Headline

Business Analyst Aspirant | Channel Performance & Operations Analytics | Data-Driven Decision Making | PGDM (Marketing) | DTDC Express

About

I am a data-driven management professional currently working at DTDC Express with hands-on experience in channel operations, performance monitoring, and business coordination. With over 1 year of experience across logistics, sales, and business development, I have developed strong analytical thinking and problem-solving capabilities. My role involves analyzing franchise performance metrics, preparing operational reports, identifying workflow inefficiencies, and supporting decision-making through structured insights. During my PGDM (Marketing), I worked on market research, business expansion strategies, and competitive analysis projects, which strengthened my ability to interpret business data and translate it into actionable recommendations. I am now actively transitioning into Business Analyst roles where I can contribute in: • Data Analysis & Reporting • KPI Monitoring & Performance Tracking • Process Optimization • Market & Business Research • Stakeholder Coordination • Business Insights & Strategic Support I am open to Business Analyst, Operations Analyst, and Strategy Analyst opportunities. Let’s connect to collaborate and grow.

Location

Nagpur

Work experience

Management Trainee at DTDC Express Limited, Mar 2025 - Present · 1 yr 3 mos, Nagpur, Maharashtra, India, • Analyze franchise partner performance metrics to identify operational gaps and improve service timelines • Prepare daily tracking, reconciliation, and performance reports for senior management review • Monitor KPIs related to dispatch efficiency, service quality, and compliance adherence • Conduct field evaluations to assess operational standards and recommend corrective actions • Gather customer and market insights to support data-driven business decisions • Collaborate with cross-functional teams to streamline workflows and improve service efficiency

Summer Internship at Bhejooo, Jun 2024 - Sep 2024 · 4 mos, Remote, • Analyzed lead conversion data to improve customer acquisition strategies • Tracked sales funnel metrics and prepared daily performance reports • Identified customer behavior patterns to enhance onboarding processes • Conducted outbound calls and converted qualified leads through consultative selling • Assisted in process improvements to increase operational efficiency

Closing Manager at UNIBRICKS REALTY LLP, Jan 2024 - Mar 2024 · 3 mos, India, • Conducted client requirement analysis and property feasibility discussions • Evaluated pricing strategies and negotiated deals to maximize revenue outcomes • Coordinated documentation processes and ensured smooth transaction closures • Supported monthly sales target achievement through structured client engagement

Customer Service Representative at Altius Customer Services Pvt Ltd, Nov 2022 - Jan 2023 · 3 mos, Nagpur, Maharashtra, India

Field Supervisor at YASHODA HYBRID SEEDS PRIVATE LIMITED, Apr 2021 - Sep 2021 · 6 mos, On-site

Education

PGDM, Marketing, Indira School of Business Studies PGDM

B.sci Agriculture, Agriculture, SRI DEV SUMAN UTTARAKHAND UNIVERSITY, BADSHAHITHOL, TEHRI