Headline

AVP @ IntelliPaat, Business Transformation & Growth Leader | 13+ Years Driving Revenue, Strategic Partnerships & Business Scale | Built ₹450Cr+ Businesses | 50+ Global Partnerships | Strategy • Operations • GTM • P&L

About

Businesses don’t scale by accident—they scale through strategy, disciplined execution, and the ability to build organizations that can grow long after the initial success. For more than 13 years, I have led business transformation, commercial strategy, and strategic partnerships across EdTech, Higher Education, FinTech, and E-commerce, working with organizations including Barclays, American Express, Amazon, IntelliPaat, Miles Education, and DY Patil University. My experience spans the complete business lifecycle—from identifying market opportunities and building new business verticals to leading large-scale operations, driving revenue growth, and developing high-performing teams. Selected Impact • Built and scaled businesses generating ₹120+ Crores in annual revenue. • Established and expanded an international Study Abroad business delivering ₹80–90 Crores in annual revenue through strategic partnerships. • Forged 50+ strategic partnerships with leading universities across the United States and Europe, creating sustainable growth opportunities and expanding global market presence. • Increased institutional capacity from 320 to more than 2,000 seats, while expanding partnership networks from 7 to over 37 universities. • Built and led cross-functional organizations of 200+ professionals across Sales, Partnerships, Product, Marketing, Operations, Admissions, and Customer Success. • Designed scalable operating models, GTM strategies, commercial frameworks, and technology-enabled processes that improved execution while accelerating growth. Throughout my career, I have consistently been entrusted with building businesses where none existed, transforming underperforming functions into growth engines, and aligning commercial strategy with operational excellence. My leadership philosophy is grounded in three principles: • Build for scale, not short-term wins. • Create systems that outperform individuals. • Drive sustainable growth through execution, accountability, and strategic partnerships. Core Expertise Business Strategy • Business Transformation • Revenue Growth • P&L Management • Strategic Partnerships • Founder & CEO Office • Corporate Strategy • Business Operations • Go-to-Market Strategy • Market Expansion • International Business Development • Product Strategy • Organizational Scaling • Commercial Excellence • Change Management • Cross-functional Leadership I am passionate about partnering with founders, executive leadership teams, and boards to build scalable businesses, unlock new markets, and create long-term enterprise value

Location

Bengaluru

AI stack

claude

deepmind

gemini

grok

notion

openai

Work experience

Associate Vice President at Intellipaat, Dec 2024 - Present · 1 yr 10 mos, Bengaluru, Karnataka, India, • Worked as an interim dean for DY Patil, Ambi Campus where I overlooked faculty teaching, workload distribution, organising events, resolved a major internal faculty, management and student related disputes. • Overlooked entire operations for the DY Patil Campus where all the faculty, sales employees and center manager were reporting to me. • Built an entire ecosystem of 150+ consultants alone in Pune to drive sales. • Drove admission for DY Patil Campus where I closed 364 admissions in 2-3 months. • Built partnerships with universities for B.Tech Program collaboration with IntelliPaat School of Technology. • Built and nurtured strategic partnerships with key stakeholders, including external organizations, investors, vendors, and other • Built the entire study abroad vertical for IntelliPaat from scratch, that includes setting up of operations, sales team, partnership and support team • Built and nurtured strategic partnerships with key stakeholders, including external organizations, investors, vendors, and other relevant parties. • Headed partnership project with universities in USA, UK & Europe negotiated deals. Closed 40+ University Partnership while building the vertical from scratch • Headed partnership with Indian Universities for B.Tech programs and closed them. Currently we have 10 successful partnerships for B.Tech Program, and more in talks.

Deputy Chief of Staff at Miles Education, Jan 2024 - Jul 2024 · 7 mos

Program Manager - Founder's Office at Miles Education, Nov 2023 - Jan 2024 · 3 mos

Program Manager - Onboarding at Unacademy, Aug 2023 - Oct 2023 · 3 mos, Bengaluru, Karnataka, India, • Leading Programs around Category Management, Operations, Product, Educator Onboarding, Value Offerings, Growth Marketing.etc contributing to 30%+ revenue across Unacademy Group to help team achieve key milestones • Creating category level annual, monthly and weekly goals for the program that impacts the overall AOP of the company • Leading end to end GTM and growth initiatives, creating and improving processes, defining project objective, plan, and key KPIs • Analytics: Identifying key metrics, tracking, and providing visibility to stakeholders via dashboards and MIS reports. Identify patterns and come up with action plans to move metrics in the right direction • Helping the Senior Leaders with critical business decisions like Terminations, Budget management, Category/Business Level decisions and various other process through data • Improving category & product level functional and operational processes to be able to track the impact of various initiatives and make the collaborations between multiple teams seamless.

