---
title: "Sana Shaik Mehajabeen - Senior Customer Success Manager in Bengaluru | Tal"
description: "Meet Sana Shaik Mehajabeen, IIM Rohtak | Driving Customer Success and sales growth | Public Speaking based in Bengaluru. AI stack includes claude code, claude, and gemini."
image: "https://tal.club/meet/sana-shaik/share-image"
---

# Sana Shaik Mehajabeen on Tal

## Headline

IIM Rohtak \| Driving Customer Success and sales growth \| Public Speaking

## About

With a go\-getter mindset, my work is fueled by my unwavering belief in the power of kindness\. A quick learner by nature, adapting swiftly to new environments\. Guided by a positive attitude believing I can surpass any limit through my hard work and perseverance\.

## Location

Bengaluru

## AI stack

claude code

claude

gemini

notion

openai

Granola

## Work experience

Senior Customer Success Manager at Gushwork, Jan 2026 \- Aug 2026 · 8 mos

Customer Success Manager at Gushwork, Mar 2025 \- Feb 2026 · 1 yr, Bengaluru, Karnataka, India

Key Account Manager at Twenty Two by 7 Solutions Pvt\. Ltd\., Nov 2023 \- Jan 2025 · 1 yr 3 mos, Bengaluru, With a proven track record in B2B product positioning, I specialize in aligning organizational goals with impactful marketing strategies\. My experience spans collaboration with global tier\-1 vendors and internal stakeholders to design and execute initiatives that drive growth and foster long\-term client relationships\. Devised and implemented marketing strategies that fueled organizational growth, backed by actionable execution plans tailored to industry dynamics\. Partnered with Sales, R&D, and Customer Success teams to deliver comprehensive, customer\-centric experiences aligned with technical expertise and evolving customer needs\. Launched the “REIGNITE” campaign, reconnecting with 16 years’ worth of customers\. This personalized approach unlocked new revenue streams and revitalized client relationships\. Designed strategies to optimize the end\-to\-end customer journey, achieving a 3x increase in email engagement and a 2x boost in brand visibility\. Developed targeted content for email campaigns, websites, and social media channels, resulting in 12K\+ page views, 96K\+ organic impressions, and 46K\+ unique page views in just six months\. Spearheaded a complete website overhaul and collateral redesign, elevating storytelling and customer engagement with refreshed, impactful brand assets\. Actively represented the organization at client events and CSR initiatives, doubling brand visibility through strategic participation\. Maintained robust dashboards to track KPIs and NPS scores, consistently achieving an NPS of 8\.2 and meeting 90% of planned ROI targets through strategic activities\. Secured Marketing Development Funds through strategic campaigns and generating leads Directly reported to the CEO and Chairperson

Customer Success Manager at BYJU'S, Jan 2022 \- Sep 2023 · 1 yr 9 mos, Bangalore Urban, Leading and managing a critical team of ‘Mother’ mentors who work remotely, ensuring their continuous growth and upskilling with each new project\. Driving revenue generation by successfully enabling renewals from the existing client base\. Delivering timely and constructive one\-on\-one feedback to the team, fostering constant improvement and development\. Efficiently accomplishing multiple tasks which include Technical, academic and logistics within specified Service Level Agreements \(SLAs\) and Turnaround Times \(TATs\)\. Overseeing the successful execution of responsibilities, including guiding, motivating, and supporting the team to achieve their goals and deliver exceptional results\.

Assistant Customer Success Manager at BYJU'S, Jul 2020 \- Jan 2022 · 1 yr 7 mos, Bangalore

Product Specialist at BYJU'S, May 2018 \- Jun 2020 · 2 yrs 2 mos

## Education

Executive MBA, Product and Brand Marketing, Indian Institute of Management Rohtak

Bachelor of Technology \- BTech, Computer Science, Narayana Engineering College \- India

[View the original profile](https://tal.club/meet/sana-shaik)

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