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Sana Terrance Kinny

Dubai Real Estate || Luxury Sales || Mumbai Real Estate || Real Estate || Team Management

Dubai

4+ years of work experience

Viviana Properties
Feb 20264 mosMay 2026

Dubai, United Arab Emirates

Dubai Real Estate Specialist. Specializing in Commercial & Residential Off-Plan properties with a strong focus on office spaces and high-return investments.Helping clients secure the best projects, smart deals, and future-ready assets in Dubai's most promising locations.
Shree Naman Group
Apr 20259 mosDec 2025

Mumbai

Professional Reception: Provided dedicated guest relations support at high-profile real estate sites, maintaining a polished and professional environment. Operational Flow: Coordinated with maintenance and housekeeping staff to ensure the sales gallery and model flats were in perfect condition for client viewing. Operational Flow: Coordinated with maintenance and housekeeping staff to ensure the sales gallery and model flats were in perfect condition for client viewing.
Balaji Group
Jan 20241 yr 3 mosMar 2025

Mumbai

• Briefed customers on project status and timelines in case of delays from the developer’s end, ensuring transparency and trust. • Proactively followed up with prospective clients to gather revisit feedback and drive closure opportunities. • Conducted post–site visit calls to understand customer concerns and improve conversion probability. • Led initial client consultations to understand project requirements and design objectives. Followed up with on-site • visits to evaluate conditions, gather insights, and ensure that client expectations were met throughout the project • lifecycle. • Team Leader Inside-Sales Managed PAN India Luxury Inside Sales, Pune Inside Sales, Mumbai Inside Sales. From Lead Generation to Site Visit. • Coordinating closely with sales, CRM, and project teams to ensure smooth site visit execution and timely follow-ups. • Maintaining high lead hygiene standards to improve data quality and conversion ratios. • Preparing interval and performance reports to track productivity, and target achievement • Consistently achieving KPIs such as site visits, closures, and conversion percentages. • Conducting regular call audits to ensure communication quality, compliance, and customer experience standards. • Strategically rechurning dormant and existing leads during new project launches to maximize ROI • Providing training and onboarding support to new joiners, including process orientation, call handling, CRM usage,and quality benchmarks • Mentoring new team members to help them ramp up quickly and meet performance targets.
The Estado
Jan 20222 yrsDec 2023

Mumbai, Maharashtra, India

Client Engagement: Served as the primary point of contact for prospective property buyers, providing high-quality assistance and ensuring a premium first impression of the developer's brand. Site Visit Coordination: Organized and led guided tours of residential and commercial projects, explaining architectural highlights and project timelines to interested clients Sales Support & Documentation: Streamlined the initial sales funnel by managing visitor inquiries and assisting the sales team with preliminary client documentation and lead tracking.

Education

Bachelor of Arts - BA, Economics

D E Societys Kirti M Doongursee College of Arts Science & Commerce

20223 yrs2025
Wilson College

Hsc, Economics

Wilson College

20201 yr2021

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Headline

Dubai Real Estate || Luxury Sales || Mumbai Real Estate || Real Estate || Team Management

About

Pre-Sales Team Lead | Property Consultant (Dubai) Strategic Real Estate Specialist with extensive experience at The Estado, Balaji Group, and Shree Naman Group. I bridge the gap between premium hospitality and high-yield investment, leading pre-sales teams to maximize lead conversion and client retention in the Dubai market. Key Expertise: Sales Leadership: Managing front-end operations and team performance to drive the sales funnel. Investment Advisory:Providing expert guidance on ROI and off-plan projects in Dubai. Pipeline Management: Seamlessly transitioning HNW investors from inquiry to closing. Operations & Compliance: Ensuring administrative precision and KYC excellence.

Location

Dubai

Work experience

Real Estate Investment Specialist at Viviana Properties, Feb 2026 - May 2026 · 4 mos, Dubai, United Arab Emirates, Dubai Real Estate Specialist. Specializing in Commercial & Residential Off-Plan properties with a strong focus on office spaces and high-return investments.Helping clients secure the best projects, smart deals, and future-ready assets in Dubai's most promising locations.

Guest Relations Executive at Shree Naman Group, Apr 2025 - Dec 2025 · 9 mos, Mumbai, Professional Reception: Provided dedicated guest relations support at high-profile real estate sites, maintaining a polished and professional environment. Operational Flow: Coordinated with maintenance and housekeeping staff to ensure the sales gallery and model flats were in perfect condition for client viewing. Operational Flow: Coordinated with maintenance and housekeeping staff to ensure the sales gallery and model flats were in perfect condition for client viewing.

Pre sales Tl at Balaji Group, Jan 2024 - Mar 2025 · 1 yr 3 mos, Mumbai, • Briefed customers on project status and timelines in case of delays from the developer’s end, ensuring transparency and trust. • Proactively followed up with prospective clients to gather revisit feedback and drive closure opportunities. • Conducted post–site visit calls to understand customer concerns and improve conversion probability. • Led initial client consultations to understand project requirements and design objectives. Followed up with on-site • visits to evaluate conditions, gather insights, and ensure that client expectations were met throughout the project • lifecycle. • Team Leader Inside-Sales Managed PAN India Luxury Inside Sales, Pune Inside Sales, Mumbai Inside Sales. From Lead Generation to Site Visit. • Coordinating closely with sales, CRM, and project teams to ensure smooth site visit execution and timely follow-ups. • Maintaining high lead hygiene standards to improve data quality and conversion ratios. • Preparing interval and performance reports to track productivity, and target achievement • Consistently achieving KPIs such as site visits, closures, and conversion percentages. • Conducting regular call audits to ensure communication quality, compliance, and customer experience standards. • Strategically rechurning dormant and existing leads during new project launches to maximize ROI • Providing training and onboarding support to new joiners, including process orientation, call handling, CRM usage,and quality benchmarks • Mentoring new team members to help them ramp up quickly and meet performance targets.

Guest Relations Executive at The Estado, Jan 2022 - Dec 2023 · 2 yrs, Mumbai, Maharashtra, India, Client Engagement: Served as the primary point of contact for prospective property buyers, providing high-quality assistance and ensuring a premium first impression of the developer's brand. Site Visit Coordination: Organized and led guided tours of residential and commercial projects, explaining architectural highlights and project timelines to interested clients Sales Support & Documentation: Streamlined the initial sales funnel by managing visitor inquiries and assisting the sales team with preliminary client documentation and lead tracking.

Education

Bachelor of Arts - BA, Economics, D E Societys Kirti M Doongursee College of Arts Science & Commerce

Hsc, Economics, Wilson College

Sana Terrance Kinny - Real Estate Investment Specialist in Dubai | Tal