Sr. Program Manager - Founder's Office at HiCounselor, Feb 2022 - Aug 2023 · 1 yr 7 mos, San Francisco Bay Area, 1. Spearhead the ownership of the end-to-end learning journey of the learners, ensuring the attainment of learning outcomes and providing participants with an educational and creatively enriching experience, fostering high satisfaction levels. 2. Collaborate directly with the CTO and leadership team to tackle critical client issues and important tasks. 3. Coordinate with development and other cross functional teams to ensure the seamless operation of multiple projects by taking charge of high-priority tasks, ensuring their timely completion that led to a growth in the revenue by 82%. 4. Facilitated effective communication between relevant teams and clients. 5. Skillfully multitask and prioritize various responsibilities to ensure on time delivery of all projects, ensuring the production of high-quality work and proactively anticipate and resolve any program-related problems. 6. Implemented an onboarding process for instructors by crafting a comprehensive learning module tailored as per company needs. 7. Developed and deployed three dynamic modules, namely Strategic Networking, Strategies to Land Calls, and Email Networking, on the LMS for candidates. 8. Contributed to the website's design and facilitated its development process. 9. Coached, mentored and evaluated more than 1500 candidates on optimizing their resumes and LinkedIn profiles, culminating in successful job placements. 10. Executed end-to-end development for in-house products like the Auto Job Application Tool, Assessment Tool, and Resume Builder. 11. Implemented multiple automation solutions to streamline manual tasks, such as scheduling of sessions and adding removal of candidates in the program and sessions based on their status with the program.

Program Manager - Stanford Design Thinking Program at Great Learning, Sep 2021 - Jan 2022 · 5 mos, Gurugram, Haryana, India, • Ownership of end-to-end learning journey of the participants to ensure learning outcomes are met and participants have a Great Learning experience with high satisfaction levels • Being the first point of contact for participants, troubleshoot queries and manage discussions • Complete ownership of all the Program Office responsibilities around scheduling and delivery activities, including but not limited to, online sessions, webinars, evaluations, grading, presentations etc. This will require engagement with a variety of stakeholders like senior managers, academicians, industry professionals and many other internal and external stakeholders • Consistent and thorough monitoring of participants’ performance and engagement using various program trackers to ensure each participant gets personalized experience in terms of support and learning experience. This will require forging meaningful relationships with the participants • Management, identification and implementation of processes for smoother program management to ensure a consistent and trouble-free learning experience.

Program Manager at Amazon, Aug 2019 - Aug 2021 · 2 y, Remote,  Demonstrate a profound comprehension of the Prime Video business strategy, encompassing the nuances behind decision- making, and prioritize the holistic customer experience over singular launches.  Effectively coordinate with multiple teams in Seattle, WA, fostering collaborative CX ideation and meticulous scheduling.  Proficiently operate internal software tools to access, configure, and construct customer-facing experiences.  Diligently troubleshoot errors and perform comprehensive sanity checks as necessary.  Adhere to flexible working hours and provide on-call support when required, showcasing a commitment to delivering exceptional results.  Display an astute attention to detail, capable of identifying and addressing issues prior to launch, while also proficiently troubleshooting when necessary.  Consistently meet firm deadlines for launches and employ effective escalation strategies when appropriate. Streamline and automate SVOD operations, employing a process-oriented approach to catch issues pre-launch and troubleshoot effectively. Adapt standard operating procedures as needed to enhance workflow processes.  Exhibit independent work capability, taking ownership alongside a team of 10 to optimize workflow processes and drive operational efficiencies.

Sales Manager at American Express, Aug 2018 - Aug 2019 · 1 y, Gurgaon, > Managing a team of 30 associates in sales for consumer cards. > Connecting with our third parties like Delta, Wells Fargo, BOA Asiana Airlines and ensuring the rewards and credits are in place for the clients. > Managing clients’ escalation calls and disputes. > Reduced 100 minutes of processing per executive per day (approx. - 1 executive processes 40-50 cases per day) by organizing and leading classroom training on excel and presentation skills for the team. > Awarded Standout performer, a total of 6 people awarded out of 150 people. > Awarded for highest offer rate across all the teams. > Conducted timely performance reviews and provided performance feedback and trainings. > Proactively discuss resource management to the assigned work and monitoring performance against standards. > Create dashboards for overall teams’ performance and share it with the management and team on daily, weekly, and monthly basis. > Audit teams call and share feedback weekly and upload the same details over the share point. > Attend daily calibration calls with the management, wfm and onshore team.

Sales Manager at Barclays, Oct 2015 - Aug 2018 · 2 y 10 mo, Noida, > Train new associates on the work process, policy, and metrics to keep up the numbers and drive performance on a regular basis to achieve the target. > Managing a team of 16 people and training associates on communication parameters and keep a track record of their daily performance. > Manage Shrinkage, monitor real time associates’ performance, create dashboards. > Send daily, weekly and month end reports to the management on the progress of everyone. > Share data of exceptional candidates and their performances as an appreciation post with the management and the site. > Monitor their calls with negative variance and share feedback on individual basis weekly.

Education

English Literature, English Language and Literature, General, Mayo College Girls' School

Masters of Arts - BA, English Language and Literature, General, amity University