Sana Sumeen profile photo 1 on Tal

Sana Sumeen

Payment compliance - Analyst at Airbnb

Kalaburagi

7+ years of work experience

Airbnb
Aug 20242 yrs 3 mosPresent

Remote

Conduct thorough identity verification processes for new and existing users to meet KYC regulatory standards. • Reviewe and validat government-issued IDs, proof of address, and other documentation to verify user identities. • Collaborate with internal teams to resolve user issues and enhance verification workflows. • Identify and flag suspicious activity or potential fraud within the platform.
Airbnb
Jun 20231 yr 2 mosJul 2024

Remote

As a Compliance Escalation Analyst, my focus is ensuring adherence to regulatory requirements and internal policies. I excel in identifying and investigating compliance issues, collaborating with cross-functional teams to find solutions, and maintaining meticulous records. With a keen eye for detail and strong analytical skills, I've successfully escalated numerous compliance issues and implemented process improvements that significantly reduced escalations. Key Responsibilities: - Monitor and assess compliance with regulatory requirements and internal policies. - Identify, investigate, and escalate compliance issues promptly and effectively. - Collaborate with cross-functional teams to develop and implement solutions. - Maintain detailed and accurate records of compliance activities and issues. - Continuously review and improve compliance processes. Skills and Qualifications: - Strong analytical and problem-solving skills. - Excellent attention to detail. - Effective communication and collaboration abilities. - Experience in compliance monitoring and issue escalation. - Knowledge of relevant regulatory requirements and best practices.
Booking Holdings (NASDAQ: BKNG)
Sep 20227 mosMar 2023

Bengaluru, Karnataka, India

Responsibilities: Ensured platform security for millions of users worldwide. Conducted thorough investigations into fraudulent activities, implementing effective policies and procedures. Collaborated with cross-functional teams to optimize fraud prevention strategies. Reviewed and assessed safety conditions of partners, ensuring compliance with Booking.com's Terms and Conditions (TnC) and Standard Operating Procedures (SOP). Maintained Service Level Agreements (SLA) and Turnaround Time (TAT) for investigations, ensuring high-quality and timely responses. Skills Acquired: Fraud detection and prevention Data analysis and pattern recognition Risk assessment and management Cross-functional collaboration and communication
TTEC
Nov 202111 mosSep 2022

Ahmedabad, Gujarat, India

As a Quality Specialist for the Trust and Safety team of a hospitality company, I am skilled in developing and implementing quality control programs, analyzing performance data, and ensuring adherence to quality standards. With excellent communication skills, I work collaboratively to enhance the overall guest experience and report any concerns to management.
TTEC
Mar 20219 mosNov 2021

Remote

As a Business Process Improvement specialist for a hospitality company, I am skilled in analyzing processes to identify areas for improvement and implementing process improvements, and continuously monitoring and refining processes. With strong data analysis and project management skills, I worked collaboratively with cross-functional teams to improve efficiency and enhance the overall guest experience.
TTEC
Aug 20207 mosFeb 2021

Ahmedabad, Gujarat, India

Worked as a Fraud Prevention Executive for one of the top hospitality company. I worked on fraud prevention policies and procedures, analyzed data to detect and prevent fraudulent activity, and provided regular updates to management. I also delivered training programs, conducted investigations, and collaborated with cross-functional teams to ensure a secure and positive customer experience
Baosteel Group Co.
Apr 20191 yr 3 mosJun 2020

Ahmedabad, Gujarat, India

Worked as a Key Account Officer for an automobile parts supplier to big automobile brands, I managed and developed relationships with key clients to increase revenue and maintain loyalty. With strong communication, organizational, and relationship-building skills, I collaborate with cross-functional teams to develop and deliver tailored solutions.

Sana’s AI Stack

claude
claude
gemini
gemini

Education

Master of Technology - MTech, Power Energy Engineering

Central University of Karnataka, Gulbarga

20135 yrs2018

Join Sana and 10k+ other professionals on

Tal Boss

Tal is the app where bosses meet engineers & builders directly, without middlemen

Download Tal Boss

Sana Sumeen on Tal

Headline

Payment compliance - Analyst at Airbnb

About

Dedicated professional with a proven track record of driving fraud prevention, compliance, and operational efficiency at global firms like Airbnb, Booking Holdings Inc., and TTEC. Skilled in fraud detection, quality management, and business process improvement with expertise in Six Sigma, root cause analysis, and regulatory compliance. Adept at adapting to challenges, collaborating cross-functionally, and maintaining high standards to enhance organizational success.

