sep 2010 \- Jun 2011 · 10 mos, • Worked as a Customer DataWarehouse \(CDW/ETL\) support team member • Hands on experience with transformations like Expression, Aggregator, Stored Procedure, Lookup, Filter, Joiner, Rank, Router, Sequence generator and Update Strategy • Responsible for support and maintenance for the ETL \(Extract, Transform and Load\) processes using Informatica PowerCenter • Creating and Deleting users/groups and assigning permissions to the files or its group and also performed Access Control List which provide individual privileges to specific user or group • Scheduling jobs and system diagnose tools are allowed to run automatically using CRONJOB • Prepare status/dashboard report to depict the status of both prod and non\-prod environments

## Education

Master of Engineering \(M\.Eng\.\), Internetworking, Dalhousie University

asan

[View the original profile](https://tal.club/meet/sandeep-45)

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