Location

Kalaburagi

AI stack

claude

gemini

Work experience

Payment Compliance Analyst [KYC] at Airbnb, Aug 2024 - Present · 2 yrs 3 mos, Remote, Conduct thorough identity verification processes for new and existing users to meet KYC regulatory standards. • Reviewe and validat government-issued IDs, proof of address, and other documentation to verify user identities. • Collaborate with internal teams to resolve user issues and enhance verification workflows. • Identify and flag suspicious activity or potential fraud within the platform.

Payment compliance - Analyst [Escalations] at Airbnb, Jun 2023 - Jul 2024 · 1 yr 2 mos, Remote, As a Compliance Escalation Analyst, my focus is ensuring adherence to regulatory requirements and internal policies. I excel in identifying and investigating compliance issues, collaborating with cross-functional teams to find solutions, and maintaining meticulous records. With a keen eye for detail and strong analytical skills, I've successfully escalated numerous compliance issues and implemented process improvements that significantly reduced escalations. Key Responsibilities: - Monitor and assess compliance with regulatory requirements and internal policies. - Identify, investigate, and escalate compliance issues promptly and effectively. - Collaborate with cross-functional teams to develop and implement solutions. - Maintain detailed and accurate records of compliance activities and issues. - Continuously review and improve compliance processes. Skills and Qualifications: - Strong analytical and problem-solving skills. - Excellent attention to detail. - Effective communication and collaboration abilities. - Experience in compliance monitoring and issue escalation. - Knowledge of relevant regulatory requirements and best practices.

Trust and Safety Response Executive at Booking Holdings (NASDAQ: BKNG), Sep 2022 - Mar 2023 · 7 mos, Bengaluru, Karnataka, India, Responsibilities: Ensured platform security for millions of users worldwide. Conducted thorough investigations into fraudulent activities, implementing effective policies and procedures. Collaborated with cross-functional teams to optimize fraud prevention strategies. Reviewed and assessed safety conditions of partners, ensuring compliance with Booking.com's Terms and Conditions (TnC) and Standard Operating Procedures (SOP). Maintained Service Level Agreements (SLA) and Turnaround Time (TAT) for investigations, ensuring high-quality and timely responses. Skills Acquired: Fraud detection and prevention Data analysis and pattern recognition Risk assessment and management Cross-functional collaboration and communication

Quality Assurance Specialist at TTEC, Nov 2021 - Sep 2022 · 11 mos, Ahmedabad, Gujarat, India, As a Quality Specialist for the Trust and Safety team of a hospitality company, I am skilled in developing and implementing quality control programs, analyzing performance data, and ensuring adherence to quality standards. With excellent communication skills, I work collaboratively to enhance the overall guest experience and report any concerns to management.

Business process improvement associate at TTEC, Mar 2021 - Nov 2021 · 9 mos, Remote, As a Business Process Improvement specialist for a hospitality company, I am skilled in analyzing processes to identify areas for improvement and implementing process improvements, and continuously monitoring and refining processes. With strong data analysis and project management skills, I worked collaboratively with cross-functional teams to improve efficiency and enhance the overall guest experience.

Fraud prevention executive at TTEC, Aug 2020 - Feb 2021 · 7 mos, Ahmedabad, Gujarat, India, Worked as a Fraud Prevention Executive for one of the top hospitality company. I worked on fraud prevention policies and procedures, analyzed data to detect and prevent fraudulent activity, and provided regular updates to management. I also delivered training programs, conducted investigations, and collaborated with cross-functional teams to ensure a secure and positive customer experience

Key account officer, Marketing Department at Baosteel Group Co., Apr 2019 - Jun 2020 · 1 yr 3 mos, Ahmedabad, Gujarat, India, Worked as a Key Account Officer for an automobile parts supplier to big automobile brands, I managed and developed relationships with key clients to increase revenue and maintain loyalty. With strong communication, organizational, and relationship-building skills, I collaborate with cross-functional teams to develop and deliver tailored solutions.

Education

Master of Technology - MTech, Power Energy Engineering, Central University of Karnataka, Gulbarga